Jsyah Taylor

McDonough, GA

adw22p@r.postjobfree.com

+1-229-***-****

Authorized to work in the US for any employer

Work Experience

Work from Home Customer Service Representative

Chime Solutions - Morrow, GA

December 2022 to April 2023

• Performed data entry for customer information

• Set up client appointments

• Provided policy and service information

• Assisted customers with a warm and professional attitude

• Answered general questions

• Answered calls from clients and customers

• Responded to claim inquiries

• Resolved customer information and complaints

Back Office

CrossRoads - Hiram, GA

January 2022 to July 2022

• Handled paperwork

• Filing

• Answering calls

• Maintain a clean and easy going environment.

Daycare Teacher

PLAYTIME DAYCARE - Allentown, PA

September 2020 to November 2021

• Prepped the classroom for children

• Complete learning activities

• Indulged in playtime/snack time

• Keeping a safe and clean environment

Picker/Packer

JCPenney - Forest Park, GA

May 2021 to May 2021

• Picked/Packed Sephora products

• Made sure correct items were placed in the correct boxes.

• Worked on production so being a team player was important as well.

• Worked on production

Manager

Burlington Stores - Trexlertown, PA

February 2018 to May 2020

• Count draws

• Managed my department

• Attend weekly meetings

• Provided and assisted all customers with proper customer service when on the sales floor.

• Unloaded/loaded pallets from trucks

• Counted inventory

• Prepped products to be put out on the sales floor correctly.

• When needed rung up customers at the cashier area.

• Experience with markdowns

Customer Service Representative

T-Mobile - Trexlertown, PA

August 2019 to December 2019

• Assisted customers with a warm and professional attitude

• Processed customer transactions

• Assisted customers with questions

• Handled emails, inbound calls, and outbound calls

• Managed customer accounts

Manager

Bon-Ton - Trexlertown, PA

June 2019 to December 2019

• Made sure inventory was correct.

• Sized shoes correctly and made sure the pair matched.

• Rung up customers

• Changed price signs

• Kept a clean area

• Closed/open the store

• Provided great customer service

Front Desk Clerk

Courtyard by Marriott - Allentown, PA

October 2016 to November 2018

• Open/closed the center

• Greet guests as they entered

• Took inbound calls and made outbound calls

• Took payments from parents

• Kept up with the books/payments

• Give great customer service

• Turn on lights and set up stations

• If closing turn off lights, clean stations, and lock office. Crew Member

McDonald's - Trexlertown, PA

April 2016 to August 2017

• Gave great customer service

• Being a team player was very important

• Multitasking with dealing with customers and handling food.

• Make sure the food order is correct.

• Kept a clean environment

• Worked on the register.

• Closed/open the store.

Retail Sales Associate

Kohl's - Trexlertown, PA

June 2014 to February 2015

• Rung up customers.

• Assisted with guests on the sales floor.

• Kept a clean area.

• Folded up clothes and fixed queuing area.

• Count my draw beginning of every shift/closing.

• Give great customer service.

Education

High school diploma in General Studies

Emmaus High School - Emmaus, PA

August 2014 to June 2017

Skills

• Microsoft Word (10+ years)

• Typing (4 years)

• Customer service (7 years)

• Management (2 years)

• Special needs (7 years)

• Warehouse experience (1 year)

• Retail management (2 years)

• Microsoft Excel (3 years)

• Childcare (5 years)

• Inside sales (2 years)

• Front desk (2 years)

• Food preparation

• Loss prevention

• Cleaning

• Windows

• Cooking

• Classroom experience

• Pet care

• Dog handling

• Marketing

Contact this candidate