Customer Service Banquet Server
Resume:
HANNAH TURNER
Work History
Wal Mart Online Fullfillment Associate-North Versailles, Pa(10/2022-Current)
- Pick The Merchandise Requsted By The Shopper
Chick-Fil-A -Food Prep Worker- Pleasant Hills, PA (01/2021-10/2022)
- Prepared The Food Items Needed Throughout The Day
Hello Bistro Guest Servuce - Monroeville, PA(6/2020- 12/30/2020)
- Provided the requested food items the guests want.
Apex Systems - Customer Service - Monroeville, PA (11/2019 - 02/2020)
- Call Center -made outbound calls to patients to confirm insurance information and coverage for prescriptions, utilized multiple computer systems and online portals.
- Resolved conflicts between doctors/patients and insurance coverage.
Au Bon Pain - Associate - Pittsburgh, PA (04/2019 - 11/2019)
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
AHN Network - Patient Food Hostess - Pittsburgh, PA (10/2018 - 03/2019)
- Worked with the Patients to understand their needs and provide the best Customer Service Possible.
Sodexo - Banquet Server - Pittsburgh, PA (03/2017 - 10/2018)
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
- Monitored dietary restrictions and served guests with special needs.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Culinart - Food Server - Pittsburgh, PA (03/2016 - 11/2016)
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Wal- Mart - Customer Service Specialist - North Versailles, PA (08/1999 - 12/2014)
- Cross-trained in multiple departments, stocked items and processed payments accurately
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
- Carried out opening and closing functions to meet operational needs and strong customer service.
Duquesne, Pa 151**-*****, Duquesne, Pa
*********@*****.***
Skills
- Cashier
- Customer service
- Beginning MS Office and Outlook
- Credit card processing
- Good listening skills
- Creative problem solving
- Stocking and replenishing
- Retail store support
- Money handling abilities
- Professional telephone demeanor
- Education
McKeesport Area High School
Contact this candidate