Project Manager Management Specialist

Harry H. Kim

Little Elm, TX *****

Sr. PROJECT MANAGER

QUALIFICATIONS

Over 15 years of BIZ operation and project management experiences including mostly manufacturing industry in IT fields.

Extensive experience in Traditional/Agile Software Development Life Cycle (SDLC) and Project Management

Extensive working knowledge of requirements gathering, design specifications and business process analysis in Oracle ERP and Peoplesoft CRM.

Skilled at leading teams, and mentoring team members

Ability to organize, prioritize and work under heavy work load and deadlines

Strong personal communication skills and knowledge of Change Management principles, methodologies, and tools

SKILL HIGHLIGHTS

Ability to multi-task in support of day-to-day assignments, in addition to special projects and strategic initiatives.

Good organization skills with ability to establish schedules, deadlines and coordinate resources toward fulfillment of desired objectives.

Ability to manage diverse team with varied duties.

As a Business Analyst,

Study Business functions, gather information, collect, and evaluate requirements to then prepare technical reports and presentations to summarize business objectives, business case analysis, IT capability, and financial considerations.

- Business Requirement Document (BRD), User Stories, Use Case Specification Document

- Functional Requirement Document (FRD)

- Requirements Traceability Matrix (RTM)

- Market Requirements Document (MRD)

- Product Requirements Document (PRD)

• Facilitate the negotiation of requirements amongst multiple stakeholders (primarily between the IT Department and NB business leaders)

• Identify current and future state business processes

• Create, analyze, and validate detailed functional specifications

• Creating user stories and customer acceptance criteria to allow rapid developer understanding, effort sizing, and implementation

Performed and having responsibilities revolving around the Originations vendors.

Worked directly with Vendors and the 1st and 2nd line of the business (Originations leadership, Third Party Risk team, Technology Risk Management team, etc)

Manages and executes multi-level responses and addresses reported or detected incidents.

Incident Management (Service Management)

Change Request Management

Managing Solution Manager Projects and Blueprint

Experienced and proficient PMP / Project Manager that has provided large Global IT companies almost 20 years expertise as a self-motivated and results oriented Program/Project Manager experience; Utilizes current best practice project management methodology, considerable experience in Systems Development Life Cycle (SDLC) for Waterfall, Iterative, and Agile; responsible for the management of projects cradle to grave.

Vendor Management Specialist;

Serve as a liaison between Originations and Third Party Risk and Technology Risk Management to ensure compliance with internal standards, regulatory requirements, and industry best practices.

- Maintain-the-team's-Vendor-Matrix

- Monitor performance metrics, recommend changes as needed

- Review corresponding vendor documentation

- Monitor vendor SLAs, report on SLA performance, confirm missed SLAs are enforced

- Control vendor system user access

- Communicate directly with Vendors and Originations Business contacts

- Potentially participate in onsite vendor due diligence reviews

- Works collaboratively with the business and IT to evaluate technology solutions

- Assists with creating user documentation (job aids, power point presentations, etc.)

- Balances multiple assignments and timelines

- Ensure accurate, timely and detailed reporting of all requests to business units and Senior

Leadership on a regular basis

- Identify and escalate potential organizational and operational risks

Change Management Specialist; Provides technical guidance to personnel on the non-technical aspects of product change, including item interchangeability issues, manufacturing lifecycle, when to assign a new number versus a new revision to an item, dependent and follow-up actions or changes required, material disposition implications, verification deliverables, and customer notification.

Business and Planning Strategist; Strong business acumen to understand complex business requirements and translate them into accurate business Scope documents, while aligning business goals with technology solutions to develop long-term goal Roadmaps.

Excellent communicator; Strong ability to effectively communicate with all levels of client executives, their respective teams, and management while gaining full trust and respect to take on new project challenges and responsibilities; Successfully builds strong working relationships with coworkers and clientele, while ensuring cooperation among company departments.

Expert in Waterfall, Iterative and Agile project management methodologies; Expert ability to manage both small Agile project teams to large cross-functional Waterfall project teams across multiple regions, and known for producing high-quality deliverables that meet or exceed timeline and budgetary targets.

Extensive Implementation project and management experiences of Oracle ERP and Peoplesoft CRM.

TECHNICAL SKILLS

Project Management Tools: SharePoint 2010, MS Project 2010, Rally, JIRA, PMFs, Way4U

Business Modeling Tools: MS Visio

Database Systems: Oracle, MS Access

Programming Languages: Java, C#, VBScript, JavaScript, ASP.NET, SQL, XML, HTML, C/C++

Operating Systems: Windows (98, XP, Vista, 7 and 8), Windows NT,

Windows 2008, UNIX, AIX

Workflow Solutions: Remedy

Miscellaneous: i2 Technology Supply Chain Planning & Factory

Planning, People Soft CRM, Microsoft Office Suite

CAREER BACKGROUND & Relevant Project Experience

Independent Contractor/ Dallas, TX Mar 2020 – Dec 2021

Infra SI Project Management-Lead

Location: Dallas, TX - Remote until Covid

Responsible for overall coordination, status reporting and stability of project-oriented work

Establishes and implements project management processes and methodologies for the IT community to ensure

projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.

Responsible for assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis.

Identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.

Responsible for tracking key project milestones and adjusting project plans and or resources to meet the needs of customers

1.Partner with Business PMs and drive all IT aspects of project delivery

2. Coordinate and communicate on IT aspects of project delivery

3. Collaborate with cross-functional stakeholders to ensure deliverables are aligned and

manage activities through the life cycle of the program

4. Work closely across all groups within IT to ensure IT deliverables and milestones are delivered

including – project plan / approval process / budget and resource plan / business requirement

documentation / architecture and design document / functional specification / integration and

user acceptance testing / all project, process and system documentation / post-production

support plan / data conversion plan and data validation plan.

5. Accountable for all program deliverables & business results to project owner and

committee

6. Identify and define mitigation plans for program risks and issues

7. Oversee team resources to complete tasks

Woong Han International /Korea May 2017 – Dec 2019

Sr. Director owned by Family Business in Pusan, Korea

Prepared and performed the License Products Manufacturing Business in China and Vietnam’s facility due to the Expired contract the MLB, NBA, and NHL license products from Agency in Hong Kong

Central Kia, Plano TX Nov 2016 – Mar 2017

Business Operation Specialist / Sales Executive

Monitoring each piece of inventory by inspecting each vehicle and the associated documentation to be able to intelligently represent that piece of inventory to perspective buyers.

Develops relationships by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

FR TEK USA / West Covina, CA Feb 2014 – Jun 2016

Sr. Project Manager/Business Analyst

(Project Team Members : 22, Vendors: 2 companies)

As a senior project manager responsible for implementation of customized DAS, Repeater telecommunication network equipment application. Work on Sanctioned Party List Screening. (Screening of Business Partners and Screen documents at every step of Order to Cash process) Provide Technology Solution Development and Integration across the SDLC including requirements, functional specs, design, custom development, integration, testing, and deployment.

Worked on Product Classification (Assign correct tariff numbers to product master and automation of re-classification capabilities).Trade Document service (Printing of required forms like Commercial Invoice, Certificate of origin, certificate of insurance, packing list and manufacturers affidavit).

Responsible to manage the configuration control for new and legacy products by ensuring that all releases and changes conform to the company change management procedures.

Worked directly with Vendors and the 1st and 2nd line of the business (Originations leadership, Third Party Risk team, Technology Risk Management team, etc).

Preference processing (Managing Vendor declarations, preference determination and printing of preference documents), LTVD. Classify imported products/goods, verify, valuation, term of sale, part number, P.O. number, country of origin, facilitate daily broker management, etc.

Develop positive relationships with leadership ensuring synergy and alignment

Manage capital and expense budgets, including plan creation, forecasts and actual analysis

Provide resources and remove roadblocks to enable team success.

Perform other duties as may be assigned at management’s discretion.

Scrum Master: Setting up a physical task-board and shows the team how to use it. Shifts toward the organizational impediments, issues caused by the outer organization.

FR TEK, Korea / Anyang, Korea June 2011 – Nov 2013

Sr. Business and Products Development Director

(Project Team Members : 250, Vendors: 25 companies)

Provided a key Program Manager role to Technology PMO by providing consultation to institutionalize and document a SDLC Agile and Waterfall process methodology framework, and engages with Executive Leadership to support other key Program initiatives.

Strategic Process and Policy developer; Proven expertise to analyze and develop standard Policies, Processes and Procedures to support Program Management Office and

Project Management standards: Aligning them to current best practice project management SDLC methodologies, and driving business process optimization by setting up ITIL Service Management Framework.

Business and Planning strategist; Strong business acumen to understand complex business requirements and translate them into accurate business Scope documents, while aligning business goals with technology solutions to develop long-term goal Roadmaps.

Excellent communicator; Strong ability to effectively communicate with all levels of client executives, their respective teams, and management while gaining full trust and respect to take on new project challenges and responsibilities; Successfully builds strong working relationships with coworkers and clientele, while ensuring cooperation among company departments.

Expert in Waterfall, Iterative and Agile project management methodologies; Expert ability to manage both small Agile project teams to large cross-functional Waterfall project teams across multiple regions, and known for producing high-quality deliverables that meet or exceed timeline and budgetary targets.

Excellent multi task: Proven expertise to efficiently plan and prioritize concurrent projects in order to keep them moving forward and on schedule.

Expert of Scrum Leader; Works to make each team cross-functional and help transform the organization to use cross-component feature teams.

e-Green Systems / LA,CA Nov 2008 – Dec 2010

Sr. Business Analyst & Project Manager

(Project Team Members : 60, Vendors: 10 companies)

Development and implementation of LED Street Lighting Operating & Management System

Manage scope and change management process, risk factor of projects.

Lead vendor analysis integration; align with strategic initiatives by leveraging strong contract negotiations

Align with the application roadmap and partner with vendors to ensure contracts support roadmap objectives

Manage the vendor portfolio of projects ensuring on time completion, project quality, and within budget

Perform effective stakeholder management.

Development and implementation of complete project schedules to ensure required dates are met.

Used UML diagrams such as use case model, class diagrams, activity diagrams, sequence diagrams and collaboration diagrams to operating management system.

Manage and update the release management documents.

Used Agile/Scrum methodology to conduct projects.

Used Rally for Agile project management.

Used MS Project to monitor and track tasks and resources.

LG CNS / Seoul, Korea Oct 2000 – June 2008

Media and Telecommunication and Development Team

Sr. Project Manager – Multiple Projects

Maintain and handle the Project planning, audit planning, execution, monitoring & resource balancing to support multiple simultaneous projects.

Prove excellence in communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.

Excel in coordinating, negotiating and motivating vendors in support of time line and IT project deliverables

Build relationship with development, support and infrastructure groups.

Develop change management strategies, conduct stakeholder analysis, impact assessments and devise appropriate plans.

Extensive hands on experience designing business and system models using PMFs diagrams such as use case model, class diagrams, activity diagrams, sequence diagrams and collaboration diagrams in MS Visio thereby helping development and quality assurance team in understanding the requirements.

Review release checklist, back-out plans and environment requirements.

Manage and update the release management documents.

Used Jira Agile for creating and estimating stories, building a sprint backlog, identifying team commitment and velocity, visualizing team activity and reporting team progress.

Measure effectiveness of change management activities including communication.

Recommend improvements and assist in changes to best practices & support the Product Owner.

Participate proactively in developing and maintaining team standards, tools, and best practices.

Tracking and communicating the Iteration burn down chart, team velocity, and Release progress.

Maintaining the team Working Agreement and Definition of Done.

Oversee contract negotiations and yearly renewals

Project Specifies at (2000 ~ 2008)

Project Manager

Project: SIM IT intra and CABS (Carrier Access Billing System) for LG Telecom in Korea (Project Team Members : 80, Vendors: 3 companies)

Client management - process setup for intercommunicative service for clients regarding GSM auto roaming business;

Sale, leasing and other matters such as modification and client reciprocation with regard to GSM auto roaming handset and SIM;

Realization of NextCSBS based ICM application functions;

Realized compatibility with SCMS, HDIS, MyLGT for LG Telecom.

(CABS) Carrier Access Billing System:

oLocal exchange carriers (LECs) to measure minutes of use on access and thereby be able to bill LECs.

Create and Customize ETL processes for data migrations and conversions.

Migrate and transform data from external systems into target environment.

Project: Establish an online lottery system for Naneum Lotto in Korea

(Project Team Members : 180, Vendors: 7 companies)

Leader in a team for developing package software applicable for lottery terminal

Migrate and transform data from legacy system to target environment.

Project: Setup of image Displaying (LED) system in LG Electronics at NY, NY USA

(Project Team Members : 90, Vendors: 7 companies)

Managed to establish outdoor advertising screen display including its contents production for LG Electronics

Project: Proposal for IPTV system in LG Dacom in Korea

(Project Team Members : 150, Vendors: 5 companies)

Proposed to proceed IPTV testing service with a brand of Home N since last March followed by completely implementing IP-VOD system named HDS(home digital service) as a means of strategic business applications

Project: creating & operating the international products in Singapore

(Project Team Members : 30, Vendors: 1 companies)

Executing the product line concepts and development for international markets for appliance and LG Electronics brand appliance products.

Project: Setup of showcase TV-GOV in Gangnam District Office in Seoul, Korea

[Gov. Project] (Project Team Members : 150, Vendors: 11 companies)

Responsible for integrated SI: transmittal system, VOD system, development of Set-top Box Middle-ware for digital cable interactive TV

Accounts payable System built that End User can access to pay thru TV Set-top Box-Receiver [Tax and Utility Bill Payment, etc]

Project: 5th upgrade project for C&M’s SI & H/W for Digital Cable Broadcasting in Korea (Project Team Members : 280, Vendors: 10 companies)

Carry out system upgrading by the largest MSO (Multiple System Operator) in Seoul/ Kyung-gi province areas in pursue of providing quality digital cable broadcasting with multi-channels, bilateral data transmission and VOD charged service through convergence of broadcasting and communications.

Project: Proposal for model business of TV-Government in Gang-Nam District Office (Project Team Members : 30, Vendors: 10 companies) in Seoul, Korea

Proposed to establish e-Government system enabling for petition, inquiry, document printout, etc. through TV.

Project: Oracle ERP & SCM implementation for Chung-ju Factory, LG Electronics in Korea (Project Team Members: 430, Vendors: 32 companies)

To secure transparency and reliability by implementing SCP-Factory Planning for GSM handset manufacturing/management in LG Electronics Chung-Ju Factory

In charge of i2 package SCP (Supply Chain Planning) and FP(factory Planning) modeling

To develop package software-based system

In charge of implementation the Oracle software that was involved business process reengineering.

Organizing by the business processes of financial, human resources, supply chain management and marketing as opposed to conventional functional areas such as production, inventory and warehouse management.

EDS / Irvine, CA Feb 1999 – May 2000

Applications Developer and Project Leader

Toshiba Notebook America in Irvine CA BPO Project

(Project Team Members : 150, Vendors: 3 companies)

Business Process Outsourcing (BPO) – CRM Management Office

CRM - BPO Platform Capability Projects for large Capability Projects for ACD, IVR, WFO, QM, and Reporting.

Role: BPO Program Office – Project Leader

Served in key CRM Project Management role for the BPO Platform Capabilities for ACD, IVR and WFO by managing multiple concurrent projects based on business priorities and technical objectives across multiple regions.

Responsible for identifying, creating and managing Project Scope content. Developed and communicated Formal Scope Statement and Release Plans to Client Executive leadership.

Responsible for all Project Start-up and Planning, Monitoring, Execution and Close down activities.

Responsible for development and execution of all Project Schedule, Resource Staffing and Implementation Plans.

Responsible for all Issue and Risk Management activity.

Responsible for managing cross-functional multi-regional Project team of all definition/design, development, testing and implementation activity.

Provided executive level project status and dashboard reporting.

Provided assistance to define and document program office project management best practice process documentation.

Conducted development of cost savings initiatives via optimization activities by utilizing new Concept to Production (CtP) process to manage long-term, high-risk and complex projects.

Results: Completed high-risk and complex projects utilizing new Project Management Concept to Production (CtP) processes while consistently meeting project objectives within scope, cost and schedule, and providing highest quality deliverables.

Experience in data migrations and conversions from legacy databases to modern databases

Mitsubishi Motor USA / Gardena, CA Sept 1996 - Dec 1998

Strategic Business Planner in West Coast Market, Assistant Manager

Developing the sales training plan and initial pricing & forecasting for all new products.

Conduct online demonstrations of solution.

Respond to follow-up pricing and information requests.

Identify the appropriate in house resources for technical or specialized product questions

Coordinate with the implementation team on system roll-out

Provide ongoing relationship support throughout the life of the account

Education:

University of California, Riverside, CA Jan 1987 - June 1992

Mechanical Engineering / BS Degree

Summary/Qualification:

Ability to motivate, lead, and positively influence others

A thoughtful leader with a collaborative leadership style, can-do attitude, and innovative mindset

Excellent interpersonal and communication skills with the ability to interact and build

trust across all levels of the organization

Team-oriented and skilled in working within a collaborative environment

Proven analytical and problem-solving abilities

Strong leadership and change management skills

Strong attention to detail and accuracy.

Strong communication skills – verbal, listening, written & presentation

Strong contract negotiation skills

Contact this candidate