Customer Service Telemetry Technician
Resume:
HARLEY KILCHER
********@*****.***
**** ******** **., *********, ** 92504
OBJECTIVE
I am currently looking for a position in an environment that offers a greater challenge, increased benefits for my family, utilization of my current skills, and the opportunity to help the company advance efficiently and productively.
EDUCATION
Career Networks Institute, Santa Ana, CA
ARMRIT Certification #2196, August 2019
Riverside Community College, Riverside, CA
Associate of Arts Degree, 2004
EMT Certification, August 2007
Firefighter I Academy with Certificates, December 2008
A.S. Degree in Fire Technology, December 2008
Paramedic Certification October 2011
California State University Fullerton, Fullerton, CA
B.S. Degree, Kinesiology, 2007
Mission Career College, Riverside CA
Certified Phlebotomy Technician (CPT 1), CPT 75195, 2015
EXPERIENCE
Siemens 3.0T Magnatom Verio
GE 1.5T Signa Excite HDxt 16x
GE 3.0T Discovery MR750w GEM 23x
Hitachi 0.3T Airis II
Toshiba 1.5T Vantage Elan
CNI College, October 2022-Present
Associate Director of MRI Technology
Provides new employee orientation to the MRI Technology Department
Responsible for training and orienting instructors to teach courses
Complete 30 day and annual performance based evaluations on all MRI Instructors
Develops quality assessment standards for the program, and oversight of regulatory and compliance standards for program development as required by state and accrediting agencies.
Instructs MRI Technology lectures as needed
Prepares interim and annual reports related to the MRI Technology program as required by corporate policy and/or regulatory/accrediting agencies.
Provide coaching and support to the students and helping them in preparation for the ARRT/ARMRIT exams
Attends and participates in all in-services, continuing education, professional development workshops, and seminars as needed
Counsels students facing academic, clinical, or life challenges that are interfering with their ability to be successful students, refers them to appropriate community agencies, and the Dean of Students
Reports daily attendance and academic grades to the registrar
Resides over the two yearly required MRI Technology Advisory Board meetings and is present at the Annual Advisory Board meeting.
Medical Imagery Solutions & Staffing, February 2022-Present
MRI Technologist—1.5T/3.0T GE, Hitachi, Siemens
Working on all different platforms and software at any site that needs coverage
Specialized scans including MRA, MRV, prostate, breast, MSK, orthopedic, contrast, arthrograms, and multi-positional
Screened incoming patients and prepared exam rooms by sanitizing equipment and setting up appropriate coil for each exam
Start IV lines and use the power injector for multiple MRI/MRA scans.
Performed quality assurance procedures on GE, Hitachi, and Siemens systems
Schedule patients for future exams and confirm insurance
Applied exceptional customer service skills to effectively communicate procedures to patients
Outpatient MRI exams
Desert Regional Medical Center, July 2021-March 2022
MRI Technologist— 1.5T GE Signa Excite HDxt 16x
High field research MRI studies
Outpatient MRI exams
Performed quality assurance procedures on Siemens system
Specialized scans including prostate, contrast, arthrograms, multi-positional
Screened incoming patients and prepared exam rooms by sanitizing equipment and setting up appropriate coil for each exam
Schedule patients for future exams
Applied exceptional customer service skills to effectively communicate procedures to patients
Start IV lines and use the power injector for multiple MRI/MRA scans.
SimonMed, November 2019-Present
MRI Technologist—3.0T Siemens Magnatom Verio
High field research MRI studies
Outpatient MRI exams
Performed quality assurance procedures on Siemens system
Specialized scans including prostate, contrast, arthrograms, multi-positional
Screened incoming patients and prepared exam rooms by sanitizing equipment and setting up appropriate coil for each exam
Schedule patients for future exams
Applied exceptional customer service skills to effectively communicate procedures to patients
Start IV lines and use the power injector for multiple MRI/MRA scans.
Radnet, Rancho Cucamonga, November 2019-June 2021
MRI Technologist—3.0T/1.5T GE Signa Excite HDxt 16x
Specialized scans including MRA, MRV, prostate, breast, MSK, orthopedic, contrast, arthrograms, and multi-positional
Screened incoming patients and prepared exam rooms by sanitizing equipment and setting up appropriate coil for each exam
Start IV lines and use the power injector for multiple MRI/MRA scans.
Performed quality assurance procedures on GE system
Schedule patients for future exams and confirm insurance
Applied exceptional customer service skills to effectively communicate procedures to patients
Outpatient MRI exams
San Gabriel Valley Medical Center/Expert MRI, October 2019-December 2019
MRI Technologist—1.5T GE Signa Excite HDxt 16x
High acuity patients
Specialized scans including contrast, arthrograms, multi-positional
Screened incoming patients and prepared exam rooms by sanitizing equipment and setting up appropriate coil for each exam
Performed quality assurance procedures on GE system
Schedule patients for future exams and adjusting doctors schedules
Applied exceptional customer service skills to effectively communicate procedures to patients
Helped claustrophobic patients become comfortable enough to perform MRI examinations
South County Orthopedic Specialists, September 2019-June 2021
MRI Technologist—1.5T Toshiba Vantage Elan
Performed various types of Orthopedic exams including upper and lower extremities, spine, and arthrograms
Screened incoming patients and prepared exam rooms by sanitizing equipment and setting up appropriate coil for each exam
Performed quality assurance procedures on Toshiba system
Schedule patients for future exams and adjusting doctors schedules
Applied exceptional customer service skills to effectively communicate procedures to patients
Helped claustrophobic patients become comfortable enough to perform MRI examinations
Parkview Community Hospital, December 2016-March 2019
Phlebotomist/Telemetry Technician
Phlebotomy lab draws and specimen collection according to physician orders
Obtain, compile, prepare and maintain records for the nursing unit assigned
Observe cardiac rhythm of patients on monitor
Run and post rhythm stripes at designated intervals
Initiate code blues
Interpret rhythms and validate computer readout
Communicate with the nursing staff to Check and verify lead placement on patients
Notify nursing staff of any change in cardiac rhythm
Recognize and respond to unusual or abnormal patient condition
Clean monitors after each patient use
Ensure that equipment is in good working condition
Riverside University Health System-Medical Center, July 2016-June 2017
Telemetry Technician
Print and interpret rhythm strips every four hours and place in patient's chart each shift; alert nursing personnel of rhythm changes or new occurrences
Accountable for alarm limit settings on the monitors
Follow policies for placing telemetry leads on patients; troubleshoot any telemetry problems
Compile new and current charts; enter patient information on chart
Perform clerical duties related to admission and discharge of patients
Answer telephone and intercom, take messages and communicate information to appropriate personnel
Communicate with nursing staff when a monitor is not reading rhythms
Clean and disinfect monitors
Menifee Valley Medical Center, June 2015-August 2016
Emergency Room Technician/Phlebotomist
Phlebotomy lab draws and specimen collection according to physician orders
Wound care and splinting
12 Lead EKGs and cardiac rhythm monitoring
Triage patient care
Unit secretary functions and phone communication
Certified nursing assistant (CNA) functions, patient hygienic procedures
Assist patients to and from vehicles
Adhering to Hospital regulations and mandatory compliance training
MAB Training
Inpatient transport to various departments and diagnostic procedures
Assist with patient lift calls
Healthcare Provider BLS
Respond to all inpatient Code Blue calls and CPR procedures
Symons Ambulance, October 2007-February 2015
Emergency Medical Technician
Perform EMT-basic skills per National Registry and State Protocols
Customer service
Medical and trauma assessments
Monitor cardiac patients on CCT transports utilizing Zoll equipment
Train new EMTs on staff and work as a leader to field crews
Spinal immobilization and Splinting
Maintain a safe and efficient work environment
Employee-patient relations and quality control
Perform vitals and basic patient care
Act as a partner in the continuity of care
Supervised and worked special events such as Raves, concerts, off-road racing
Manhattan Beach Paid-call Firefighter, February 2010-September 2011
Emergency Medical Technician
Protect and preserve life, environment, and property within the city.
Maintained a safe environment
Worked as a team with other professionals
Treated and transported ill and injured patients
Performed functions as appropriate and within scope
Auto Club Speedway Firefighter, October 2009-August 2011
Emergency Medical Technician
Supply fire and rescue protection for the Auto Club Speedway
Performed spinal immobilization and extrication
Fire suppression and evacuation
Performed duties of an EMT
Worked as a team member with professionals with higher medical authority
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