Lance Mitchell
Chicago, IL *****
***************@*******.***
To secure a full-time position as a customer service assistant. Authorized to work in the US for any employer
Work Experience
Courier
Advanced Messenger Service-312-***-**** - Chicago, IL May 2022 to September 2022
As a courier for Advanced Messenger Service, I am responsible for the delivery of time sensitive confidential matters throughout the city of Chicago and surrounding loop. FC Associate 1
Azmazon.com - Chicago, IL
October 2021 to April 2022
As an FC Associate 1, I was responsible for unloading and staging of packages for delivery at Amazon's hub locker, located in Skokie Illinois.
Courier
Chicago Messenger Service - 312-***-****
March 2018 to March 2021
As a courier for Chicago Messenger Service, I was responsible for the delivery of time sensitive confidential matters throughout the city of Chicago and surrounding loop. Armed Security Officer
Seldin Security Services - Chicago, IL
April 2017 to September 2017
60641
Contact:Barry Seldin 773-***-****
Responsibilities:As an armed security officer for Seldin Security Services, I protected the property and assets for the International House of Pancakes located 3760 N. Halsted Ave. I responded to restaurant emergencies, performed patrols, maintained reports and reported to restaurant management. Canine Officer
Action K-9 Security - Chicago, IL
July 2014 to September 2016
60612
Contact:Ernest Scott773-***-****
Responsibilities: As a canine officer for Action K-9 Security, I protected the property and assets of O'Hare International Airport's main garage; by utilizing canine handling, observation, patrol and report writing skills to satisfy the asset protection needs of my company's client. Doorman
Admiral Security - Niles, IL
April 2013 to August 2013
As a doorman for Admiral Security, I protected the property and assets for Printers Row Lofts, located 732 S. Financial Pl. I maintained logs/reports, assisted unit owners/renters with emergencies and reported to board/committee members.
security officer
Seal-Tight Protective Services - Elk Grove Village, IL November 2011 to January 2012
As a security office for Seal-Tight Protective Services, I oversaw building access for Hampton Inn & Suites, located 33 W. Illinois St. I maintained logs/reports, assisted hotel guests, conducted patrols, responded to hotel emergencies and reported to hotel management. security officer
World Security Bureau - Chicago, IL
November 2010 to November 2011
As a security for World Security Bureau, I protected the property and assets for the Dearborn Homes, located 2960 S. Federal. I utilized my observation skills, maintained logs/reports, conducted patrols, responded to tenant emergencies and reported to property management. security officer
United Security - Chicago, IL
September 2010 to October 2010
As a security officer for United Security, I protected the property and assets of Thorek Memorial Hospital, located 850 Irving Park Rd. I maintained logs/reports, conducted patrols/escorts and utilized my observation skills to protect the property and assets of my company's client. Admissions Support Agent
StudentScout - Chicago, IL
August 2009 to October 2009
60642
Contact:312-***-****
Responsibilities: As an admissions support agent for Student Scout, I qualified prospective students for their enrollment into the Art Institute and their 40 locations. call center agent
TeleSight, inc - Chicago, IL
June 2007 to January 2008
As a call center agent for Tele Sight, inc, I interviewed customers of fortune 1000 companies. I gathered customer feedback and submitted it to my company's clients to improve the quality of services they provided to their customers.
security officer
Initial Security/Allied Barton - Chicago, IL
April 2004 to May 2007
As a security officer for Initial Security, I protected the property and assets for Nabisco Bakery, located 7300 S. Kedzie Ave. I maintained logs/reports, conducted patrols, responded to Bakery emergencies and reported to plant management.
Education
Associate of Applied Science degree in Medical Billing Taylor Business Institute - Chicago, IL
August 2004 to November 2005
High school diploma in General Education
Christian Fenger Academy - Chicago, IL
September 1991 to June 1994
Certifications and Licenses
Basic-Custodial Technician
October 2020 to October 2022
I received my Cleaning Management Institute/CMI-basic-custodial technician certification on October 21, 2020. The course curriculum covered the basic procedures of custodial/housekeeping operations as well as customer service, advanced cleaning of above-floor surfaces, advanced cleaning of hard floor surfaces, advanced cleaning of carpeted floor surfaces and restrooms. Advanced Custodial Technician Certification
March 2021 to March 2023
I received my Cleaning management Institute/CMI- Advanced Custodial Technician certification on March 20, 2021. The course curriculum covered advanced procedures in custodial/housekeeping operations as well as advanced cleaning of above-floor surfaces, advanced cleaning of hard floor surfaces and advanced cleaning of carpeted floor surfaces. Hard Floor Care Certification
August 2021 to August 2023
I received my Cleaning Management Institute/CMI-Hard Floor Care Certification on August 24, 2021. The course curriculum covered the basic and advanced procedures of hard floor care, proper understanding and use of equipment, materials, supplies and benchmarked proven hard floor care cleaning methodology.
Carpet Care Certificaton
August 2021 to August 2023
I received my Cleaning Management Institute/CMI-Carpet Care Certification on August 25, 2021. The course curriculum covered the basic and advanced procedures of carpeted floor surfaces as well as the proper understanding and use of equipment, materials, supplies and benchmarked industry proven carpet care cleaning methodology.
Certified Custodial Supervisor
July 2021 to July 2023
I received my Cleaning Management Institute/CMI-Supervisor and Custodial Maintenance Certification on July 7, 2021. The course curriculum covered the basic and advanced procedures in supervision and management for custodial maintenance.