Service Representative Desk Clerk

Location:

Salary:

Posted:

May 12, 2023

Maria Ramirez

Houston, 7x 77084

************@*****.***

OBJECTIVE To demonstrate the abilty and desire to show my proficient knowledge, skils, strengths

and abilities in order to become @ powerful asset in administrative suppor

EDUCATION

Business Administration, 2012-present

Everest University, Housion, Texas

EXPERIENCE

Studio 6 July 2015- Present

Front Desk clerk/ Night Attendant

Manage all incoming calls. An average around 50 incoming calls on switchboard

‘Service new reservations as well as current reservations

‘Customer Service representative for maintenance issues and for customer inquiries

Public Relations Lead: Schedule appointments with potential customers. Marketing calls -30 calls per month

Bilingual transiator

Curie! Cleaning ‘September 2012- June 2015

Marketing Representative

Make daily marketing calls, scheduling appointments with potential customers

‘Compile feedback from current customers to understand where we can service them better

‘Analyze customer needs and offer services accordingly

Hold weekly meetings assessing business growth

Main contact forall administrative needs

Barben Fr

HR Assistant

‘Assisted Recruiter in the pre-employment process which included Criminal History Check, Physica/TB Test,

Drug Test, Scheduling for Fingerprints and also Previous Employment Check

Created a spreadsheet to follow-up on pending new hires

Assisted during the 3 days of Orientation for new hires

Translated when necessary for new hires, volunteers, and current employees

Assisted HR Director by organizing his office, creating a new filing system for his documents, and

Scheduling his meetings/events

+ Inccharge of creating new personnel files and keeping fling system organized

Company Nov 2000-April 2012

SKILLS Microsoft Excel, Word, PowerPoint, Outlook,

CRM 2011, Infor ERP SyteLine, and Visto 2010

Bilingual: Spanish