Fraud Investigator Secretarial Assistant

****************@*****.*** 480-***-****

Annabel Augugliaro

SKILLS

Case management Minor litigation

Gather legal documents for attorney’s

Research writing skills

Secretarial administration

EXPERIENCE

ZANES LAW — Pre-litigation/litigation case manager February 2922 - March 2923

● Contact clients monitoring their medical treatment. Helping with scheduling appointments

● Follow-up with insurances on the property damage & bodily injury claims, liability decisioning

● Organize files/documents such as health insurance, bills, and records

● Prepare demand packets & letters that summarizes the clients overall treatment, pain and suffering.

● Collect proper documentation for litigation

Enrichment Solutions — Drama/Encoding teacher

April 2021 - February 2022

● Teach 3-5th graders with encoding and creativity

● Use a software where they can develop technology skills

● Collaborate in creating plays and theater

Synchrony Bank — Bilingual Fraud Investigator

August 2019 - April 2021

● Approve or decline credit card applications

● Remove and place holds on accounts

● Review fraud activity snd transactions

● Create investigation reports for collections department Belmonte Law Firm - Secretarial Assistant

October 2017- August 2019

● Take incoming phone calls

● Calendar for the attorney and make appointments

● Translate documents from Spanish to English

● Review and organize files from clients

EDUCATION

Scottsdale Community College — Associates Degree - Language Arts August 2016 - May 2021

ASU

Major Criminal Justice Minor Philosophy

May 2021 - December 2023

LEADERSHIP

I participate in student ministry at church for young adults as a leader. Manage creativity and team projects.

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