SHANNON COLEMAN
******************@*****.***
SUMMARY
I am a motivated team player with the experience and expertise as an Executive Administrative Assistant. Organizational skills, supreme work ethic, and the ability to foster positive and productive relationships with my Executive.
EXPERIENCE
Gile Business Brokerage. July 2022 to April 2023
Executive Assistant
Planned meeting management, included preparing agendas, printing reports, taking notes, distributing items, and arranging catering.
Managed communications on the Broker’s behalf internally and externally Scheduled, attended, and documented in person meetings multiple times per week. Supervised email management on behalf of the broker, and within the company inbox Streamlined complex calendar management and scheduling.
Administered tasks including but not limited to, booking appointments, research projects, coordinating travel, preparing marketing material. Analyzed reporting to the broker for leads and conversion rates. Assembled Adjustment Income Statements and CIM’s
Researching and scheduling of Videographer and Voice Overs for the new listings I have a high level of efficiency, confidentiality, accuracy, and positively in order to support the initiatives of my broker.
Supervised social media management.
Recruited, interviewed and hired 3 new Brokers who were top at their game Initiated, arranged, and On-boarding new Brokers as part of my weekly duties. Coldwell Banker Realty. Aug. 2018-June 2022
Branch Executive Assistant
Provided BVP and Agents with administrative support. Arranged calendars and meetings successfully
Coordinated all events at the office or Vendor. Scheduled food, IT and speakers Without hesitation assisted with #1 and #3 team in the state and the #5 team in the country.
Maintained valuable relationships with Agents and Vendors On-boarded new Agents to set them up for success.
Trained the new and experienced Agents on new programs. Paid invoices, kept track of Agents and Vendors accounts. Ran weekly/monthly Sales reports with numerous stats for Sales meeting PowerPoint presentation.
Hiring and tracking of new Agents
Statistical data entries of all kinds
Ordering of all supplies
Successfully processed and balanced all commission checks and wires. Oversaw social media management
Hyatt Regency Scottsdale. May 2017-Feb 2018
Concierge
Provided guests with best possible service.
Administrative work for VIP’s and CEO’s
Coordinated travel itineraries for guests and reservations of all kinds. Maintained valuable relationships with Vendors throughout the valley ensuring guests have the best VIP treatment.
Proactively updating the Vendors costs and times to be more efficient. Scheduling services in-house. Spa, childcare, swim and cooking lessons Boulders Resort & Spa Aug. 2011-May 2015
Concierge
Assisting CEO’s, VIP’s, VP’s and GM
Administrative work for the Boulders Resort members Proficient with daily charges invoiced to guest's accounts. Worked as a team to assemble the Personal Concierge succeed. Developed a calendar to have at our disposal from rock climbing to the symphony easily attainable, for our guests.
Coordinated travel schedules/itinerary for guests/clients, as well as reservations of all kinds. Arranging guest's rooms to their liking: honeymoon, wedding, anniversary Stay-At-Home Mother. Aug 1991-Aug 2011
Volunteer
Pax Christi volunteered in the nursery.
St Hubert’s volunteer as a Brownie Leader and various activities, field trips Pope John/Notre Dame Prep. volunteered as an Art room helper, field trips, and Fall Harvest