Delivery Driver Sales Associate
Resume:
A Alice Duran-Bediamol
916-***-**** ********.****@*****.*** Kahului, HI 96732
WWW: Bold Profile
SKILLS
Compassionate Listening
and Verbal
Communication
•
Respectful and
Compassionate
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• Caring and Empathetic
• Direct Patient Care
Clear Patient
Communication
•
• Microsoft Office
Organization and Time
Management
•
• Self-Motivated
• Flexible and Adaptable
Interpersonal
Communication
•
• Cultural Awareness
• Active Listening
Analytical and Critical
Thinking
•
Dependable and
Responsible
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PROFESSIONAL SUMMARY
Experienced Registered Nurse, including responsibilities as the School Nurse as the Covid-19 Resource and Consultant for Maui's BKM Complex Area for the safe reopening of schools, Staff Nurse II and Telephone Triage Nurse for Kaiser Permanente and served as an RN in the California National Guard. Superior organizational, communication and leadership skills. Quickly establishes and maintains an effective rapport with individuals of diverse backgrounds and professional levels. Driven, hardworking and veteran of United States Air Force, Registered Nurse demonstrated patient care, medication monitoring and treatment management expertise. Adaptable and resilient with strong attention to detail, clinical expertise and emergency response experience. Bringing 15+ year record of success in nursing.
WORK HISTORY
June 2021 - Current
Staff Nurse II, Kaiser Permanente, Maui Lani Clinics, 55 Maui Lani Parkway, Wailuku, HI 96793
September 2020 - May 2021
COVID RESOURCE SCHOOL NURSE, UCERA Dba University Health Partners Of Hawaii
• Department: Mass Vaccination Site - Med Svcs-Epidemic Covid Vaccinations/Screening
• Advice Nurse servicing Maui and Neighboring Hawaiian Islands
• Temporary Team Lead for Primary Care Clinics
• Full Time Temporary for Covid detail
• On-site Health Services
• Works with Electronic Medical Records
Quickly establishes and maintains an effective rapport with individuals of diverse backgrounds and professional levels
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Superior organizational, communication and leadership skills,, School of Nursing and Dental Hygiene –
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• Hawaii Keiki Program
The COVID-19 RN supports and assists Complex Area and school administration to build safe reopening plans, coordinates with the Hawaii Department of Health (DOH), and expand the access to care including telehealth and on site health services while providing education and safety protocols to reduce the spread of the virus
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School nursing practice requires the combination of professional clinical nursing practice with a specialized component that promotes the health, well-being, academic achievement, and success of the school-age child
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The school nurse is called upon to work closely with teachers, classroom assistants, office personnel, school administrators, Hawaii Keiki team, and support the school health assistant (SHA) to carry out a wide range of school health activities.
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April 2019 - October 2020
SCHOOL NURSE, RCM HEALTHCARE SERVICES, Education- HIDOE, Maui Department of Education
May 2021 - August 2021
Covid19 Vaccinator/Test Collector, RN, Nogara Corporation Dba BrightStar Care, Contracted Nurse Provider, Commuter
January 2020 - October 2020
DELIVERY DRIVER/COURIER, Safe Licensed Driver, DOORDASH, Kihei January 2019 - January 2020
SALES ASSOCIATE/CUSTOMER SERVICE, MAUI CLOTHING OUTLET, Maui Clothing Company January 1996 - January 2019
TELEPHONE TRIAGE/ADVICE/APPOINTMENT STAFF NURSE II, KAISER PERMANENTE Served as liaison between families, school personnel and other healthcare providers on behalf of students for the safe reopening of schools during a global pandemic.
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Coordinate health services for students, ensuring all health services comply with federal and state laws and standards
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Provide one on one nursing care; safety and management for medically fragile students during school hours on campus
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• Provide a safe and secure learning environment for students with special needs
• Maintain medical documentation and perform nursing procedures as necessary. Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
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• Completed screening questions with patients following CDC guidelines. Administered vaccinations via intramuscular injection and completed proper documentation.
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• Wore face mask, eye protection, medical gloves and PAPR.
• Safely picks up food orders and/or groceries ordered online by customers
• Delivering meals and food products in a safe and hygienic manner Delivering meals during Covid Pandemic with minimal to zero contact to the designated location in a friendly, professional, pleasant and timely manner.
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• Provides a welcoming, clean and pleasing shopping environment Provide excellent and friendly customer service through excellent communication skills, active listening, answering questions and offering suggestions to increase customer satisfaction and a desire to keep coming back.
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• Sacramento Appointment & Advice Call Center
Employed nursing clinical judgment to assess, triage and appoint Adult, Pediatric, and OBGYN patients in accordance with established protocols and procedures
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Planned and provided professional nursing care consistent with provider policy, established guidelines, and practice policies and procedures
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Provided patient education relative to health care needs and resources; delivered telephone advice, monitored compliance, and evaluated effectiveness of home treatment instructions
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Facilitated communication between provider and patient ensuring triage information was accurately conveyed
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Managed patient care in accordance with nursing division philosophy; developed and deployed telephone triage guidelines
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• STAFF NURSE II, Allergy/ Rheumatology Clinic, Wyndham Medical Offices
• Provided direct patient care as instructed by practicing physicians Assessed patients, administered treatments and medications, and educated patients and families on appropriate care
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STAFF NURSE II, Kaiser Permanente, Sacramento, CA
RELIEF CHARGE NURSE, WEEKEND, Pediatric Urgent Care, Roseville, CA STAFF NURSE II, Advice RN Pilot Pediatrics/ OBGYN
STAFF NURSE, Pediatric Med, Valley Children's Hospital DIRECT COMMISSIONED OFFICER, AIRMAN, SERVICE SPECIALIST, United States Air Force, Ramstein AB, Germany
Evaluated outcome of patient care; consulted with specialists to adjust processes to ensure optimal patient care
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• Drafted patient medical history, assessed conditions, and developed patient care plans
• Assisted with examinations, procedures, and other related processes.
• Pediatric Urgent Care/ Outpatient Clinics, Allergy and Rheumatology Clinics Explained course of care and medication side effects to patients and caregivers in easy-to- understand terms.
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Planned, delivered and evaluated care for pediatric patients; exercised independent judgment, addressing needs, and coordinating plan of care with additional healthcare professionals
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Coordinated patient care; directed assistive personnel to ensure safe, effective and efficient care
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• Collaborated with other healthcare professionals to determine healthcare needs Utilized nursing processes and knowledge to provide high quality, comprehensive and age appropriate nursing care.
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Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
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• Equipped patients with tools and knowledge needed for speedy and sustained recovery. Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
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Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
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Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
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Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
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• Telehealth Nursing Pilot Program
Explained course of care and medication side effects to patients and caregivers in easy-to- understand terms.
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Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
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• Recorded details regarding therapies to keep patient charts updated. Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
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Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
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• Collected blood, tissue, and other laboratory specimens and prepared for lab testing. Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
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• FIRST LIEUTENANT, REGISTERED NURSE, California Air National Guard at Fresno
• STAFF SERGEANT, ADMINISTRATIVE SPECIALIST, California Air National Guard at Fresno
• ENLISTED, AIR PASSENGER SERVICE SPECIALIST, Ramstein AB, Germany
• Processed customer service orders promptly to increase customer satisfaction.
• Increased efficiency and team productivity by promoting operational best practices.
• Answered customer telephone calls promptly to avoid on-hold wait times. EDUCATION
1992
Bachelor Of Science, Nursing
California State University - Fresno, Fresno, CA
CERTIFICATIONS
Currently Enrolled in the TRANSFORMATIVE NURSE COACH CERTIFICATE PROGRAM (pending Board Certification upon completion)
START DATE: 07/09/2023
COMPLETION DATE: 01/28/2024
BLS for Healthcare Providers Current First Aid Certification Current Bloodborne Pathogens Certification Current
ADDITIONAL INFORMATION
• Hawaii Registered Nurse License Number 88053
• California Registered Nurse License Number 492277
• Public Health Nurse License Number 51458
SKILLS
• Compassionate and Caring
• Clear Patient Communication
• Infection Control Measures
• Medical Histories and Vital Statistics
• Nursing Staff Support
• Direct Patient Care
• Update Electronic Charts
• Patient Care Assessment
• Diet and Nutrition
• Medication Administration
• Accurate Documentation
• Microsoft Office
• Medication Side Effect Knowledge
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