Customer Service Health Aide

COLLENE M. ROACH

**** ******* *****, ******, ** *5405 · 937-***-****

**************@*****.***

An interesting position with a growing company

EXPERIENCE

**** - ****

PVB CUTTER, Fuyao Glass of America

• Cut poly vinyl butteroil

• Covered breaks for team members

• Cleaned and inspected working area

• Loaded windshield on assembly line

2014 – 2016

SUCCESS COACH, A Loving Heart Youth Services

• Supervised and counseled approximately eight disadvantaged

female’s youth (ages 12-21).

• Conducted daily instruction by teaching social, interviewing and

budgeting skills to wards of the state.

• Served as the Educational Liaison of the Older Adolescent Group Home by registering youths for school, maintaining regular contact and communication with school personnel, and attending all school meetings.

• Experience in de-escalation of youth destructive/impulsive behavior and assisted youth in finding positive alternate outlets.

• Responsible for the orientation of newly hired staff to implement the life skills curriculum and the subsequent supervision of Group Home Staff.

2014 TO 2017

HOME HEALTH AIDE, BLUEGREEN HOME HEALTH SERVICES

• Changed dressings.

• Provided patients and families with emotional support and instruction in areas such as infant care, preparing healthy meals, independent living, and adaptation to disability and illness.

• Performed a variety of duties as requested by client, such as obtaining household supplies and running errands.

• Changed bed linens, washed and ironed patients' laundry, and cleaned patients' quarters.

2011 - 2013

HOUSEKEEPING, Good Samaritian Hospital

• clean patient rooms, nursing units, surgical areas, administrative offices, laboratory areas, waiting areas and public restrooms.

•Launder all hospital linen and collect dirty laundry from all patient areas and distribute the clean linen and hospital gowns.

•Using various cleaning chemicals and disinfectants to wipe equipment, clean furniture, polish floors and vacuum carpets.

•Make beds, empty trash and restock medical supplies.

EDUCATION

JUNE, 1989

HIGH SCHOOL DIPLOMA, god’s teen high school inc,

SPRINGFIELD, OH

SKILLS

Communication Skills

Teamwork

Strong Work Ethic

Time Management

Customer Service

References available upon request

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