Eligibility Specialist Property Manager

Jennifer B Gerald

908-***-**** ********.*.******@*****.***

Results oriented Management Professional with over 10 years of experience working in various fast-paced, customer focused environments.

CORE COMPETENCIES

Education

September 2000 - May 2003

Kean University, Union, NJ - BS Biology, (pre OT) i Experience

February 2023- current CVR ASSOCIATES Alpharetta, GA Landlord Liaison/Eligibility Specialist

• Process applications for eligibility and screening, requesting family and landlord documentation, reviewing and verifying information.

• NYCHA recertification

• Utilize computer programs to prepare correspondence and reports, requesting verification documents from landlords.

• Verify eligibility for rent assistance, reviewing leases, determining rent assistance portion, all in conformance with established rent assistance policy, and prescribed performance standards.

June 2021 – August 2022 Taylor Management Company- Whippany, NJ Portfolio Community Manager

• Portfolio Manager of 5 HOA Communities in Morris, Bergen and Passaic Counties, responsible for 937 Condominium units.

• Professionally resolved owner concerns and complaints

• Managed Community maintenance, major repairs, daily operations, finances and utilities

• Acted as a liaison between Board of Managers/Directors, Shareholders/Owners and vendors

• Produced monthly Management Reports and/or Agenda Packages and facilitated Board Meetings

• Participated in annual budget preparation/assisted accountants with budget preparation and annual financial audits

• Performed weekly property inspections to ensure site cleanliness, maintenance, safety and compliance.

• Developed contractual agreements with vendors to meet the needs of each site January 2021 – May 2021 Impact Real Estate Management 3030- Long Island City, NY Portfolio Property Manager

• Portfolio Manager of 9 residential condominium properties with 4 commercial spaces

• This position matched the responsibilities of those at The Andrews Organization (below) with a broader geographical region including properties in mid-town Manhattan, Harlem and Brooklyn.

Site Maintenance Annual Budgeting Recruiting & Training Contract Development NYCHA Consultation Compliance 2

February 2017 - May 2020 The Andrews Organization- NY, NY Portfolio Property Manager

• Portfolio Manager of 8 properties and 9 commercial spaces; assisted on a team portfolio of 48 condo/co-op properties, all in Manhattan

• Acted as a liaison between Board of Managers/Directors, Shareholders/Owners and vendors

• Responsible to produce monthly Management Reports and/or Agenda Packages for Board Meetings

• Participated in annual budget preparation/assisted accountants with budget preparation and annual financial audits

• Performed weekly property to ensure building cleanliness, maintenance, safety and compliance.

• Ensured building compliance with City and State regulations, resolving new violations/ ensure that existing violations are resolved

• Ensured implementation of security and safety safeguards and procedures of properties

• Managed cashflow, bills and vendor invoices via accounts payable software

• Recruited staff at properties/ responsible for the coordination of background and drug tests.

• Responsible for building staff training, development, payroll and scheduling January 2013 - February 2017 Metropolitan SDA Church Plainfield, NJ On-Site Operations Manager/ Assistant to the Sr. Pastor

• Managed building maintenance, compliance, budget and staff

• Project Managed renovations, procuring resources and controlling adherence to budget

• Managed Pastor’s personal and professional calendars and other departments within the church

• Administrative tasks, including all correspondence

• Facilitated the church’s social media presence and Municipal Community Service and Non- Profit Service Provider meetings

• Ran on site food pantry

• Negotiated contracts and logistics for visiting ministries and contractors August 2000 - July 2011 The Picture People Bridgewater, NJ Studio Manager

• Managed daily studio operations, including sales, training, staffing, client satisfaction, equipment, inventory, local marketing and site maintenance.

• Generated and flexed according to monthly Profit and Loss reports

• Supervised a staff of over 40 associates during peak seasons, including schedules and providing regular performance assessments, implementing disciplinary action when required

• Monitored sales objectives, measuring against sales forecasts, adjusting schedules to support weekly objectives, developed and initiated sales tools, facilitating training at national management meetings prior to corporate implementation.

• In-house lead photographer

• Achieved “Million Dollar Studio” status, classified as an A+, extremely high-volume 3

References

Carol Covino- Taylor Management, Cambridge Heights Board President: 973-***-**** Carolyn Wong- IMPACT, 353 W 47th St HDFC Board President: 646-***-**** Fihlo Thomas- The Andrews Organization, VP of Management: 201-***-**** Pastor Carl Brewer, I- Metropolitan SDA Church: 732-***-****

Contact this candidate