Data Entry Administrative Assistant
Resume:
Jennifer Gent
-Highly organized, proactive, and efficient with a hands on, team-oriented mentality-
N. Chesterfield, VA 23236
********.*.****@*****.***
EXPERIENCE
Bed, Bath and Beyond, Midlothian, VA — Store Manager FEBRUARY 2023 - PRESENT
Responsible for overseeing daily operations of the store, making sure it runs smoothly and effectively. Ensure the store remains clean and presentable at all times. Manage all controllable costs with a view towards maintaining profitability. Designs and implements training, strategies, policies, goals, and other resources to maximize productivity and morale during a turbulent time. Plans professional development and training opportunities, reviews performance, and provides feedback to meet targets. Manages budgets while forecasting trends and oversees pricing and stock control. Implements lean purchasing plans and maintains contact with suppliers to ensure maximum efficiency in meeting sales goals.
Bed, Bath and Beyond, Midlothian, VA — Operations Manager MAY 2022 - FEBRUARY 2023
Partnered with Store Manager to guide, support, and lead all team members in a positive, engaging manner. Promoted and aligned our team’s efforts to work cohesively, while ensuring maximum customer satisfaction. Organized team’s scheduling, coverage, and training activities. Planned incoming truck shipments and handled CIP issues with vendors. Handled escalated customer queries and complaints.
Michaels, Midlothian, VA — Replenishment Manager
APRIL 2021 - May 2022
Assist the Store Manager in communicating the company's values and goals to employees. Supervises and manages employees. Manages inventory control to meet or exceed inventory goals. Coach and monitor team members for improved performance. Maintains knowledge of current sales and promotions. Bed, Bath and Beyond, Midlothian, VA — Operations Specialist NOVEMBER 2007 - APRIL 2021
Promoted to OS in July of 2011. Efficiently coordinated operations of the receiving department. Achieved and maintained highest RTV scan % average in store. Increased AS-IS sales revenue through improving standards of re-packaging and merchandising. Fulfilled and managed customer online orders. Engaged positively with each customer, providing professional and polite support for sales and service needs.
SKILLS
Customer Support
Strong Work Ethic
Sales Strategies
Operational Improvement
Cost Planning
Team Development
Inventory Management
Problem Solving
Planning and Process Flow
Vendor
Management/Scheduling
Supervision
Merchandising
Receiving/Packaging
Adept and Responsible
Team building
Time management
SOFTWARE AND SYSTEMS
Microsoft - Word, Excel,
Power Point
Google- Gmail, Docs,
Sheets, Drive, Meet
Data Entry
Email correspondence
Filing - Electronic and
Paper
Multi-line phone systems
General Internet
navigation
Automatic Leasing Service, Richmond, VA — Administrative Assistant
JUNE 2010 - JULY 2011
Greeted visitors and callers daily to handle inquiries and requests. Directed to the appropriate staff member. Monitored company service email account. Dispatched service calls to field technicians. Entered service requests and invoice line items into the company database. Updated records. Organized and maintained filing system. Recorded and allocated monthly commission revenue. EDUCATION
Bed, Bath and Beyond University - Internal Speciality Product Knowledge and Company Best Practice Courses
John Tyler Community College, Midlothian, VA — Business Administration Coursework
Virginia Wesleyan College, Virginia Beach, VA — General Education Coursework
Blessed Sacrament-Huguenot, Powhatan, VA — Diploma
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