Desk Receptionist Experience Specialist
Resume:
Summary
Dedicated to personal growth and development
A team player
Vision for Success
Strong Personal Values
Customer Focused
Experience
Securitas
Security Guard • Boston, MA
Monitor video surveillance system for suspicious activity; rotate working after-hours and weekend shifts to provide 24/7 security services
Quickly identified disturbance and took immediate action to prevent escalation; praised by executives and law enforcement
Secure entrances and check for potential break-in spots Regularly review video surveillance footage to identify unusual patterns or offenses CODMAN SQ. HEALTH CENTER
Front Desk Receptionist • Boston, MA
Checked patients in and out of the medical clinic per day, including scheduling appointments, collecting co- pays/deductibles and applying CPT and ICD-10 codes. Verified insurance coverage for all new patients and monitored existing patients’ insurance coverage for potential changes.
Greet patients/customers with warm, friendly attitude.Greet clinic visitors and operate multi-line telephone system, scheduling appointments and assisting patients with prescription refills, billing issues and insurance questions Sweetgreen
Line Cook/Prep Cook • Boston, MA
Manage time effectively when preparing and cooking food orders to minimize customer wait time and increase kitchen efficiencies
Clean, answer phones, and serve customers during busy shifts Organize all operations, focusing on quality and consistency Greet customers with warm, friendly attitude
Build a strong customer base through efficient ordering and follow through Proficient in preparing ingredients, including cutting meat and chopping/peeling vegetables and fruit Myrlene Suffrat
33 Fern Rd Holbrook Ma 02343
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04/2022 - 09/2022
06/2021
06/2016
Air Canada
Customer experience Specialist • Boston, MA
Provide customer service/experience
Check in Passengers, issue boarding pass, seat selection and verify immigration documentation Check in baggage - ensure Company regulations regarding size/weight are complied with collect excess charges Make reservations
Provide passengers with relevant information, including Customs and Immigration requirements Skills
Customer service, Microsoft office, Powerpoint, Scheduling, Organizational skills, Collaboration and Teamwork, Prioritization and Organization, Communication skills, Time management, Bilingual, Guest services, Time management, Documentation review, Computer literacy, Microsoft excel, Leadership Education
Quincy college
Psychology • Boston, MA
GPA 2.46
Tech Boston academy
High school diploma • Boston, MA
2.05
Languages
English, French, Haitian Creole
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