Rebecca A. Russell
*******************@*****.***
Atlanta, Georgia * Cellular: 1-404-***-****
Looking to leverage my knowledge and experience into a role as an Administrative Support position. Qualifications Profile
Administration: Organized, excellent time management skills and a keen ability to prioritize tasks. Proven track record of accurately completing correspondence and timely reports. Experience with office equipment; photocopying, faxing, and proper telephone etiquette. Adept at developing and maintaining detailed office and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Customer Service: An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and promote customer loyalty. Keen ability to listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.
Technical Skills: Tech savvy with proficiency in Windows and Microsoft Office.
Additional Strengths: Excellent team collaboration; excel at interfacing with customers and all levels of management. Articulate with outstanding interpersonal and communication strengths. Experience Highlights
Legal Assistant U.S. Attorney’s Office-Christiansted, US Virgin Islands, 01/1997 – 05/2011 Key role in successfully providing overall support to staff members including Attorneys, Administrative officers and served as the Victim Witness Coordinator back up.
• Served as an alternate time and attendance clerk and maintained 100% accuracy recording data information.
• Received high performance ratings from employer for exceptional work.
• Used office automation equipment to produce documents, general correspondence and pleadings.
• Prepared travel authorization and travel vouchers for branch employees; followed through and ensured payment/draft process.
• Submitted docketing information timely and updated as required by the Department’s tracking system.
• Assisted in setting up computers and resolving computer problems through effective troubleshooting.
• Served as the District’s Victim Witness Coordinator alternate by providing a variety of legal services for victim and witnesses of crimes.
Administrative Assistant
U.S. Attorney’s Office-St. Thomas, US Virgin Islands, 09/1991 – 12/1996
• Served as a System Manager alternative for the office.
• Furnished information to a wide variety of vendors. Prepared and sent documents to vendors to ensure payment.
• Installed computer software programs.
• Maintained accounting records.
• Served as the time and attendance clerk for the District of the Virgin Islands.
• Served as the travel Clerk for the District of the Virgin Islands; prepared requests, authorizations and issued drafts for payments.
• Prepared booklets, flyers, and brochures using available software. • Obligated funds for invoice payments and travel payments. - Replaced nightly back-up systems tape. 2
STAFFING ASSISTANT
Federal Bureau of Investigation - New York, NY June 1988 to October 1991
• Responsible for compiling the Vacancy Announcements throughout the FBI-New York Office for support personnel.
• Responsible for the promotion for all Special Agent personnel assigned to the New York Office.
• Responsible for the justification for promotions for all support personnel for the New York Office with the approval of the FBI Washington's Headquarters.
• Served as Lead Clerk for the Personnel Files Unit; supervised three (3) support employees.
• Responsible for the recapitulation for the New York Office on a weekly basis for distribution.
• Provided verification letters for outsides entities for both Agent and Support personnel for the New York Office. Various letters of acknowledgments for performance. Various certificates of acknowledgments for outstanding performance. Various on the spot awards for outstanding performance. Accounting Major. Accounting Certification
Special Needs Life Skills Quality Coach
Volunteer Services
THE ETHIOPIAN WORLD FEDERATION, INCORPORATION (TEWF, INC.) International Executive Council (IEC) New York-Remote 2016-2022 Elected as:
• Elected Member/Director
• Executive Secretary
• Second Vice President
Provided Administration Functions mainly the composition of volunteer support vacancies announcements, policies and procedures and outgoing correspondence for the organization.