Floor Staff Customer Service

SKILLS

Language

English, Hindi, Bengali

Computer

e mail and browsing

FATHER'S NAME

RAJU DHANUK: (Father)

INTERESTS

I like sports, music., social media.

FEMALE

6th NOVEMBER 2001

900-***-****

****************@*****.***

P-100/1 Kashtadanga Rd, Jubilee

Park, Sarsuna, Kolkata

To build a strong and dynamic career that will provide ample opportunities to grow and to reflect high standards of performance in any assignment given there by ensuring organization and personal growth. Navadiganta High School

WB Council of Higher Secondary

Education July 2021 - June 2022

- - - - -

B Com 1st Year

2022 - 2023

- - - - -

Zaranj

Restaurant Hostess / Banquet

Executive Jan 2021 - Oct 2021

Was made to greet customers as they enter the restaurant, takes their reservations or puts them on a waiting list, gives them menus and show them to their seats. Was also made to handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.

Caffeine n Carburettors

Floor Supervisor Oct 2021 - Jul 2022

Explaining the concept of the Food Hall to new guests. Assist guests by recommending items from each counter. Supervising table service. Ensuring total guest satisfaction . Supervising opening and closing duties of floor staff Warehouse Cafe

Guest Relation Executive Aug 2022 - Feb 2023

Responsibilities include handling telephone calls and controlling the reservations. I was responsible for meeting guests and seating guests and explaining the concept / menu of the establishment. Would single handedly undertake the Customer Relationship Program wherein all customer complaints were logged and handled through a phone call / letter or even a visit with the Manager if found necessary. All V.I.P customer birthdays and anniversaries were carried out with a phone call or greetings sent with flowers etc to the residence. I have knowledge on Microsoft Word and am able to type letters and emails

ANJALI DHANUK

GUEST RELATION EXECUTIVE

© goodcv.com

OBJECTIVE

EDUCATION

WORK EXPERIENCE

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