Kingshuk Sinha

Guest Service Officer / Administrator

I am a hard-working, motivated and enthusiastic administrator working as a Medical Administrator for last 3 years in cruise lines, I look after all the admin tasks and as a first point of contact with the guests I strive to achieve the highest standard possible at any given task at any situation. adw2r5@r.postjobfree.com

+91-891*******

Durgapur, India

SKILLS

Ms Word Ms Excel

Ms Powerpoint

Situation Handling

Service recovery

Sales Team-Player

Quick Learner

LANGUAGES

English

Full Professional Proficiency

Language

Full Professional Proficiency

INTERESTS

Painting Fine arts

Football

Collecting Coins

Interest

WORK EXPERIENCE

Medical Administrator

Princess Cruises

11/2018 - 04/2023,

Princess Cruises

Making Guest Experience memorable.

Smooth flowing of all the admin work in high pressure environment: (3000 guest and 1500 crew).

Manning Calls and handling situations, helping with guest disembarkationions. Managing company resources and contribution to team engagement and communication. CARNIVAL GROUP

Princess Cruises (11/2018 - 04/2023)

I have worked as Rooms div Coordinator, helped the crew working as a Crew agent in crew office, finally for the last 3 contracts as a Medical Admin

CERTIFICATES

Ocean Medallion Ambassador

A programme started by princess cruises, to help new teammates to learn from the ambassadors about the OCEAN meadallion app.

ACHIEVEMENTS

Top Scorer (Inter College Fest) Football

PERSONAL PROJECTS

Variety of Rasgullas (04/2016 - 02/2017)

College Research project on varities of rasgullas, flavours which are accepted by the people. EDUCATION

Higher Secondary (86.6%)

HemSheela Model School

05/2012 - 04/2014, Durgapur

Computer Science, Mathematics,

Physics,Chemistry,English.

Bsc in Tourism and hotel Administration & BHM (71.9%) IHM Mumbai

04/2014 - 03/2017, Mumbai

Achievements/Tasks

Courses

Contact this candidate