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Qa Analyst Sales Associate

Location:
Wesley Chapel, FL
Salary:
135000
Posted:
May 12, 2023

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Resume:

Swetha Thathari

Sr QA -Lead

Contact: 737-***-****

Email: adw23d@r.postjobfree.com

Summary of Qualifications:

Overall 13+ years of IT experience as a QA Engineer/Lead and Business Analyst.7+ years as a Test Lead in manual, web services and automation testing with SOAPUI.

Excellent understanding of Software Testing Life Cycle and Software Development Life Cycle.

Experience in preparing test plans, estimates, scripting, designing and executing the relevant scenarios, monitoring the tests, analysing the results, identifying bottlenecks and testing phases of different projects.

Expertise in working in all cycles of software testing which includes manual, automation, smoke, regression, performance and integration.

Expertise in requirement gathering, design, planning, execution and estimation and execution of test efforts for complex system.

Also performed Mainframes Testing manual and Automation with Cucumber and Selenium.

Worked on with different testing methodologies like Waterfall model, Agile and Scrum.

Experience in automation using Junit,TestNG and Cucumber frameworks with Selenium Web Driver and SOAP UI and SOAP scope for Web services testing.

Bug tracking tools (Bugzilla, Jira and TRAC), fixing bugs in coordination with development team.

Expertise in writing SQL queries to perform database testing.

Worked with TOAD for database testing.

Experience in ETL methodology for supporting Data Extraction, Transformations and Loading process in a corporate-wide-ETL solution using Informatica 9.0.1/8.6/8.1/7.x/6.x

Has experience in Performance testing using J-meter and Blaze meter

Excellent knowledge in Oracle and SQL server.

Have enough hands on QTP and HP-Quality Center.

Experienced at working with clients, gathering requirements and preparing requirement specification documents.

Good at working in Offshore/Onsite model.

Experience in writing Use Case document, Supplementary Specification Document.

Good inter-personal skills and accustomed to work efficiently in a team with hectic schedules.

Expertise as a Business Analyst and writing user stories using JIRA

Technical Skills:

Test Management Tools: HP/Mercury Quality Center11.0, HPALM, Test Link

Testing Tools: Selenium, JMeter, SOAP UI and SOAP Scope

Defect Tracking Tools: HP Mercury Quality Center, JIRA, TRAC, Bug zilla

Project Management Tools: CVS, SVN, Jira, GIT Lab

Database Tools: Oracle 8I/9I/10G, SQL Server 2000, SQL Developer, TOAD

OS/ Servers: IOS, Windows, LINUX, WebLogic, WebSphere, Tomcat

IBM Tools: RFT and RPT

Languages/Scripting: Java, SQL, PL/SQL, XML, HTML, JavaScript, VB script and UNIX

Frame Work: Cucumber and JUNIT

Education & Certifications:

B.Tech, Computer Science Jawaharlal Nehru Technological University(JNTU),India 2006.

Certified in Foundation Level Software Test Engineer from International Software Testing Qualifications Board (ISTQB).

Professional Experience:

JPMorgan Chase, Tampa, FL Jul’ 2021- Till Date

Senior Software Engineer-QA Lead

Chase- Project:

Responsibilities:

Prepared Test plan test strategies for different modules.

Automating functionality using Selenium WebDriver with Cucumber framework.

Done manual testing with ADA tools.

Developed functional test cases and automation scripts from functional specification/usecase documents.

Used JIRA for bug tracking and reporting and done the regular follow-ups with development team to verify and update bug status.

Developed automated test scripts for UI screens using Selenium and Cucumber framework by implementing the TDD framework.

Also done functional, system, smoke and Integration testing.

Involved in Project Demo's as part of every sprint in Agile methodology.

Performed Performance testing using J-meter

JPMorgan Chase, Wilmington, DE Jul’ 2018- Jul’2021

Senior Software Engineer-QA Lead

Chase- Project:

Responsibilities:

Prepared Test plan test strategies for different modules.

Automating functionality using Selenium WebDriver with Cucumber framework.

Creating end to end scenarios as UAT tester as well.

Conducted Web services testing using SoapUI and automated the REST APIs services using selenium with genie framework.

Developed functional test cases and automation scripts from functional specification/usecase documents.

Used HP ALM for bug tracking and reporting and done the regular follow-ups with development team to verify and update bug status.

Also done mainframes testing manually and written automated test scripts for mainframes screen using Selenium and Cucumber framework by implementing the BDD framework.

Also done functional, system, smoke and Integration testing.

Involved in Project Demo's as part of every sprint in Agile methodology.

Also did Database testing in Cassandra by writing the sql scripts.

Performed Performance testing using J-meter and Blaze-meter

Worked as a Business Analyst as working with stakeholder, Business/Product teams and AD team in requirement gathering and writing stories using JIRA.

Involved in collaboration calls with stakeholders and Product teams in analyzing the usecases.

Environment: GIT Lab, Java, HP ALM, Oracle10g, Jira, SVN, Selenium, Cucumber, SoapUI, Mainframes, Cassandra db

TEK Systems, Wilmington, DE Jan’ 2018- Jul' 2018

Senior QA

Chase- Project:

Responsibilities:

Prepared Test plan test strategies for different modules.

Automating functionality using Selenium WebDriver with Cucumber framework.

Conducted Web services testing using SoapUI.

Developed functional test cases and automation scripts from functional specification/usecase documents.

Used HP ALM for bug tracking and reporting and done the regular follow-ups with development team to verify and update bug status.

Also done mainframes testing manually and written automated test scripts for mainframes screen using Selenium and Cucumber framework by implementing the BDD framework.

Also done functional, system, smoke and Integration testing.

Involved in Project Demo's as part of every sprint in Agile methodology.

Also did Database testing in Cassandra by writing the cql scripts.

Environment: GIT Lab, Java, HP ALM, Oracle10g, Jira, SVN, Selenium, Cucumber, SoapUI,Mainframes,Cassandra db.

Infosys, Plano,TX Sep’ 2017 – Jan 2018

Senior TestAnalyst/Lead

Charles Schwab

Description: The Charles Schwab Corporation is a bank and brokerage firm, based in San Francisco, California. It was founded in 1971 by Charles R. Schwab. It is on the list of largest banks in the United States and is one of the largest brokerage firms in the United States. The company provides services for individuals and institutions that are investing online. The company offers an electronic trading platform for the purchase and sale of financial securities including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments. It also provides margin lending, and cash management services

Responsibilities:

Prepared Test plan,test strategies for different modules.

Automating functionality using Selenium WebDriver with TestNG and Cucumber framework.

Succesfully delivered the project deliverables for sprints with a team of 3 members.

Developed functional test cases and automation scripts from functional specification/usecase documents.

Written end to end testing scenarios for different modules using Cucumber and Selenium WebDriver

Used JIRA for bug tracking and reporting and done the regular follow-ups with development team to verify and update bug status.

Environment: GIT Bash, Java, DB2, Jira, BitBucket,Bamboo, Selenium, Cucumber, IntelliJ,ParaSoft.

La Quinta, Irving, TX Apr’ 2017- Aug’2017

Senior QA Analyst

Responsibilities:

Prepared Test plan test strategies for different modules.

Automating functionality using Selenium WebDriver with TestNG framework.

Conducted Web services testing using SoapUI.

Developed functional test cases and automation scripts from functional specification/usecase documents.

Used HP ALM for bug tracking and reporting and done the regular follow-ups with development team to verify and update bug status.

Environment: GIT Lab, Java, HP ALM, Oracle10g, Jira, SVN, Selenium, Cucumber, JMeter, SoapUI.

Equinix, Redwood City, CA Aug’ 2015 – Jun’ 2016

Senior QA Engineer

Description: Equinix enables the interconnected enterprise to directly connect its employees, partners and customers to what they need, in the right context, using the devices, channels and services they prefer wherever they may be. The result: extraordinary experiences for your customers, high engagement for your employees, top value for your shareholders and exponential growth for your business.

Responsibilities:

Created and executed test cases and scripts for various datacenters modules.

Prepared Test Plan and Testing Strategies for different modules.

Used TOAD for querying in Oracle and tested various ETL process flow graphs to meet Business rules and technical requirements.

Automated and scheduled Informatica jobs using UNIX Shell scripting.

Performed Data validation to verify the data extracts and record counts in the database tables.

Prepared test data to verify the functionality of the Informatica.

Logged defects with initial analysis and proofs by capturing screenshots and recording log summary in HP Quality center.

Performed performance testing on various browsers like chrome, ie and fire fox.

Participated in weekly status meetings, conducted walkthroughs, documented proceedings, and mentored new team members in test documentation and test case execution.

Environment: GIT Lab, Oracle, HP QC, Selenium, Jira, Informatica9.1, TOAD, UNIX, Shell scripting

Tata Consultancy Services/ State Farm, India Jan’ 2013 – Feb’ 2014

Senior QA Analyst

Integrated Customer Platform (ICP)

Description: State farm currently offers Auto insurance through the agent (Enterprise Application), call centre (Enterprise Application) and customer channel (Internet Application). Enterprise Application process these differences need to be streamlined and restructured to match the Home-owner's,Renter's, Vehicle Owner’s and Condo Unit owner's applications.

The ICP (Integrated Customer Platform) will provide customers the ability to acquire and service all of their state farm insurance and financial services products across all access points. It will help us meet multiple customer needs, making it easier for customers to interact with us. In turn, it will create more opportunities for every associate to demonstrate remarkable behaviour's in every interaction.

DC2:(DC2)Acquisition and service strives to create a consistent multi-line customer experiences allow access to state farm in the manner of the customer's choosing, and provide quick and efficient business process to allow maximum ability to meet customer's needs whether they choose self-service or prefer the service of a sales associate. The auto line of business is responsible for developing and executing the scope of for various auto products with in ICP as out lined by the auto chevron/road map.

Responsibilities:

Analyzing the DC2-Auto functionality.

Reviews and updating of requirements.

Performing the system testing for different coverages for Auto insurance for various states like NJ,NY,CA and other.

Automating DC2 functionality using Selenium WebDriver with TestNG framework.

Performed performance testing on various browsers like chrome, ie and fire fox.

Test Design, Test Execution using Test Link Tool, Defects Management, Test Reporting.

Performed manual, automation and System Testing.

Successfully worked as Module Lead and backup ProjectLead with team of 5 members.

Environment: Java, Mainframes, TRAC, DB2, Test Link, Lotus Notes, Selenium

Tata Consultancy Services/ Wells Fargo, India Aug’ 2011 – Dec’ 2012

Senior Test Engineer

CBS (Card Business Services)-CICCT-:

Description: Wells Fargo is the fourth largest bank in US by assets and the third largest bank by market capitalization. Wells Fargo is second largest bank in deposits, home mortgage servicing, Credit and debit card.

CBS acts as an interface to the Bank’s Mainframe system and processes all the requests coming in from various Channels like SVP, CIV etc. through the services layer implemented using Java Web Services.

Prevent: Create a GUI application for fraud prevention agents so they can get a complete view of the customer’s activity without having to navigate through several applications. The Fraud prevention GUI will add increased controls around authentication that are manual today and open to oversight. It will allow us to achieve a decision accuracy rate of 30%. This will yield a reduction of gross incoming fraud by 6.5MM, along with reducing the number of customers declined at the POS in error due to inaccurate block decisions by 30.8M annually.

Responsibilities:

Involved in preparing the Test Plan and designing test cases and executing the test cases manually in HP Quality Center based on functional specification and technical specification documents.

Also involved in tracking the defects and Defect Reporting.

Written automation test scripts and run the scripts using SOAP Scope tool and logging the defects in QC.

Test data preparation for Data Completeness and Data Quality based on the business logic.

Attending status calls and defect meetings daily with onsite counterpart.

Environment: Java, Oracle, HP quality Center (11.0), SOAP Scope, SVN

Tata Consultancy Services, India Aug’ 2009 – Jul’ 2011

Senior Test Engineer/Test Lead

Aarogyasri- eOffice - Star Health And Allied Insurance Company Ltd and Aarogyasri Health Care Trust (Govt. of Andhra Pradesh):

Description: e-Office is automation of typical government office activities.

Aarogyasri E-Office is developed by customizing existing product called DigitalGov(iWAS) which provides File management, Workflow, Knowledge Management systems and Applications delivering an electronic workspace that results in productivity gain in any organization.

The File Management System (FMS) is made up of applications that will cater to the file processing requirements of organizations involving file flow. They are

In/Out Tray (Worklist), File creation and movement (Workflow management), File tracking (Pendency, Callback etc.), Order generation (GO, OO, Memo etc.), Record room for Files and Reports (FileRoom), MIS consisting of file/currents service reports and Recruitment.

Applications like Leave, Travel, Allotment, Training Calendar, and Vigilance visit, Change Management System, Asset Management System.

Responsibilities:

Successfully delivered the project as Test Lead with a team of 10 members using Agile Scrum methodologies.

Analyzing the business requirements and attending meetings with Business team.

Providing the estimates for various modules and prepared user manuals for different modules.

Performed performance, functional and regression testing on various browsers like IE, Chrome, Opera and firefox.

Written test cases and executed the scripts accordingly as per the Bussiness.

Creating required test data based on the business logic.

Written SQL queries to validate the data such as checking duplicates and null values in Oracle10g.

Working with the development team on the defects to closure using Bugzilla.

Environment: Java, JSP, Struts, Springs, Hibernates, Oracle 10g, Quality Center (QC), Bug Zilla, PL/SQL, JDeveloper, CVS

Tata Consultancy Services, India Nov’ 2008 – Jul’ 2009

Senior Tester/Business Analyst

Global Asset Protection Services (GAPS) – XL-Global Services:

Description: Global Asset Protection Service (GAPS) provides pre-insurance for loss prevention. As part of it Loss Prevention Consultants (LPC) conducts Survey at client’s site and provides recommendations in Survey Reports.

Responsibilities:

Understanding and Analyzing the Requirement Documents received from client.

Preparing Technical Documents like Functional specification documents.

Performed manual, functional and System Testing, also involved in User Acceptance Testing.

Attending daily status calls with the client.

Involved in the discussions regarding the improvements and enhancements in the business with onsite counter parts.

Environment: JavaScript, SQL Server, Microsoft Info path, XML Spy, Quality Center (QC).

Tata Consultancy Services, India Dec’ 2007 – Oct’ 2008

Software Tester

e-Setup- Great West Life (GWL):

Description: The eSetup Project is part of multi-year Group Strategic Roadmap Program which is required to support the Group’s Operational objective of annual net income growth in excess of market growth. This operational objective is to be achieved by delivering on Group’s Key strategic themes of:

• Business Innovation

• Customer Service Leadership

• Operational Effectiveness

Release 1 is a starting point that will lay the foundation for the eventual replacement of the current Master Application (MA) for our target customer. The focus of Release 1 is the design, development and delivery of an application to capture, modify and print Sold Plan (Master Application) information. This release is currently planned to be delivered in 5 iterations.

Responsibilities:

Understanding and Analyzing the Requirement Documents received from client.

Writing test cases and executing the test cases in QC

Also raising the defects and tracking the defects using QC and working with development team to fix the defects.

Prepared the prototype of different modules using dream viewer tool.

Performed manual Testing and System Testing, also part of Integration Testing.

Environment: Hibernates, JSF, WebSphere Portal server 5.1.0.3, RAD, DB2, JSR 168API, Quality Center (QC), Dream viewer

Tata Consultancy Services/ JP Morgan Chase, India Feb’ 2007 – Nov’ 2007

Software developer/Tester

Strategic Dimension Maintenance -:

Description: A Strategic Dimension Management application (SDM) system, which will provide a unique global platform to enable the maintenance of the Finance reference data values using the automated Business process flows.

SDM key functionalities are

Facility to support for individual transactions (workflow) like Request to add, change, move or inactivate single record and bulk transactions

Interface to MDM for Data maintenance (Hierarchy and Request)

Integrate SDM approval workflow with Approval Central

Ability to create and transmit templates or files to downstream applications.

Responsibilities:

Understanding and Analyzing the Requirement Documents received from client

Preparing Technical Documents like Functional specification documents.

Documentation like preparing Use cases for different modules.

Writing test cases for different requirements and executing test cases using HP-Quality Center.

Performed functional, regression and System Testing.

Involved in Bug report generation.

Performed User Acceptance Testing on client system.

Environment: Struts, Hibernates, J2EE, Oracle, Eclipse, WebSphere server, HP-Quality Center (QC).



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