Admitting Clerk Registration

SUSAN K MARX

**** ** *** ** ****** IA *****

641-***-**** (Cell)

******@*******.***

Professional Experience

Skills: Appointment scheduling, telephone skills, Cash handling, customer service, insurance knowledge, medical terminology, retail sales, typing, telephone skills, medical transcription, computer skills including: internet, email, Windows, Outlook, and experience with CPSI and Meditech computer systems. CAPITAL ORTHOPAEDICS & SPORTS MEDICINE Aug 2022 to Present Check patients in for appointments, schedule appointments, update demographic and insurance information, check insurance eligibility, answer switchboard and transfer calls, collect payments, scan, assist medical staff. PELLA REGIONAL HEALTH CENTER Jan 2022 to July 2022 Rehab Admitting Clerk

Schedule appointments, register patients, update demographic and insurance information, scanning, faxing records, answering phone.

PELLA COMMUNITY SCHOOLS

Substitute Van Driver – Drove school van for special needs students on an as needed basis. PELLA REGIONAL HEALTH CENTER, PELLA IA August 2021 to May 2022 Patient Registrar

Register patients for outpatient testing, updating demographic and insurance information. Scheduling patients for appointments, answering the phone, and collecting payments. PELLA REGIONAL HEALTH CENTER, PELLA IA April 2017 to May 2021 Medical Imaging Scheduler

Answer multi-line phone system, schedule appointments, print and fax medical records to outside facilities, push medical records electronically to outside facilities, check patients in, and explain patient preparation for tests that are scheduled when appropriate.

CROSSROADS BEHAVIORAL HEALTH, CRESTON IA June 2015 to April 2016 Receptionist/Support Staff

Answer busy phone lines, schedule appointments, check clients in, collect payments, reminder phone calls, customer service, filing, scanning, and faxing client records, verifying and updating client demographic and insurance information, and assisting therapists.

GREATER REGIONAL MEDICAL CENTER CRESTON, IA Aug 2006 to June 2015 Switchboard/Registration Clerk Dec. 2010 to June 2015 Answered multi-line phone system.

Registered patients for outpatient, emergency services and inpatient admission. Data entry of demographic and insurance information into patient accounts. Received payments on patient accounts.

Familiar with CPSI computer system.

Appointment scheduling.

Education and Professional Development

High School Diploma 1976 Lenox Community High School 1976-1978 Faith Baptist Bible College, Ankeny, IA Online courses in medical terminology, medical billing and coding, and medical transcription. NCRC certificate.

Certifications

Medical Billing and Coding certification, Gatlin University, 2010. Medical Transcription Diploma, Career Step, May 2012.

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