Executive Assistant Event Manager
Resume:
*********@*****.***
linkedin.com/in/toddsilverman1
Memphis, TN
Event Manager Executive Assistant
Todd Silverman
PROFESSIONAL EXPERIENCE
Radian’s Amphitheater at Memphis Botanic Garden (Live at the Garden) Memphis, TN
Event Manager & Executive Assistant April 2021 - Current
Event Coordination: Managed production for concerts and events at Memphis Botanic Garden, coordinating with hundreds of security personnel, local law enforcement, vendors, merchants, production, talent, and other staff; to successfully host 30+ events per year with 150,000+ attendees while maintaining seamless coordination.
Leadership & Communication: Facilitated interdepartmental meetings and liaised with local law enforcement to ensure smooth event operations at Memphis Botanic Garden; established strong working relationships, enabling timely responses to issues, and enhancing the overall event experience for all visitors, exacting end-to-end vision for all outbound events.
Administrative Functions: Interviewed and hired staff for all positions as needed. Wrote and negotiated contracts and permits relating to events and staffing. Facilitated agreements with various service providers to coordinate hospitality, catering, transportation, shuttles, merchandise, ADA accommodations, parking, box office, graphic design, construction and venue maintenance.
Customer & Client Support: Oversaw customer service and Client/VIP relations to identify, address, and resolve any concerns. Overcame logistical challenges and COVID-19 restrictions by responsively adapting event strategies, retaining maximal event impact and success despite pandemic-induced conditions. Liaised with VIPs and sponsors to ensure successful partnership arrangements.
COVID Compliance Officer, CPR/First Aid Certification: Oversaw screening and enforced organizational protocol for COVID testing.
Southern Avenue (Southern Avenue Music, LLC) Memphis, TN
Tour & Production Manager September 2018 – April 2021
Tour Management: Oversaw sound and stage production for Southern Avenue, serving as primary contact between band, event promoters, and record label while coordinating financial and functional arrangements; enabled band to focus on performances, fueling successful 70-city-per-year tours with sold-out shows and increased audience-base engagements & following. Oversaw safe and efficient intercontinental travel and transportation covering 120,000+ miles per year. Ensured efficient settlement with venues, promoters, and merchandizers.
Production Management: Created stage plots, coordinated light and sound management, enforced security protocols, and liaised between front-of-house and back-of-house to ensure successful performances. Assisted with equipment changes, on-stage emergent needs, and monitored performance functionality.
Inventory & Merchandising: Managed merchandise sales and inventory updates for Southern Avenue, overseeing & enforcing precise financial tracking and maximizing revenue, facilitating merchandise revenue boosts through effective inventory management, tracking, and rapid updates, adding toward bottom-line success of band's overall tour efforts.
Jahman Brahman, LLC Asheville, NC January 2011 – September 2018
Tour & Production Manager (see above)
TS Paint Columbus, OH January 2008 - January 2011
Owner
Specialized in providing exceptional residential and commercial painting services with a focus on customer satisfaction. Effectively managed operations, supervised staff, and promoted the company's services, driving business growth and maintaining client loyalty.
EDUCATION
Bachelor of Business Administration in Marketing
Ohio State University
Columbus, OH 2007
National Vocational-Technical Honor Society
Copley-Fairlawn PTA Council Scholarship
SKILLS
Events Management and Coordination, Event and Organization Marketing, Staff Supervision, Graphic Design, Financial Reporting, Tour Management, Production Management, Leadership and Communication, Merchandising, Business Development, Vendor Relations, Customer Service, Business Analytics, Client Relations, Technical Support and Troubleshooting, Technical Documentation, Contract and Proposal Review/Writing, Remote Work with Minimal Supervision, Business Process Knowledge, Organizational Strategy & Optimization, Digital Awareness, Digital Content Creation, Security Protocol, Merchandise Management, Production and Stage Management, Box Office Management, VIP Services, Private Hospitality Coordination, Permit Consulting, COVID Compliance, Social Media Content and Promotion
TECHNICAL SKILLS
Jira, Workday, Concur, Photoshop and Adobe Suite, Microsoft Office (Excel, Word, PowerPoint, Outlook, etc), Archtics (Ticketmaster), Atvenu, PC/Android/Apple, Graphic Design
Contact this candidate