Esperanza Dana.
**** * **** *** ****** CO *****
OBJECTIVE I am seeking a Customer Service, Administrative or Receptionist position where I can utilize my bi-lingual and communications skills.
EXPERIENCE
Simple Practice
Scheduling specialist
05-2019 current
35th Ave. Dental office manager 01-2015- 03-2019
Denver Health and Hospital 03-2007- 10-14
Customer care specialist
J&M AUCTION 2004-2006
Receptionist/Secretary Denver, CO.
Assisted with car auctions.
Data entry for all cars
VEHICLES FOR CHARITY 2002-2004 Customer Service Representative Denver, CO.
Take incoming calls from donors wanting to donate their cars.
Data entry for all pertinent information for the donation of car.
Track inventory of vehicles at auctions.
CRYSTAL COURIER IMPORTS 2002-2002
Receptionist/Secretary Denver, CO.
Routed calls
Took orders
Data entry of order
RIGGS ABNEY NEAL TURPEN ORBISON & & LEWIS
Receptionist 2000-2002
Denver, CO.
Tripled division revenues for each sales associate
Assisted attorneys by referring pre-paid clients to them
INTERNAL REVENUE SERVICE 1999-2000
Customer Service Denver, Co.
Retrieved incoming calls regarding questions about income tax refunds. Gave callers information regarding forms and general income tax info. SKILLS
Fluent in Spanish: Read, write and speak.
Relate well with people.
Problem solving.
Certified in Tax Law, IRS
Typing, Filing and Invoicing
Collections