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Customer Service Development Representative

Location:
Lagos, Nigeria
Salary:
80000
Posted:
May 15, 2023

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Resume:

* ******** ******, *****: +*** (0-704*******

AGILITY ESTATE MILE 12 LAGOS STATE. E-mail: adw31a@r.postjobfree.com

W: https://www.linkedin.com/in/nwafili-vivian-6a7205252

MRS EZEOKALA, CHINENYE VIVIAN

PERSONAL DETAILS

Marital Status: Married

Gender: Female.

Date of Birth: 18thApril,1994.

State of Origin: Anambra

PROFESSIONAL DESCRIPTION

A seasoned Communicator with Experience ranging from Customer Service, Journalism (Verbal & Non-

Verbal Communication), Secretarial Duties, Cashier & Treasury Duties. Highly organized and have

contributed a lot of Solutions to previous Organizations

EDUCATIONAL INSTITUTIONS ATTENDED WITH DATES:

National Open University of Nigeria, Edo State 2018

Golden Gate Group of Schools, Edo State 2012

Oneh Primary School Nigeria 2004

ACADEMIC QUALIFICATIONS OBTAINED WITH DATES

National Youth Service Corps(NYSC) Certificate 2019

Bachelor of Science (B.Sc.) in Mass Communication 2018

Senior Secondary Certificate Examination( SSCE) 2012

First School Leaving Certificate (FSLC) 2004

SKILLS

Communication skills.

Time management.

Computer literacy.

Organizational skills.

Teamwork.

Writing Skills.

Microsoft Packages.

CAREER/EMPLOYMENT EXPERIENCE

GABSDAN VENTURE ASABA, DELTA STATE NIGERIA

POSITION: CASHIER June 2021 to Date

Managing Transactions with Customers

Scanning products/goods and ensuring pricing is accurate.

Collecting payments either Cash or Credit, counting the money from the cash drawer.

Comparing receipts with revenues.

Solving of customers inquires.

Redeem Stamps and Coupons.

Greet Customers when entering or leaving the store.

Maintain Clean and Tidy Checkout areas.

Track transactions on balance sheets and report any discrepancies.

HOTSHOT LOUNGE ASABA, DELTA STATE NIGERIA

POSITION: CASHIER January 2021 to May 2021

Operates cash machines and POS to customer’s bills

Record totaled amount including expenses in restaurants database

Inform customers about available modes of payment

Count cash in the cash register at the end of each shift and ensure that it tallies

Calculate total payment received during the time period and reconcile this with

The total sales

SCOT.O.STITCHES AND FITTINGS, NIGERIA

POSITION: SECRETARY/DESIGNER September 2018 to February 2020

Ensure products is in agreement with business strategy.

Selecting fabrics and trims.

Documenting financial information.

Maintaining and ordering office supplies.

Maintain Good Customer Relation to close deals.

GREATER GRACE EDUCATION CENTER, NIGERIA

POSITION: TEACHER January 2016 to July 2018

Developing and issuing Educational Content including notes, tests and assignments.

Supervising classes to ensure all students are learning in a safe and productive environment.

Attending parent-Teacher meetings.

Taught senior secondary school students literature for a period of time

Conducted debates for students in art related topics

EDO BROADCASTING STATION (EBS), NIGERIA

POSITION: INDUSTRIAL TRAINEE April 2017 to October 2017

Worked as a trainee in the news department

Learnt the rudiments of sourcing for news

Participated in the proofreading and reading of the vox news

HOBBIES

Reading, Learning, Writing, Teaching & Travelling.

REFEREES

Rev. Emmanuel Ozuzu

Branch pastor Christian Pentecostal mission Edo State

Address: Benin City

Tel: 080********

Mrs. Mortune Abigail

Business development representative/ international breweries IBPLC

Address: Asaba

Tel: 070********



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