Kecia Spencer

Serves as a Notary Public Alabama

Pell City, AL 35125

adw2zy@r.postjobfree.com

+1-205-***-****

Authorized to work in the US for any employer

Work Experience

CSR Remote

Contemporary Staffing Solutions (CSS) - Alabama

October 2022 to January 2023

Call center rep for various insurance companies Healthy Benefit plans, Over the Counter and Utility Benefit plans. Duties includes: card activation, replacing lost or stolen cards, placing orders online for members having order shipped to their homes, canceling orders, escalating complaints, transferring calls to specialist and Health Plan Providers, processing utility bills, cable, internet, phone and mortgage payments.

Heavy Equipment Operator

US Army - Joint Base Lewis McChord, WA

February 2019 to December 2022

Serves as an intern level equipment operator with basic level training for interpreting basic grade stakes. identifying basic soil properties. Performs basic crawler tractor operating task of clearing, grubbing, stripping, excavating, backfilling, constructing ditches, stock piling, backfilling, and loading haul units. Perform basic motorized scraper operating task scarifying, spreading, leveling and constructing V ditches. Performs basic hydraulic excavator operating task of excavating, stockpiling, back filling, .Perform Preventative Maintenance Checks and services checks weekly, Maneuvering motorized heavy equipment to ensure accurate removal, and placement of materials. Loading and unloading rocks, debris, and other materials. Performing safety codes at all times. You’ll also assist Army engineers to analyze construction site needs and transport heavy construction equipment from one site to another. Assist with inspecting, cleaning, lubricating and refilling equipment etc. Dispatcher/Customer Service

Groome Transportation - Leeds, AL

May 2022 to October 2022

Answer incoming calls, book, change, and/or cancel reservations for transportation. Collect payments, assign shuttles, radios tablets to drivers, notify drivers of passengers punctuation, notify drivers of possible traffic delays etc.

Data Entry/ Admin

Medix - Tacoma, WA

June 2021 to December 2021

Greet patients, typing, editing and verifying information. Directing/assisting patients to various stations .Maintaining clean work environment. Screen patients for pre Covid-19 vaccine questions order preferred vaccine (J&J Moderna or Pfizer) Assisting staff with patient safety etc. Phlebotomist

Brookwood Baptist Medical Center(Princeton) - Birmingham, AL March 2018 to February 2019

Responsible for the collection of patient samples and specimens Responsible for the delivering of, or posting of, all laboratory reports on his/her shift. Manages daily workload within the department, ensuring all work is completed. Works as part of a team, willingly performing work assignments, and maintaining a cooperative relationship with coworker(s). Processes outpatient orders and reports, making sure that laboratory tests are ordered correctly. Patient CareTechnician

St Vincent's Birmingham Hospital - Birmingham, AL

October 2015 to February 2018

Assist patients with basic patient care activities. Assist patient with personal care, (bathing, getting dressed, etc) daily living activites, transfers/transport. Perform hourly rounds on each patient. Report/ document changes in physical, mental and emotional issues to nursing staff. Perform sugar checks, perform venipunctures,(10/2017) and transport specimens to the lab, and vitals signs and document in patients charts. Wash cloths for patients, assist with keeping patient room clean and in order. Ensure patient safety at all times.

Patient Care Technician/ Staff Counselor

Magnolia Creek Treatment Facility - Columbiana, AL May 2015 to October 2015

Responsibilities

Observe clients behaviors through out programming (restroom breaks, 15-30 minute walks,exercise etc.) assist clients as needed while portioning snacks, chart any notable behavior weigh clients, perform room inspections and chart results, organize and restock pantry, check laundry room put away things that need to be removed, assist clients with treatment accountability, verify that unoccupied beds are prepared for tours and/ or new admissions, verify that items that are for check out are checked in, transport clients to appointments, outings, partial hospitalization, etc.Prepare meals and plates or clients (according to their individualized diet plan) store or discard left overs, empty trash, attend necessary sessions and record behavior reports.

Accomplishments

I have obtained better skills with dealing with people with various disorders and addictions. Education

Phlebotomy Certification

Jefferson Community and Technical College

August 2017 to December 2017

BS in Biology

Miles College

2008 to 2013

Diploma

Ensley High School

Skills

• CPR certified • Well organized and works well under pressure, displays professionalism, able to deliver great expectations with or without close supervision.

• Venipuncture

• Phlebotomy

• Vital Signs

• Patient Care

• Backhoe Operation

• Heavy Equipment Operation (2 years)

• Databases

• Excavator

• Data entry

• Medical office experience

• Computer skills

• Microsoft Office

• Typing

Military Service

Branch: Army

Service Country: United States

Rank: Specialist

February 2019 to Present

Security clearance is Secret.

Commendations:

Equal Employment and Opportunity Training

Sexual Harassment Prevention Training

Information Security Training

Advanced First Aid/ Life Saving Skills training

Certifications and Licenses

Certified Phlebotomist

December 2017 to December 2019

NHA

Secret Clearance

Additional Information

I WILL BE MOVING TO ALABAMA SOON!

References

Lieutenant Indeo Ragsdale Former Supervisor US Army Engineer Support 856-***-****

SFC Inda Career Advisor/ Mentor US Army Brigade 915-***-**** Sabrina Brazil Phlebotomy Supervisor Princeton 205-***-****

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