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Work Assistant Customer Service

Location:
Merton, Greater London, CR4 4HN, United Kingdom
Posted:
May 14, 2023

Contact this candidate

Resume:

Awwaaba Rodney-Wright

079********

adw343@r.postjobfree.com

Full UK driving license

Personal Profile

A people-focused individual with excellent professional experience working with customers. Eager to build on skill-set and establish a career within a work sector with an organisation who will reward hard work and dedication with my career progression. Flexible, committed and keen to secure an entry level role with challenging responsibilities where I can work with others towards common and higher goals.

Achievements & Awards

Nominated wining Jack Petchey award

Professional Experience

Early years Nursery practitioner 2021 – Present

Report writing: Writing and communicating feedback to parents and colleagues

Acquiring new clients: Providing weekly show around tour of the nursery to parents to secure their entry placements

Communication: Listening and catering to parents needs for their child. Answering questions and enquiries to the best of my ability

Duties

Maintaining a clean and child friendly environment

Child development reporting

Helping to build literacy and numeracy skills in preparation for formal education

Making sure safeguarding is ensured in the workplace

Leading and organising daily activities for the children

Ensuring children are happy and engaged, meeting their needs

Tortilla Putney 2018 –2020

Supervisor

Duties

Cash flow management: ensuring food wastage align with the company’s finances to ensure probability

Vendor management: Liaising with the contractor and suppliers to ensure we get the correct food and amount for the week

Regulation compliance: Managing and up keeping the company’s health and safety procedure

Organising and leading staff monthly training to ensure staff are up to date with company’s policies and health and safety

Evaluating staff performance

Recruiting new staff members

Banking money

Nanny, London October 2017 – 2020

Student Nanny (DBS Checked + First aid trained)- Responsible for the safety, wellbeing and care children

Duties:

After school pick up

Engaged in after school activities and homework

Providing transport to get children to their activities

Providing the children with healthy nutritional meals

Providing supervision and constant care for the children

Planning and organising age related activities

Preparing bedtime routines

Eddie Catz, London July 2016 – October 2017

Youth Work Assistant / Receptionist

Duties:

Selling annual memberships by informing customers about the benefits of having one

Successfully Reaching membership sales targets

Directing calls to the correct department so the customer is advised correctly

Booking party request with customers via telephone

Liaising with the children and their guardians to ensure they are booked in correctly

Welcoming guests and dealing effectively with their enquiries

Overseeing the organisation and management of all paperwork

Assisting the youth workers where necessary

Sports Direct, London November 2014 – August 2015

Sales Assistant

Duties:

Handling cash and processing payments on tills

Building excellent relationships with customers

Organising displays and managing the layout of the store

Managing stock control and replenishing shelves when necessary

Maintaining an excellent knowledge of all store products

Education & Training

2nd Chance, London March 2017 – Present

Studying Towards:

Functional Skills in, Maths

Completed Mystery shop with the HQ of Sainsbury.

South Thames College, London September 2013 – July 2016

Achieved:

Sports science qualification

L2 Fitness Instructing qualification

St Mark’s High School, London September 2008 – July 2013

Achieved:

English Level 2,

GCSE Science Design & Technology

ICT/Business

Sport

References available upon request



Contact this candidate