Scrum Master
Resume:
************@*****.**
Lorton, VA 22079
SUMMARY
WILLIAM MUNONYE is a Pragmatic and enthusiastic team-oriented Scrum Master with experience in the service sector. Forward-thinking with 6 years experience facilitating cross-functional Scrum teams towards high performance and self-management. Skilled in managing assigned workforce towards achieving organizational goals
Certified scrum master with Knowledge of Safe Practices. An Intentional facilitator, good communicator and listener constantly seeking psychological safety for great collaboration and peak performance. Emphasis is on facilitating the teams to achieve independence as they achieve maturity in Scrum/Agile practices – but more importantly, truly embracing the Scrum Values and Principles to create a safe environment that enables them to continue to inspect and adapt in a VUCA (Volatile – Uncertain – Complex- Ambiguous) world.
Exceptional people-person! Microsoft Office proficient, excellent verbal and written communication skills. Results-focused and Proactive with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
SKILLS
Team Management
Communications
Relationship Development
Process Improvement
Team Building
Scrum
Jira
SAFe:
Confluence/Collaboration Tools
Agile
Ms. Suite
.
Highlights
Team Transition: Supported Team transition from Waterfall into the Scrum/Agile space – mindful of the formation stages for desired outcomes.
Increased Team Cohesion: Through coaching and facilitation, co-created a safe space, ensuring the core protocols for psychological safety form part of the team's working agreement.
T-Shape Profile: A truly cross-functional team slowly emerged, following up on the market of skills exercise through external training, internal shadowing, and Lunch and Learn sessions.
Consistent Delivery of Sprint Goals: Through working closely with the PO on the backlog and a safe space for Sprint retrospectives
Work History
Scrum Master/Remote 2018 – Present
INFOSYS
Working closely with the Internal Product Owner and Client Business Product Manager to effectively use the backlog.
Organize and facilitate SCRUM ceremonies: Daily standups, Sprint Planning, Backlog Refinement, Sprint Reviews, Sprint Retrospectives, and User Stories prioritization to deliver sprint goals that contribute to business Outcomes and EPIC Completion (DCS Integration, Automation, Reporting, Back office Improvement, and customer form Improvement).
Facilitate productivity through discussion, decision making, and conflict resolution, maintain JIRA and other information radiators for the teams.
Support scrum teams in moderate to high complexity work streams, oversee scrum process
Motivate teams to perform, ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.).
Build a trusted and safe environment where problems can be raised with an emphasis on problem solving. Enable team to be self-organizing and self-managing to achieve sprint committed goals.
Assist with internal and external communication, and improving transparency across the organization, shield the team from external interferences.
Negotiate Sprint capacity allocation with the PO to attend to technical debt and continuous improvement.
Scrum Master/Remote Feb 2017 – Dec 2017
Ovilan/Blue Cross Blue Shield – Jacksonville, FL
Active facilitator with team-level Iteration Planning, supporting the RTE to prepare for and facilitate the PI Planning - identifying, and communicating dependencies and Risks.
Responsible for the process the Scrum Development Team follows and ensuring that the team works most efficiently and effectively to delight customers by delivering quality operating software following the best Scrum practices.
Assess Teams maturity, and lead teams to higher levels of maturity at a pace that is sustainable and comfortable for them.
Participated in Scrum of Scrum meetings to ensure cross-team collaboration and coordination of release plans and integration of testing activities.
Assessed the team's maturity and coached them on gaps identified to improve maturity levels, deliverables, and quality of interactions.
Identified, addressed, and communicated project risks, dependencies, and team impediments,
ensure team's "definition of done" is well defined on the story, sprint, and release levels.
Using Rally to track and organize teams' workflows and progress; educate team members on capturing requirements, Mapping User stories, assigning tasks to themselves, updating tasks, configure dashboards to visualize progress.
Assisting POs, BAs and Tech Lead with backlog refinement and User Stories prioritization.
Responsible for generating Agile Release Document (ARD) and Team Iteration Chart for bi-weekly Management Report for Releases.
Lead team on Scrum values and principles to promote continuous improvement while motivating team members toward achieving sprint goals.
Tax Preparer June 2015 – December 2016
Instant Refund Tax Center. – New York
Proficiency with common tax preparation, word processing and spreadsheet software applications
Used comprehensive tax knowledge to maximize benefits and deductions
Familiarity with the tax return submission and confirmation process, including how to navigate the IRS and other government entity online platforms
Excellent customer service skills, including patience and flexibility
Great organizational skills, including time management and strategic thinking
Strong written and verbal communication skills
Sourced potential clients and encouraged new business
Gathered, organized, and analyzed data, resolved discrepancies, and modeled information.
Developed tools and processes to help improve operational efficiency and enhance sales team productivity.
Education
Bachelor of Science: Sociology
Ambrose Alli University
Licenses & Certifications
Certified Scrum Master (CSM) - Scrum Alliance.
Microsoft Technology Associate (MTA)
WILLIAM MUNONYE.
SAFe Scrum Master
.
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