Guest Service Crew
Resume:
Kingshuk Sinha
Guest Service Officer / Administrator
I am a hard-working, motivated and enthusiastic administrator working as a Medical Administrator for last 3 years in cruise lines, I look after all the admin tasks and as a first point of contact with the guests I strive to achieve the highest standard possible at any given task at any situation. **********@*****.***
Durgapur, India
SKILLS
Ms Word Ms Excel
Ms Powerpoint
Situation Handling
Service recovery
Sales Team-Player
Quick Learner
LANGUAGES
English
Full Professional Proficiency
Language
Full Professional Proficiency
INTERESTS
Painting Fine arts
Football
Collecting Coins
Interest
WORK EXPERIENCE
Medical Administrator
Princess Cruises
11/2018 - 04/2023,
Princess Cruises
Making Guest Experience memorable.
Smooth flowing of all the admin work in high pressure environment: (3000 guest and 1500 crew).
Manning Calls and handling situations, helping with guest disembarkationions. Managing company resources and contribution to team engagement and communication. CARNIVAL GROUP
Princess Cruises (11/2018 - 04/2023)
I have worked as Rooms div Coordinator, helped the crew working as a Crew agent in crew office, finally for the last 3 contracts as a Medical Admin
CERTIFICATES
Ocean Medallion Ambassador
A programme started by princess cruises, to help new teammates to learn from the ambassadors about the OCEAN meadallion app.
ACHIEVEMENTS
Top Scorer (Inter College Fest) Football
PERSONAL PROJECTS
Variety of Rasgullas (04/2016 - 02/2017)
College Research project on varities of rasgullas, flavours which are accepted by the people. EDUCATION
Higher Secondary (86.6%)
HemSheela Model School
05/2012 - 04/2014, Durgapur
Computer Science, Mathematics,
Physics,Chemistry,English.
Bsc in Tourism and hotel Administration & BHM (71.9%) IHM Mumbai
04/2014 - 03/2017, Mumbai
Achievements/Tasks
Courses
Contact this candidate