Costumer Service Tow Truck
Resume:
Ana Sanchez
***************@*****.***
**** *** ********* ** *******, Texas 77066
PROFILE
Experienced and safety conscious tow truck driver with over 10 years of experience. Highly skilled in using various towing equipment and handling customer inquiries. Also, as a administrator with more than 10 years of experience, I am proficient in managing schedules, coordinating meetings, and maintaining office supplies. Excellent communication skills and ability to work collaboratively with others. Dedicated to providing exceptional customer service and support. EXPERIENCE
Driver, • Operated Administrator, tow trucks AJ and Towing, other vehicles Houston, to transport Texas— 2010–2023 vehicles safely and efficiently.
• Responded to service calls and provided assistance to stranded motorists.
• Provided exceptional costumer service by answering inquiries and addressing concerns in a timely and professional manner.
• Assisted in the loading, unloading, and securing of vehicles onto tow trucks.
• Maintained a clean and organized work environment.
• Maintained accurate records of service calls, vehicle inventories, and daily logs.
• Ensured compliance with all safety and traffic regulations. CNC • Made Operator, it to 3rd Plating level certification Operator, Tenaris in special — order 2006–2010 of couplings.
• Plating equipment operation and maintenance.
• Prepare metal parts for plating by cleaning and degreasing.
• Conduct routine maintenance and troubleshooting of plating equipment to ensure optimal performance.
• Maintain accurate documentation of plating process and inventory using company software.
Packaging • Operated Machine various Operator, packaging IQ machines Products to Company package products, — 2001–2006 ensuring compliance with safety and quality standards.
• Monitored production output and identified and resolved issues that impacted productivity or quality.
• Collaborated with production team members to ensure timely and efficient production.
• Maintained accurate records of production output, waste, and other metrics.
• Followed standard operating procedures and work instructions to ensure compliance with regulatory and company requirements.
• Conducted routine maintenance and cleaning of machines, ensuring optimal performance and minimizing downtime.
EDUCATION
Liceo Graciano Bilingual School and Institute, Gracias, Lempira, Honduras — High School Diploma, May 2003
SKILLS • Excellent communication and costumer service skills.
• Ability to work well under pressure.
• Experienced in operating tow trucks and other industrial equipment.
• Ability to operate digital and manual caliper.
• Can work independently or in a team.
• Safety and quality standards.
REFERENCES
Available upon request.
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