Service Representative Customer
Resume:
Jsyah Taylor
McDonough, GA
******@*****.***
Authorized to work in the US for any employer
Work Experience
Work from Home Customer Service Representative
Chime Solutions - Morrow, GA
December 2022 to April 2023
• Performed data entry for customer information
• Set up client appointments
• Provided policy and service information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from clients and customers
• Responded to claim inquiries
• Resolved customer information and complaints
Back Office
CrossRoads - Hiram, GA
January 2022 to July 2022
• Handled paperwork
• Filing
• Answering calls
• Maintain a clean and easy going environment.
Daycare Teacher
PLAYTIME DAYCARE - Allentown, PA
September 2020 to November 2021
• Prepped the classroom for children
• Complete learning activities
• Indulged in playtime/snack time
• Keeping a safe and clean environment
Picker/Packer
JCPenney - Forest Park, GA
May 2021 to May 2021
• Picked/Packed Sephora products
• Made sure correct items were placed in the correct boxes.
• Worked on production so being a team player was important as well.
• Worked on production
Manager
Burlington Stores - Trexlertown, PA
February 2018 to May 2020
• Count draws
• Managed my department
• Attend weekly meetings
• Provided and assisted all customers with proper customer service when on the sales floor.
• Unloaded/loaded pallets from trucks
• Counted inventory
• Prepped products to be put out on the sales floor correctly.
• When needed rung up customers at the cashier area.
• Experience with markdowns
Customer Service Representative
T-Mobile - Trexlertown, PA
August 2019 to December 2019
• Assisted customers with a warm and professional attitude
• Processed customer transactions
• Assisted customers with questions
• Handled emails, inbound calls, and outbound calls
• Managed customer accounts
Manager
Bon-Ton - Trexlertown, PA
June 2019 to December 2019
• Made sure inventory was correct.
• Sized shoes correctly and made sure the pair matched.
• Rung up customers
• Changed price signs
• Kept a clean area
• Closed/open the store
• Provided great customer service
Front Desk Clerk
Courtyard by Marriott - Allentown, PA
October 2016 to November 2018
• Open/closed the center
• Greet guests as they entered
• Took inbound calls and made outbound calls
• Took payments from parents
• Kept up with the books/payments
• Give great customer service
• Turn on lights and set up stations
• If closing turn off lights, clean stations, and lock office. Crew Member
McDonald's - Trexlertown, PA
April 2016 to August 2017
• Gave great customer service
• Being a team player was very important
• Multitasking with dealing with customers and handling food.
• Make sure the food order is correct.
• Kept a clean environment
• Worked on the register.
• Closed/open the store.
Retail Sales Associate
Kohl's - Trexlertown, PA
June 2014 to February 2015
• Rung up customers.
• Assisted with guests on the sales floor.
• Kept a clean area.
• Folded up clothes and fixed queuing area.
• Count my draw beginning of every shift/closing.
• Give great customer service.
Education
High school diploma in General Studies
Emmaus High School - Emmaus, PA
August 2014 to June 2017
Skills
• Microsoft Word (10+ years)
• Typing (4 years)
• Customer service (7 years)
• Management (2 years)
• Special needs (7 years)
• Warehouse experience (1 year)
• Retail management (2 years)
• Microsoft Excel (3 years)
• Childcare (5 years)
• Inside sales (2 years)
• Front desk (2 years)
• Food preparation
• Loss prevention
• Cleaning
• Windows
• Cooking
• Classroom experience
• Pet care
• Dog handling
• Marketing
Contact this candidate