Customer Service Estate Agent

PURVA MOHNOT

**** ***** ***** *****, ******** (412) 265- 4836

Pittsburgh, PA 15024 *********@*****.***

WORK EXPERIENCE

Apr 2015 – Present 4506T/SSA89 Processor Specialist at DataVerify, Inc.

Mar 2014 – Mar 2015 Real Estate Agent at Howard Hanna Services 1090 Freeport Road, Pittsburgh PA 15238

Ph# 412-***-****

2013 – 2014 Dr. Rakesh Kumar MD

1629 Union avenue,Natrona Heights,PA 15065

Ph# 724-***-****

1998 – 1999 Rajasthan Patrika Ltd., Jaipur, India

Marketing Planner

Managed 130 readership surveyors and set targets for them to accomplish

Trained surveyors and summer interns from various business schools

Collected and stored survey information in a database of readers

VOLUNTEER POSITIONS & INTERNSHIP

2001 – 2005 Casual & Voluntary Employment

Organized marketplace booth for Indian handicrafts and jewelry at Chatham College, University of Pittsburgh and The Heinz History center

Conducted online surveys for surveyscout.com and Inbox dollars for client feedback and market research

Assisted retail business clients in customer service and administration.

1997 Dentsu Young & Rubicam Pvt., New Delhi, India

Intern

Analyzed results from national readership survey to rank top -10 publications for advertising

RESEARCH PROJECTS

1998 Hindustan Zinc Ltd., Udaipur, India

Produced overview of organizational structure and studied various functional areas as part of a detailed management study to streamline operations

1999 Hotel Jalmahal Palace, Jaipur, India

Studied training and development of employees and its need in hotel industry

1999 Hexacom India Ltd., Jaipur, India

Surveyed and analyzed consumer awareness of cell phones

EDUCATION

2010 - 2011 Destination Specialist Course from “The Travel Institute”,

Wellesley, Massachusetts, USA

2009 Community College of Allegheny County, Pittsburgh, PA,

Online course entitled Accounting Fundamentals

Certificate.

2006 Goodwill Industries, Pittsburgh, PA

Workforce Solutions Financial Service Training Program.

Alpha-Numeric keyboarding, 10-key, Banking Terminology

Data-entry Certificate.

7,500 keystrokes per hour

1998 India International Institute of Management, Jaipur, India

MBA (marketing)

1996 Mohanlal Sukhadhia University, Udaipur, India

B.commerce – Accounting, Finance, Economics &

Statistics

AWARDS

Won first place in Hoarding, second place in Sell-Outs and third place in Case analysis at state level management fest (1997- 1998)

COMPUTER TRAINING

Certificate, VB.net course, NIIT, Jaipur, India, 2006

Certificate, Computer Applications, IICT, Udaipur, India, 1991

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