**/**** - **/****

**/**** - **/****

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Summary

Dedicated to personal growth and development

A team player

Vision for Success

Strong Personal Values

Customer Focused

Experience

Securitas

Security Guard • Boston, MA

Monitor video surveillance system for suspicious activity; rotate working after-hours and weekend shifts to provide 24/7 security services

Quickly identified disturbance and took immediate action to prevent escalation; praised by executives and law enforcement

Secure entrances and check for potential break-in spots Regularly review video surveillance footage to identify unusual patterns or offenses CODMAN SQ. HEALTH CENTER

Front Desk Receptionist • Boston, MA

Checked patients in and out of the medical clinic per day, including scheduling appointments, collecting co- pays/deductibles and applying CPT and ICD-10 codes. Verified insurance coverage for all new patients and monitored existing patients’ insurance coverage for potential changes.

Greet patients/customers with warm, friendly attitude.Greet clinic visitors and operate multi-line telephone system, scheduling appointments and assisting patients with prescription refills, billing issues and insurance questions Sweetgreen

Line Cook/Prep Cook • Boston, MA

Manage time effectively when preparing and cooking food orders to minimize customer wait time and increase kitchen efficiencies

Clean, answer phones, and serve customers during busy shifts Organize all operations, focusing on quality and consistency Greet customers with warm, friendly attitude

Build a strong customer base through efficient ordering and follow through Proficient in preparing ingredients, including cutting meat and chopping/peeling vegetables and fruit Myrlene Suffrat

33 Fern Rd Holbrook Ma 02343

adw391@r.postjobfree.com

857-***-****

04/2022 - 09/2022

06/2021

06/2016

Air Canada

Customer experience Specialist • Boston, MA

Provide customer service/experience

Check in Passengers, issue boarding pass, seat selection and verify immigration documentation Check in baggage - ensure Company regulations regarding size/weight are complied with collect excess charges Make reservations

Provide passengers with relevant information, including Customs and Immigration requirements Skills

Customer service, Microsoft office, Powerpoint, Scheduling, Organizational skills, Collaboration and Teamwork, Prioritization and Organization, Communication skills, Time management, Bilingual, Guest services, Time management, Documentation review, Computer literacy, Microsoft excel, Leadership Education

Quincy college

Psychology • Boston, MA

GPA 2.46

Tech Boston academy

High school diploma • Boston, MA

2.05

Languages

English, French, Haitian Creole

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