Service Representative Customer

Jaime Sanchez

Customer Service Specialist/Data Entry

Denver, CO 80235

**************@*****.***

+1-720-***-****

Confident, Customer Service Representative, great written and verbal communication skills, over 90 wpm, technical support specialist, reliable,pay great attention to detail,comfortable working at home, very organized and feel confident in my ability to focus in a home environment for working situations. Great computer skills, friendly and outgoing and confident in my ability to work hard and be a great addition to this company. Thank you for your c time, and consideration. Sincerely,

Jaime Sanchez

720-***-****

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

Dish Network - Denver, CO

June 2017 to June 2022

Answered hundreds of inbound customer service calls, updated personal information, billing information for customers accounts. Also set up new accounts, need position with taking inbound tech support calls and troubleshooting errors,and did functional equip or services Education

Some college

High school diploma or GED

Bachelor's degree

Skills

• Typing, inbound customer service, tech support, client confidentiality, go getter, 90 wpm, quick learner, good listener, and confident in ability to be a great addition to the comoany (5 years)

• Communication skills

• Customer service

• CMMS

• Financial services

• Computer Skills (8 years)

• Account Management

• Troubleshooting

• Computer Networking

• Social media writing,posting, (10+ years)

• Help Desk

• Active Directory

• Banking

• Microsoft Windows

• Photography

• Social media marketing

• Social media management

• Medical terminology

• Personal assistant experience

• Alignment

• Manufacturing

• Adobe Acrobat

• Desktop Support

• Operating Systems

• Microsoft Windows Server

• Adobe Photoshop

Certifications and Licenses

Social media

Present

Read and submitt d positive feedback to clients Facebook and social media pages,also worked on YouTube watching videos and like them as well as subscribing to the channel

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