Administrative Assistant Office

Jessica Goodsell

*** ******* **, ******** **, ***03 720-***-**** **********@*******.***

Professional Summary

Successful, achievement-oriented Administrative Assistant with over 8 years of progressive positions requiring knowledge and execution of a variety of administrative principles. Excited by new challenges and seeking a position where exceptional organizational skills can be put to good use.

Education

High School Diploma 2008:

·Brighton High school- Brighton, CO

Skills & Abilities

●Money Management

●Time Management

●Customer Relations

●Training and Leadership

●Budgeting and Finance

●Fast learner

●Standard Compliance

●Data Management

●Trustworthy, Excellent worker

●Detailed Oriented

●Microsoft profeient

●Quick books

●Razor Sync

●Customer factor

Work History

cARHOP Sonic Drive In 07/2008-08/2010

·Cleaned inside and outside of the store

·Delivered food, drinks, ice cream in a proper and timely manner

·Customer service

Manager Sonic Drive in 08/2010-10/2013

· Ensuring all monetary transactions are completed with accuracy during assigned shifts

·Accounting for all food costs per item to be used during specific time periods

·Responsible for all the company’s compliance with all OSHA and health department regulations and the proper training of staff regarding these regulations

·Meeting with company and state auditors twice a year to ensure the company is meeting all required rules and regulations

·Manages, monitors and coaches staff

·Performs opening and/or closing duties

·Completes weekly and monthly inventory as needed

·Reinforces a customer service focus and ensures all employees are always focused on serving the customers

·Immediately and respectfully responds to guest’s requests and reports complaints to the General Manager

Administrative Assistant Inland Technologies 10/2014-02/2020

●Ordered and distributed office supplies while adhering to a fixed office budget

●Prepared payroll for a staff of 15 employees

●Composed and drafted all outgoing correspondence and reports for the managers

●Oversaw inventory and office supply purchases

●Complied annual recommendations for end of fiscal year budgets

●Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations

●Ensure a safe, clean and hazard free work environment in compliance with Inland and government regulations

●Answered and quickly redirected up to 20 plus phone calls with customers

●Directed guests and routed deliveries to our customers

●Opened and properly distributed incoming mail

●Developed and maintained a strong relationship with DIA staff and Inland customers

●Organized all new hire, security and temporary paperwork

●Tracking End of Month spending

●Clear spider orders

●Safety training

Office Assistant Signature Window Washing 09/2020-12/2022

●Ordered and distributed office supplies while adhering to a fixed office budget

●Prepared and submitted payroll for 5-7 employees bi weekly

●Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations

●Answered and quickly redirected up to 35 plus phone calls with customers

●Completed scheduling duties via customer factor

●Prepared quotes for our customers

●Completed follow ups with clients to ensure 120% satisfaction

●Monitored the schedule for each technical to ensure best route

●Prepared/completed quarterly reviews for 1 employee

●Answered/monitor emails daily

References:

1.Brian Stierman (Former Boss with Inland Technologies)- 303-***-****

2.Lidia (Former Boss with Sonic Drive In)-720-***-****

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