40 plus in sales and marketing. Grew up in West MI.

STEPHEN SCHELLING

***********@*****.*** 1-616-***-**** Ada, MI 49301

Summary

Driven and energetic Sales with 25 plus years’ experience in real estate. Skilled at building productive working relationships with agents, lenders, appraisers, title companies, surveyors and attorneys to facilitate sales and satisfy clients. Also been in sales with a Local Beer and Wine Distributor in West Michigan, and a Large US food broker and Distributor. My duties with both organizations were sales and merchandising, Reset specialists and many sales related duties.

Skills

Lead Follow-up

Experienced Buyers' Agent

Contract Preparation

Buyer and Seller Representation

Sales Pipeline Management

Attention to Detail

Verbal and Written Communication

Market Tracking and Research

Adaptability and Flexibility

Leads Prospecting

Service Oriented

Purchase Agreement Writing

Maintenance Coordination

Property Inspection

Partnership Development

Experience

616 Realty LLC Grand Rapids, MI

Real Estate Sales Agent

01/2019 - Current

Cultivated relationships with bankers, appraisers and lenders establishing long-term relationships.

Identified potential buyers through cold calling.

Generated lists of properties comparable with buyers' needs and financial resources.

Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.

Advised clients on market conditions, pricing and legal requirements for property transactions.

Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.

Determined best mortgage options to help clients obtain financing at best rates and terms.

Consulted with escrow companies and lenders to validate completion of terms and conditions of purchase agreement by closing date.

Advised sellers on making homes more appealing to buyers in competitive marketplace.

Evaluated borrowers for financial risk, estimating mortgage payments, insurance and property taxes.

Researched and appraised over 100 local properties.

Applied various methods to build client base, including networking, email and social media.

Excelled at designing and integrating new customer prospecting base, increasing agency acquisition rate by 35 percent.

Advised prospective clients on current market activities and optimal buying or selling choices.

Oversaw and negotiated offers for real estate purchases on clients' behalf.

Promoted property sales through advertisements, open houses and participation in multiple listing services.

Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.

Showed residential properties and explained features, value and benefits of available homes.

Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.

Presented properties to potential buyers to address questions or concerns.

Generated lists of properties compatible with buyers' needs and financial resources.

Maximized market share by working with clients and building relationships.

Called or emailed lapsed clients to inquire about continuing needs.

Maintained current and accurate CRM database of prospective customers.

Served as local real estate expert, advising customers on market dynamics and home prices.

Planned and coordinated open house events to move properties.

Coordinated appointments with prospective buyers to showcase houses and plots.

Managed sales pipeline by actively following up with prospects and hot leads.

Attended progress meetings and cold call sessions to hone lead generation skills.

Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.

Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.

Managed real estate transactions from initiation to closing.

Networked with industry contacts to expand knowledge of real estate markets and best practices.

JTS Pizza and Spirits Cascade, Michigan

Management/Lead Bartender

01/2016 - 11/2019

Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.

Recommended food and drinks to patrons based on preference, pairings and special promotions.

Collected and organized daily till totals and tips.

Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.

Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.

Handled complaints and disputes from customers to promote customer satisfaction.

Designed and implemented new cocktails to drive customer interest and sales numbers.

Upsold customers from shelf to premium brands to help boost sales.

Created signature beverages to increase revenue and patron loyalty.

Boosted online ratings through targeted social media marketing campaigns.

Reinvented classic cocktails to complement new menu options.

Offered seating and other special accommodations to customers according to preferences and dining area volume.

Trained new bartenders on drink preparation and upselling techniques.

Displayed and retained extensive knowledge of liquors, wines and entrees.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Completed regular bar inventories and daily requisition sheets.

Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.

Poured wine, beer and cocktails for patrons.

Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.

Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.

Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Berkshire Hathaway HomeServices

Grand Rapids, MI

Real Estate Sales Agent

02/2009 – 12/2015

JH Realty Partners Ada, MI

Real Estate Sales Agent

01/2016 - 12/2018

Education and Training

Grand Rapids Community College Grand Rapids, MI

Associate of Arts in Business

9/1980-6/1982

Michigan State University East Lansing

Bachelor’s Degree in Commination’s and Art and Sciences

9/1982-6/1986

Member of Sigma Nu Fraternity, 1982 to 1986

Athletic Trainer walk-on MSU Football 1982-1983

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