TOM NGUYEN

**** ******* **. **., ***** Rapids, Michigan 49508. Cell phone: 616-***-****

Email: adw29d@r.postjobfree.com

Personal Profile

I’m a diligent, focused, and experienced worker who believes in hard work, education, growth, and success. With an outstanding work ethic, excellent education, and attention to detail, I’m confident I can contribute exemplary work and be a reliable asset for your company. Qualifications

University of Michigan, Architecture, Bachelors, 1995 Grand Rapids Community College, Science and Technology, summer 2022, fall & winter '23 Dean's Lists

Military: U.S. Navy Desert Storm Operation from 1991-93 Naval Reserve member, 1993-1999

U.S. Citizen

Work Experience

Community Medical Interpreter

Voices for Health (09/2009 – present); Associated Language Consultants (05/2015 – present): Responsible for facilitating language and cultural differences for physicians in the ER, laboratories, clinics, and hospitals. Services cover 12 reputable hospitals and 32 related and other healthcare facilities in the greater Grand Rapids and Wyoming areas, plus Bronson Hospital Group in Kalamazoo and Sparrow Hospital in Lansing, Michigan. All services are provided through telephone, video, and in-person.

Store Manager

Modern Nail Spas, and Lake Michigan Family Alterations 07/1997-08/2009:

In charge of business operations, employee recruiting, training, and managing, and customer service. Build and maintain clientele. Set and maintain excellent business and service standards. Provide outstanding facilities to warrant state compliance Automobile Sales Specialist

Courtesy Imports of Southern California; Go Dealer Group, Kentwood, Michigan 07/1993 - 07/1997:

In charge of new and pre-owned Mitsubishi, Hyundai, Chevrolet, Ford, Toyota, Honda, Nissan, and Audi car sales. Build and maintain clientele. Set and maintain excellent service standards. Provide excellent sales-floor appearance with automobile sales and delivery Other Skills

Ability to prioritize and analyze results. Math and statistics, PowerPoint, CAD, Pro-Engineers, and some Catia. Microsoft Office, Outlook, and Excel – with an excellent work ethic – office, sales, and people skills – clear and effective communication. Able to support human resources and operations. Able to positively support change, and value loyalty, trust, character, and teamwork Achievements and Honors

Employee of the Year, 2012

University of Michigan’s Oxford Performance and Achievement Award U.S. Naval Desert Storm Serviceman Certificate

Personal Values

Selfless, professional, enthusiastic, humble, respectful, intelligent, and diligent; with U.S. citizenship; and with a focus on customer satisfaction and service excellence References

will be available upon request.