Construction Laborer Customer Service
Resume:
Keelan Rybacki
Tulsa, OK *****
******************@***********.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner/Operator
kAtaSTrOpHeYOURlife, LLC - Tulsa, OK
January 2018 to Present
• Design consultation for home, indoor and outdoor, as well as office
• Decorative artwork for walls and table tops
• Assembly and installation of furniture and other objects
• Murals
• Painting
• Jewelry Design and Production
• Dreamcatchers
• Problematic spatial organization consultation
Landscaper/Laborer
Self Own Business - Tulsa, OK
June 2018 to August 2021
Perform all tasks required to complete landscaping and maintaining landscaping. Included hiring and managing additional laborers, all jobs, locations, and bookkeeping. Customer service
Easy Rest Adjustable Beds - Remote
February 2019 to June 2019
• Created customer appointments
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts Customer Service
ProCom - Tulsa, OK
December 2017 to March 2018
• Conducted customer service surveys
• Worked in the inbound call center
• Assisted customers via live chat
Customer Service
Great Harvest Bread Company - Tulsa, OK
October 2017 to December 2017
• Greeted customers
• Resolved customer issues
• Collected and documented orders
• Responded to inquiries and issues
• Inventoried spreadsheets
• Operated the cash register
Cashier
Habitat for Humanity Re Store Rack - Tulsa, OK
January 2017 to August 2017
Greeted customers
• Opened and closed store
• Welcomed customers
• Assisted customers in finding or ordering merchandise
• Answered questions
• Promptly addressed customer complaints
• Handled returns and exchanges
• Processed cash, check, or credit transactions with accuracy
• Stocked merchandise
General Manager
The Upper Crust - Tulsa, OK
August 2012 to July 2013
Plan events, order supplies, establish menus, provide servers, set up and take down, payroll, vendor contracts
Medical Assistant
Omni Medical Group - Tulsa, OK
June 2008 to May 2011
Acquire medical history from patients, document symptoms, take vital signs, explain aftercare, administer vaccinations and medications, call in prescriptions, deliver lab results Education
Associate’s of Occupational Science in Business and Industry Management Community Care College - Tulsa, OK
October 2017 to September 2018
Certificate in Medical Assisting
Community Care College - Tulsa, OK
October 2006 to May 2007
High school
Bishop Kelley - Tulsa, OK
August 2001 to May 2005
Exchange Program in Portuguese/Brazilian Culture
Joao Fisk Monlevade - Joao Monlevade, Brazil
August 2003 to May 2004
Skills
• MicrosoftExcel (10+ years)
• Microsoft Office (10+ years)
• Windows (10+ years)
• Public Speaking (10+ years)
• As400 (3 years)
• Customer Service (10+ years)
• Documentation (5 years)
• Event Planning (1 year)
• Kronos (2 years)
• Medical Terminology (3 years)
• Vital Signs (4 years)
• Public Relation
• Cerner
• Social Media
• Mowing
• Lawn Care
• Construction Laborer
• Landscaping
• Portuguese
• Payroll
• Employee Orientation
• Hospital Experience
• Tree Trimming
• HIPAA
• Medical Records
• Restaurant experience
• iOS
• Mac OS
• Android
• EMR Systems
• Operating Systems
• Computer Networking
• Typing
• Sales
• Google Analytics
• Keyword research
• Google Ads
• Door-to-door
• Outside sales
• Time management
• English
• Email marketing
• Administrative experience (4 years)
• Social media marketing
• Digital marketing
• Copywriting
• Blogging
• Supply chain (4 years)
• Leadership
• Account management
• Negotiation
• Relationship management
• Communication skills
Certifications and Licenses
OSHA 10
October 2016 to Present
Work Keys
October 2016 to Present
Gold Level
Career Readiness Certification
October 2016 to Present
Associate’s of Occupational Science in Business and Industry Management September 2016 to September 2017
Driver's License
CPR Certification
Certified Medical Assistant
AED Certification
CCMA Certification
Food Handler Certification
Assessments
Written communication — Completed
July 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed
Basic attention to detail — Familiar
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Verbal communication — Proficient
July 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Verbal communication — Highly Proficient
September 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
ToastMasters
October 2001 to May 2002
Public Speaking Group
Additional Information
Bilingual; Portuguese
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