Work Assistant Customer Service
Resume:
Awwaaba Rodney-Wright
*******@*******.***
Full UK driving license
Personal Profile
A people-focused individual with excellent professional experience working with customers. Eager to build on skill-set and establish a career within a work sector with an organisation who will reward hard work and dedication with my career progression. Flexible, committed and keen to secure an entry level role with challenging responsibilities where I can work with others towards common and higher goals.
Achievements & Awards
Nominated wining Jack Petchey award
Professional Experience
Early years Nursery practitioner 2021 – Present
Report writing: Writing and communicating feedback to parents and colleagues
Acquiring new clients: Providing weekly show around tour of the nursery to parents to secure their entry placements
Communication: Listening and catering to parents needs for their child. Answering questions and enquiries to the best of my ability
Duties
Maintaining a clean and child friendly environment
Child development reporting
Helping to build literacy and numeracy skills in preparation for formal education
Making sure safeguarding is ensured in the workplace
Leading and organising daily activities for the children
Ensuring children are happy and engaged, meeting their needs
Tortilla Putney 2018 –2020
Supervisor
Duties
Cash flow management: ensuring food wastage align with the company’s finances to ensure probability
Vendor management: Liaising with the contractor and suppliers to ensure we get the correct food and amount for the week
Regulation compliance: Managing and up keeping the company’s health and safety procedure
Organising and leading staff monthly training to ensure staff are up to date with company’s policies and health and safety
Evaluating staff performance
Recruiting new staff members
Banking money
Nanny, London October 2017 – 2020
Student Nanny (DBS Checked + First aid trained)- Responsible for the safety, wellbeing and care children
Duties:
After school pick up
Engaged in after school activities and homework
Providing transport to get children to their activities
Providing the children with healthy nutritional meals
Providing supervision and constant care for the children
Planning and organising age related activities
Preparing bedtime routines
Eddie Catz, London July 2016 – October 2017
Youth Work Assistant / Receptionist
Duties:
Selling annual memberships by informing customers about the benefits of having one
Successfully Reaching membership sales targets
Directing calls to the correct department so the customer is advised correctly
Booking party request with customers via telephone
Liaising with the children and their guardians to ensure they are booked in correctly
Welcoming guests and dealing effectively with their enquiries
Overseeing the organisation and management of all paperwork
Assisting the youth workers where necessary
Sports Direct, London November 2014 – August 2015
Sales Assistant
Duties:
Handling cash and processing payments on tills
Building excellent relationships with customers
Organising displays and managing the layout of the store
Managing stock control and replenishing shelves when necessary
Maintaining an excellent knowledge of all store products
Education & Training
2nd Chance, London March 2017 – Present
Studying Towards:
Functional Skills in, Maths
Completed Mystery shop with the HQ of Sainsbury.
South Thames College, London September 2013 – July 2016
Achieved:
Sports science qualification
L2 Fitness Instructing qualification
St Mark’s High School, London September 2008 – July 2013
Achieved:
English Level 2,
GCSE Science Design & Technology
ICT/Business
Sport
References available upon request
Contact this candidate