Maria Cosentino
* ********* ***** ****: 416-***-****
Brampton, Ontario
L6P 3A5
WORK EXPERIENCE
SOFINA FOODS INC. 2010 - 2016
Office Administrator
Answer inquiries regarding company products and divisions, handle complaints and resolve difficulties in an efficient and orderly manner.
Assist Human Resources and Health & safety with data entry, type memos, correspondence, reports, etc.
Prepare boardrooms for meetings and arrange catering and clean up after meetings.
Manage office area with office supplies, coffee, company letterhead, envelopes, etc.
Assist accounts receivable with daily cheque preparation for daily bank deposit.
Assist accounts payable with approval of invoices.
Point of contact for all tradesmen.
TRANSCONTINENTAL PRINTING 2008 – 2010
Office Administrator
* Answer calls on Meridian phone system and greet visitors.
* General administrative duties.
* Key timesheets for Costing
* Open mail and stamp cheques
Answer inquiries regarding company products and divisions, handle complaints and resolve difficulties in an efficient and orderly manner.
Data entry, type memos, correspondence, reports, etc. and assist with trade shows.
WEIR CANADA INC. 1995 – 2008
Receptionist / Administrator
* Answer up to 1000 calls per day on Meridian phone system and greet visitors.
Responsible for handling telecommunication invoices, equipment and liaison with Bell Canada and Sprint Canada for Bell lines, calling cards, long distance usage, etc.
* Sort and distribute incoming/outgoing mail and prepare daily courier shipments.
Answer inquiries regarding company products and divisions, handle complaints and resolve difficulties in an efficient and orderly manner.
Data entry, type memos, correspondence, reports, etc. and assist with trade shows.
MIZUNO CANADA LTD. 1994 – 1995
Receptionist / Administrative Assistant
* Management of the daily administrative work flow to ensure that correspondence from various departments are prepared and delivered on a timely basis.
* Preparation of correspondence and documentation utilizing Microsoft Word, Excel and other computer software.
* Daily maintenance and organization of the company’s filing systems and ensure that all company invoices and statements are prepared and mailed on a timely basis.
* Handle all in-coming calls and inquiries on a busy switchboard (when required).
GLAXOSMITHKLINE 1990 - 1994
Receptionist / Clerical
* Provide clerical support to various company departments including accounts receivables / payables, credit, corporate affairs, quality control, marketing and mail distribution.
* Reception / switchboard duties.
* Data entry responsibilities.
* Provide support for promotional and special events as required.
WARDAIR CANADA 1986 - 1990
Reservations Sales Agent
* Represent Wardair services to current and prospective clientele.
* Assisted reservations supervisors with probationary employees in regards to the performance management system and other duties as required.
* Assisted customer services in a variety of duties including handling of customer complaints, over-booking, cancelled flights and main ticketing arrangements.
* Preparing and arranging the training sessions for the reservations department.
* Temporary assignments in credit and collections when required.
EDUCATION
Travel & Tourism Humber College of Applied Arts & Technology
* Diploma in Travel & Tourism
Business North Park Secondary School
* 4 year Secondary School Business Diploma
OTHER POINTS OF INTEREST
* Excellent communication, organizational and interpersonal skills.
* Exceptional planning and implementation skills.
* Results oriented.
* Conscientious and detail oriented.