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Detention Officer Customer Service

Location:
Montgomery, AL
Posted:
May 11, 2023

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Resume:

Nicole Smith

Americus, GA *****

**************@*****.***

229-***-****

Production Trainer with over 9 years experience providing an environment which stimulates employees involvement and growth by maintaining communication, motivating, and problem solving to achieve quality

goal and maintain safe working environment.

Work Experience

Production Trainer

Tyson Foods

January 2018 to Present

Train New Hire to do the position they were hire for by coaching New hire on proper technique of the position

Trian New Hire on safety measure for their job

Motivate New Hire to strive to excel in there particular area Assist in ensure New Hire have a safe working environment Production Lead

Tyson Foods Incorporated

December 2017 to January 2018

Made sure line was setup and prepared for team member to begin work Took attendance daily

Communicated with other leads to ensure proper product was being packed Worked daily to reach ensure lines were in compliance with all safety areas Managed 10-20 team member daily to manage floor for production Weekend Manager/Cook

Shabazz Fish Supreme

April 2015 to June 2017

• Took order and communicated with other cooks to make sure food was delivered hot and delicious

• Interacted with customer to ensure they received great customer service

• Kept up with quality control

• Did payroll for 9 people every week

Office Manger and Rent Collector

Dukes Edwards and Dukes

July 2009 to October 2014

• Managed properties and inmates from the Transitional Center who were employed for contract work.

• Handled payroll for the Albany, Augusta, and Atlanta offices.

• Typed all correspondence for company, set appointments, and also went to meeting and took minutes

Detention Officer

Dougherty County Jail

August 2006 to September 2009

• Processing inmates; maintaining jail security; serving meals; transporting inmates.

• Receives and processes inmates into custody of institution; searches prisoners; takes charge of personal property.

• Provides inmates opportunity to call attorney or relative; advises inmates on institutional rules and regulations.

• Patrols jail area periodically to insure security and maintain order.

• Transports inmates to medical, court and related facilities.

• Supervises inmates during meals, personal hygiene and related activities for conformance to institutional rules, regulations and procedures.

• Escorts and safeguards inmates to cell; checks on inmates' physical condition.

• Receives, counts, records and washes all laundry in the jail.

• Dispenses personal and cell cleaning equipment; keeps record of money received from inmates.

• Distributes medication to inmates as prescribed or directed.

• Prepares routine records on inmates; performs general clerical duties.

• Records visits; inspects items brought into the jail; checks incoming and outgoing mail. Education

High school or equivalent

Monroe Comprehensive High School - Albany, GA

August 1990 to June 1994

Skills

Sales, Team Building, Excel, Inventory, Microsoft Office, Time Management, Marketing, Management, Filing, training, Receptionist, Manufacturing Experience Certifications/Licenses

Driver's License



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