Data Entry Intake Specialist

************@*******.***

720-***-****

Westminster, CO

Skills

• Administrative and Clerical

Skills

• Medical Terminology

• Professional Phone

Etiquette

• Microsoft Windows/Office/

Excel

• Proficient in EHR, NextGen,

EMR & CBMS

• Knowledge of government

assistance programs

• Knowledge of Federal

benefits

• Case Management

• Strong Verbal & Written

Communication

Education/Certifications

High School Diploma

Jefferson High School

Edgewater, CO

05/1980

CPR/AED/First Aid Certified

Current

State of Colorado Public

Notary Certification

Current

Professional Experience

Intake Specialist

TRU Community Care

Lafayette, CO

09/2019 - Current

• Manage all incoming referrals

• Screen clients for Medicaid LTC

• Scheduled enrollment appointments

• Provided referrals to community resources

• Assisted clients with applying for SNAP and OAP

• Assisted clients with applying for Medicare and Social Security

• Verified Medicaid eligibility through CO state portal

• Assisted clients with Medicaid and SNAP recertification

• Submitted referrals to SEP

• Maintain clients Medicaid and Medicare eligibility for PACE Innovage

Medicaid Specialist

Thornton, CO

8/2018 - 07/2019

• Answer incoming call

• Review Medicaid LTC applications and submitted verifications

• Followed Medicaid regulations while processing applications

• Complete income trusts and submit to HCPF trust department

• Assist clients with spend down process

• Manage client files

• Provide Medicaid education to clients

Debra Masters

Colorado Access

Customer Service

Thornton, CO

06/2017 - 06/2018

• Answering incoming calls from member, providers, and potential members

• Research, resolve and document inquires, concerns, and issues

• Provide resources, and guidance on procedures and policies

• Educate clients on benefits

• Assist clients with appeals process

• Follow HCPF policies and procedures

Jefferson County Human Services

Program Specialist

Arbada, CO

01/2011 - 03/2017

• Review applications for public assistance

• Utilize State and County database systems for data entry and processing

• Conduct face to face interviews with clients

• Educated clients on program requirements and eligbility

• Follow HCPF policies and regulations when determining eligibility

• Communicate with clients regarding case status

• Work with fraud department to recoup funds

• Maintain client cases with 100% accuracy

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