Leslie Muehlhauser

Manchester, TN *****

adw2gr@r.postjobfree.com

+1-931-***-****

• To obtain a position and build a career in the field of addiction treatment; to Change people and their life moving forward lives-with a company' that will allow for growth, development, stability, and teamwork.

Authorized to work in the US for any employer

Work Experience

Clinical Supervisor-Behavioral Health

ABC Health-Addiction Behavioral Care, LLC - Nashville, TN August 2019 to Present

All aspects of office management and Medical assisting- front and back office duties for 4 providers in Substance Abuse treatment/addiction field.

New location launch with merge of 2 clinics, ABC Health Merged with PCC Health. Management and oversight of HR, recruitment, marketing, sales, patient intakes, vitals, medication reconciliation, lab draws, urinalysis, lab calls, processing payments, scanning charts, administrative tasks, reviewing documents, auditing medical charts, answering calls, referrals to inpatient treatment or mental health (psychiatry), clinical outreach, hiring, intake, admissions, payroll, all presentations. sober living placement assistance, maintaining records,dictation, scribing for 3 providers, billing and coding, and all other duties as assigned.

Have worked prn weekends and part time here since August 2015 in the sister clinic, Nashville Addiction Clinic.

Transitioned to the full time management role with ABC in January 2021 Clinical Assistant

Complete Ketamine Solutions - Nashville, TN

August 2017 to October 2020

Prn, part time and weekends only -All aspects of Administrative and clinical assistance for New Ketamine Infusion Practice with 2 providers: scheduling, billing, collecting payments, manning phone lines, patient intake, vitals every 15 minutes, scanning charts, patient monitoring, preparation of rooms for treatment, arranging transport for patients after treatment, referrals to work with psychotherapist,continuation of care post treatment, and any other service assigned by the owner of the practice. Began working in the Brentwood location on weekends and prn, went full time when the clinic moved to Nashville.

Territory Manager-Sales /Allergy Tech

Novagen Diagnostics - Houston, TX

January 2015 to December 2017

Responsible for Launch and Management of new physician practices in the Middle Tennessee Territory for Allergy Lab Solutions priory known as Novagen Diagnostics. Allergy testing, Full function pulmonary function testing, and Immunotherapy treatment in a primary care setting while increasing the practices overall revenue and providing the best quality healthcare in Allergy for our patients. Responsible for startup, clinic physician credentialing, implementation, verification provider and patient satisfaction: bi weekly visits to current accounts in the area and meeting quotas on opening new clinics. Oversight of Employee training on testing, mixing of immunotherapy serum, pulmonary function testing, and clinical education. Also responsible for travel within territory to obtain scheduling quarterly clinical meetings, power point presentations and all sales presentations. Conducting Audits and

Territory was Chattanooga/Murfreesboro/Shelbyville/Nashville/Franklin, Brentwood. Medical Assistant/Nurse

Middle Tennessee Internal Medicine Associates - Nashville, TN July 2003 to December 2014

all aspects of clinical and patient care for three internal medicine physicians, one infectious disease specialist, and one nurse practitioner. Patient vitals, phlebotomy, assisting with minor procedures, spirometry, patient triage, referrals, ABI testing, ekg, history and physical, as well as serving as a scribe for clinical notes on site and through dictation. Responsible for all inventory and nurses payroll after 3 years of employment. Responsible for maintaining all records and injections for travel clinic. One of our practitioners was credentialed for ob/gyn non high risk pregnancy, so we were responsible for tasks associated with prenatal visits (UA, vitals, history and physical, med reconciliation, scheduling procedures, precertification. Dictation and scribing for Provider into patients chart; Responsible for all weekend on-call duties. Cross trained to work front office as well as submitting all required paperwork for FMLA and workman's compensation patients. Moved into the Lead MA Role in 2011.

Used E-MD and EClinicalWorks EMR.

Education

Associate in Science (AS) in Nursing/Registered MA Draughons Junior College - Murfreesboro, TN

January 2005 to May 2007

High school diploma or GED in College prep

Central High School - Manchester, TN

August 1995 to May 1999

Skills

• Primary Care Experience

• Triage

• Experience Administering Injections

• Office Administration (10+ years)

• Infusion Experience

• Phlebotomy

• Medical Records (10+ years)

• Data entry (8 years)

• Office experience (10+ years)

• Laboratory Experience (10+ years)

• Critical Care Experience

• Patient Care

• Vital Signs

• Medical Office Experience

• Medical Terminology

• Medical Coding

• Venipuncture

• Nursing

• Insurance Verification

• Sales

• Medication administration

• Epic

• Anatomy Knowledge

• medical assistant (10+ years)

• Leadership

• Microsoft Office

• Cerner

• Business Development

• ICD-10

• Recruiting

• Athenahealth

• eClinicalWorks

• Microsoft Powerpoint

• Employee Orientation

• Patient monitoring

• Utilization management

• Quality Assurance

• Outside Sales

• Supervising Experience

• B2B sales (7 years)

• Salesforce (7 years)

• Smartsheet (2 years)

• Inside sales (2 years)

• Outside sales (7 years)

• Management

• EMR Systems

• Medical Billing

• Negotiation

• Addiction counseling

• Documentation review

• Behavioral health

• Communication skills

• Data management

• Crisis Intervention

• Case Management

• Program Management

• Case management (4 years)

• Group therapy

• Motivational interviewing

• Intake

Certifications and Licenses

CPR Certification

Registered Medical Assistant (RMA)

Certified Pharmaceutical Sales Representative

Present

BLS Certification

Additional Information

Additional assessments and scores: I've taken in the past, results below. Outside Sales — Proficient

ASSESSMENTS

Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient

Reliability — Proficient

November

Tendency to be dependable and come to work. Full results: Proficient Sales Skills: Influence & Negotiation — Highly Proficient August 2021

Using influence and negotiation techniques to engage with and persuade customers. Full results: Highly Proficient

Sales Skills: Influence & Negotiation — Highly Proficient January 2020

Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.

Full results: Highly Proficient

Work Style: Reliability — Proficient

November

Tendency to be dependable and come to work. Full results: Proficient Work Motivation — Highly Proficient

March 2020

Level of motivation and discipline applied toward work Full results: Highly Proficient Customer Focus & Orientation — Highly Proficient

May 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient Medical Terminology — Proficient

April

Understanding and using medical terminology. Full results: Proficient Sales: Influence & Negotiation — Proficient

February

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Active Listening — Highly Proficient

May 2021

Actively listening and appropriately responding in conversations. Full results: Highly Proficient Nursing Aide Skills full results— Highly Proficient May 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient

Inside Sales — Highly Proficient

May 2021

Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient

Call Center Customer Service — Expert

May 2021

Applying customer service skills in a call center setting. Full results: Expert Electronic Medical Records: Best Practices — Highly Proficient May 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Highly Proficient

Electronic Health Records: Best Practices — Highly Proficient May 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Highly Proficient

Outside Sales — Highly Proficient

May 2021

Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient

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