Service Representative Data Entry
Resume:
Laura Tolo
**** ***** ******, **********, ** ****8 916-***-**** ************@*****.***
Objective:
To join a professional organized business, which will allow me to enhance and utilize my knowledge and strengths.
Education:
Brightwood College, formerly Kaplan College Sacramento, CA Medical Assistant Diploma Program Graduated: April 2016
● Academic Honors – 3.85 GPA Perfect Attendance
Languages: Samoan/ English
Skills:
● CPR Certified
● Vitals
● Blood draws
● Injections
● Venipuncture
● Appointment Scheduling
● CPT Coding
● Microsoft Office
● Communication
● Customer Service
● Sales Experience
● Public Speaking
● Leadership
● Project Management
Work History:
Sherwood Healthcare Center Sacramento, CA
Certified Nursing Assistant April 2022 – November 2022
● Providing assistance & delivering direct care to patients. Maintaining patient comfort and safety.
Sacramento Post Acute Sacramento, CA
Certified Nursing Assistant March 2022 – July 2022
● Providing assistance & delivering direct care to patients. Maintaining patient comfort and safety.
Maximus Rancho Cordova, CA
Medical Customer Service Representative February 2017 - February 2022 AppleOne – placed at Maximus May 2016 – February 2017 Medical Customer Service Representative
● Answer phones, explain insurance options, and add/change dependent statuses, complete medical records.
● Records Management - Receives applications, documents and renewals to data enter.
● Performs data entry functions with the use of imaged documents. Entering information into medical records system.
● Compile medical insurance forms and screen insurance applications. Ability to utilize MEDS (Medi- Cal Eligibility Data System and understands MEDS Aide Codes. Eastern Medical Center Sacramento, CA
Medical Assistant Externship (200 hours) February 2016 - April 2016
● Front Office: Answering phones, scheduling appointments, meeting and greeting patients, patient registration, verify insurance, authorizations and eligibility, update patient demographics into EMR, scanning, faxing and records management.
● Back Office: Rooming patients, preparing and maintaining exam rooms, patient vitals, EKG’s, injections, administered various medical screening tests, and assisted with minor medical procedures.
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