PAMELA D. JORDAN
**********@*****.*** 601-***-**** Soso, MS 39480
Empathetic Care Worker providing exemplary service to individuals in residential care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions.
• Patient Care
• Progress Documentation
• Medication Administration
• Community Integration
• Compassionate Communication
• Dependable and Responsible
• Client Transportation
• Activities of Daily Living Assistance
Feb 2017 - Current
Private Caregiver
Loving Care Assisted Living -
Laurel, MS
Maintained clean, safe and well-organized patient
environment.
•
Assisted clients with daily living needs to maintain self- esteem and general wellness.
•
Documented vitals, behaviors and medications in
client medical records.
•
• Administered medication as directed by physician. Transported individuals to events and activities,
medical appointments and shopping trips.
•
May 2016 - May 2017
Server
Applebee's - Laurel, MS.
• Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.
•
Explained menu items and suggested appropriate
options for food allergy concerns.
•
Bussed and reset tables to keep dining room and work areas clean.
•
Jan 2008 - Jan 2015
Shift Leader
McAllister's Deli - Laurel, MS
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
•
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Maintained clean and well-organized production
areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
•
Delivered superior training and leadership to
employees to boost performance and help team
members achieve performance targets.
•
Created successful work schedules for each team
member to maintain deadlines and fully staff shifts.
•
No Degree: Computer Programming
Jones College Ellisville, MS
2004
Certificate of Completion: Dental Assisting
Pinebelt Education Center Laurel, MS
EDUCATION