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Eliane Oliveira

B u s i n e s s A n a l y s t P r o d u c t O w n e r

Experience

Identify and analyze customer and market needs regarding wealth and investment management products.

Work together with international Product Owners to define and prioritize product requirements.

Analyze financial and market data to inform product development decisions. Develop product requirement documentation and specifications to ensure a clear understanding of product requirements by developers. Collaborate with the development team to ensure product functionality is delivered as expected.

Perform product testing to ensure product quality and functionality before launch. Regularly communicate with stakeholders, including the development team, customers, and company leadership, to keep everyone informed about product progress.

Identify opportunities for product improvement and implement enhancements to keep the product relevant and competitive.

Domain: Wealth and Investment Management Market

During my experience in global wealth and investment management projects, I have gained skills in communicating with international Product Owners, collaborating with cross-functional teams, and ensuring regulatory compliance in the financial market, and maintaining strong interpersonal relationships to achieve project goals. Identify customer needs and desires: I needed to stay in constant contact with customers to understand their needs and desires.

Prioritize product backlog: the backlog was a list of features and improvements that needed to be implemented in the product.

Collaborate with development team: I needed to work closely with the development team to ensure that product features were being delivered according to expectations. Communicate product progress: I needed to regularly communicate with stakeholders, including the development team, customers, and company leadership. Identify opportunities for product improvement: I needed to constantly seek ways to improve the product, identifying areas of opportunity and innovating to keep the product relevant and competitive.

Domain: Card Market (Acquiring)

Working on international and multicultural projects has allowed me to develop skills for adapting to different cultures and international laws. In addition, I have learned to adapt to different international laws and regulations.

Business Analyst

Product Owner

nov de 2022 - mar de 2023

out de 2021 - out de 2022

J. Safra Sarasin · Terceirizado

PagoNxt (a Santander company) · Terceirizado

adw2en@r.postjobfree.com

Brazil - Criciuma, SC.

+55-48-9-913*-****

linkedin.com/in/iamnane

About me

As a qualified and experienced business

analyst with over ten years of experience

in software development in Brazil,

Argentina, and Switzerland, I have gained

a leadership profile in delivering

successful projects and products.

My focus on efficiency in management

and processes has led me to become an

expert in consulting, utilizing various

techniques to facilitate technological

innovations.

I have worked with multidisciplinary

teams in the role of Product Owner and

Functional Analyst, where I maintained

transparency about the product backlog

and created clear stories aligned with

functional detailing/refinement,

facilitating the understanding of all

involved while listing the priorities and

dependencies of the project under

development.

Eliane Oliveira

B u s i n e s s A n a l y s t P r o d u c t O w n e r Experience

Negotiation skills: to effectively negotiate with clients and stakeholders in consulting projects.

Analytical skills: to analyze data and identify trends to help clients make informed decisions.

Problem-solving: to deal with the challenges that arise in consulting projects and quickly resolve issues.

Adaptability: to adapt to different situations and changes in projects and client needs. Strategic vision: to define the product vision, its objectives, and direct the development team in the right direction, with clarity on the company's business goals. Knowledge of Agile methodologies: to be familiar with agile software development methodologies, as a senior consultant at Avanade.

Domain: Technology Consulting and IT Services

In summary, as a product consultant at Avanade, I have acquired comprehensive skills that include effective communication, leadership, analytical skills, technical knowledge, strategic thinking, and adaptability to change. It is essential to focus on the customer, understanding their needs and desires to provide solutions that add value to the business and increase customer satisfaction.

Business Analyst

out de 2021 - mar de 2023

Avanade

Review metrics for digital marketing campaigns and financial services such as conversion rates, cost per acquisition, and revenue generated; Work with development and design teams to create and improve banking apps and investment platforms;

Attend meetings to align strategies and objectives; Conduct market research and competitive analysis to identify trends and opportunities;

Manage the product backlog, prioritizing resources and features for development; Work with the sales team to align products with customer and prospect needs; Identify upsell and cross-sell opportunities to increase revenue and customer retention;

Manage new product projects and digital marketing campaigns; Provide customer support to resolve issues and ensure customer satisfaction; Knowledge of digital marketing techniques such as SEO, SEM, inbound marketing, email marketing, among others.

Domain: Financial Services / Digital Marketing:

As a product manager, I defined the product vision and strategy and coordinated the development, launch, and analysis of results, enhancing skills in leadership, project management, and data analysis. Additionally, I learned to listen and understand customer needs, using this information to create products that add value and satisfaction to users. Product Manager

dez de 2019 - set de 2021

FebaCapital

Education

Graduate school - ESUCRI

Undergraduate degree - FASC

Certificate Software Engineering

Certificate Business Administration

2018

2011

IREB - CPRE-FL

Microsoft - DP-900

Certification

Courses

Educational institution Coblue

KPI

2023

Educational institution SATC

Java e orientação a objetos & Java web

2017

Educational institution Anelox

Engenharia de requisitos

2016

Educational institution Coblue

OKR

2023

Educational institution PM3

Product Management

2022

Inglês - Intermediário

Espanhol - Iniciante

Português - Nativo

Idiomas

Eliane Oliveira

B u s i n e s s A n a l y s t P r o d u c t O w n e r Experience

Managed the product lifecycle for various payroll software solutions, from concept to market launch.

Conducted market research and analysis to find creative solutions to real business impact problems.

Conducted functional and non-functional requirements gathering, usability, and business rule organization, backlog organization, and roadmap creation responsible for creating sprints with cross-functional teams.

Identified changes in the project scope and modified the work schedule accordingly. Developed test cases, integration tests, unit tests, and user acceptance tests to ensure the quality of the final product.

Collaborated with developers, architects, and designers to ensure that customer requirements are implemented correctly.

Created project documentation, including technical specifications, user manuals, and project status reports.

Participated in code review meetings and brainstorming sessions with the team to identify improvement opportunities.

Trained end-users on the use of new systems or implemented processes. Domain: Payroll / Public Accounting.

As a Business Analyst and Product Owner, I have performed several important tasks in my career, in high-complexity Development projects, from discovery, migration, or system integration to its implementation for the end-user. Among the most important activities performed are:

In summary, my experience as a Business Analyst and Product Owner has allowed me to develop skills in project leadership, team management, business analysis, and product management.

Business Analyst

jul de 2012 - abr de 2019

Betha Sistemas

Soft Skills

Hard Skills

Technical Skills

Leadership

Creativity

Empathy

Communication

Adaptability

Collaboration

Product management

Business requirements

Data analysis

Agile methodologies

Process modeling

Business acumen

Trello

Asana

Jira Google Analytics

Figma

Confluence

Azure DevOps

Bizagi (BPMN)

Problem-solving

Critical thinking

Results-driven

Technical knowledge of

software development

Contact this candidate