Construction Manager Customer Service

Professional Summary

Well qualified leader with proven success in

improving operations with and solving problems.

Highly proficient in building lasting relationships with key decision makers, customers and team

member to further company goals . Ready to

leverage training and experience to take on any

new challenges.

Department Manager - 01/2000 to 05/2012

Lowes Home Improvement - Marble Falls Tx

Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction. Launched quality assurance practices for each phase of development.

Maintaining positive customer relations by addressing problems head-on and implementing successful

corrective actions.

Controlled resources and assets for department

activities to comply with company standards and

government regulations.

STEVEN RONALD

LITTLE

Construction Manager

Andress High School

Graduated: 1972

Odessa College

1986-1989

Licenses & certification

Fire Fighter/EMT/ Paramedic/Fire

Marshal/Fire Investigator

EDUCATIONAL BACKGROUND

4718 Branching Bay

San Antonio Tx 78259

512-755-562

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PROFESSIONAL EXPERIENCE

Multi-Unit Operations Manager 10/2022 to 03/2023

Energy Efficient Consultants - San Antonio Tx.

Manager of operations and facilities of the projects, construction, lighting and landscaping. Supply and selection of the highest quality materials for customers ensuring a better guarantee in material and

workmanship.

Assisted in organizing and overseeing assignments to drive operational excellence.

Set aggressive targets for employees to drive company success and strengthen motivation.

Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Controlled resources and assets for department

activities to comply with industry standards and

government regulations.

Property Management 10/2016 to 10/2022

Westway Custom Builders - Horseshoe Bay Tx

Operations supervisor, Execution of carpentry, pipe fitting, concrete work, machinery and equipment

operator.

Business Owner - 03/2013 to 10/20

Self Employed - Granite Shoals Tx

Remodels, install flooring, doors, windows, cabinets, counter tops, ceiling fans, build fences, storage

buildings, retaining walls and all types of concrete ad masonry work.

PROFESIONAL EXPERIENCE

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