Administrative Coordinator Health Worker

Anthony J. Greene

**** ************ **. ******* ****, Maryland 21244 Phone 443-***-****)

**********@*****.***

Over 20 years of experience working with the homeless, server mental ill, substance abuse users and different agency providing Outreach and HIV counseling to service the population for that agency. Strong background in the field of HIV and Outreach. Seeking a position that would allow me to utilize my certifications and skills to meet your company goals

LICENSES & CERTIFICATIONS

●Maryland AIDS Administration

●Certified HIV Testing and Counseling Coordinator

●Certified Community Health Worker

●Certified Recovery Coach

●Certified Public Health Worker

●Leadership and Management Masters Certificate

●CPR Certified

●Certified State of Maryland to admin (Naloxone)

●Conduct Health groups and education for mental health organizations in Baltimore City with at risk children.

● Mandated Reporter for the state of MD

●Conduct Numerous Community Health Fair for Radio One

* HMIS Certified

Professional Experience

Chase Brexton Medical Center

Linkage Case Manager II (Social Worker)

JOB SUMMARY:

Responsible for the provision of a range of case management and outreach services to CBHC patients and families. Case management includes initial HIV intake assessments, referral and linkage to primary and supportive care services, care planning, monitoring, crisis intervention, adherence counseling, and coordination of care and services with other care team members. Other responsibilities include community and clinic-based outreach; rapid infectious disease counseling, testing, and referral services; infectious disease education and prevention (PrEP), including screening and navigation; and linkage to medical care for new HIV patients. Typical patients are those presenting with complex needs and requiring moderately intensive monitoring and follow-up services.

MAJOR DUTIES AND RESPONSIBILITIES:

Problem Solving and Decision Making

●Thoroughly assesses needs and provides services to patients and their families to resolve problems which impact their physical and mental well being

●Assessing structural barriers to care for in order to address and develop an action plan to eliminate such barriers.

Patient Focus

●Counsel’s patients and families on a variety of community resources and assists with linkages

●Meets with patients on a regular basis to conduct and document psycho-social needs assessment

●Partners with clinicians to smoothly connect patients to medication assistance programs

Analytical and Critical Thinking

●Performs comprehensive intake assessments and completes all necessary documentation duties

●Provision of initial needs assessments and referrals for both newly diagnosed HIV positive patients, and those at high risk of HIV acquisition

Planning and Organizing

●Completes referrals in a timely and accurate manner

●Completes assigned triage and clinic duties in thorough, timely, and accurate manner

Teamwork

●Educates providers, the healthcare team, and the community about case management services

●Participate in internal and external HIV Testing/Prep activities (special events as well as routine community activities)

●Coordinates presentations for community partners on health prevention topics

Workplace Computers and Equipment

●Maintains documentation that is legible and timely

●Completes monthly reports in a timely fashion

●Coordinates with other team members and Project Manager to maintain consistent testing supplies and datasheets

SKILLS AND ABILITIES:

●Knowledge of available community resources and ability to make effective referrals and follow up

●Decision making skills regarding priority setting and emergency situations

●Advanced psychosocial assessment and interviewing skills

●Supportive counseling skills and ability to work effectively with patients and families

●Ability to work with a diverse population

●Strong advocacy and organization skills

●Certification in Testing, Linkage, and Care HIV testing course (recommended but not required)

2016- Present Project Plase

Senior HIV Outreach Counselor/Intake Coordinator

Ryan White A/B Case Manager

House and case manage HOPWA and Ryan White B clients. Conduct educational and health groups to ensure a healthy lifestyle. Follow each client progress and setting goals and objectives to excel the whole client. Staying in contact with the medical providers to have (all) up to dates labs.

Maintain all data tracking systems (waiting list for all funders)

Communicate any issues of concern (e.g., mental health concerns, substance use concerns, non-adherence) to case managers.

Establish and maintain relationship with community partners and providers.

Face to face and virtual outreach to potential clients.

Conduct follow-up telephone calls with clients to ensure that services are obtained.

Schedule and reschedule all intake appointments.

Provide referrals for HIV services as needed.

Maintain client’s confidentiality

Any other duties at the discretion of the supervisor

2016-Present- AIRS (Part-Time)

Workforce Development Coordinator

Provide HOPWA and Ryan White B Clients the opportunity to obtain gainful employment in Baltimore City and County

2014- 2016 Integra Connect

Community Coordinator

. Collaborate with outpatient mental health agencies regarding client care and treatment for adult and child clients

. Find member populations (range ages from newborn to adults) that are difficult to locate (homeless, severe mental illness, substance use, medically underserved, in need of preventive services, etc.)

●Enroll members into programs and services by effectively communicating their value

●Work with members to provide effective and efficient service coordination

●Provide on-site/in-home member assessments for safety risk, health needs and barriers to care

●Engaged members to achieve health management goals using health coaching, motivational interviewing, and problem-solving techniques.

●Assist members in scheduling appointments and accessing community resources

●Arrange for or directly provide member transportation to health services appointments

●Accompany members as indicated to health services appointments. This May include transporting mothers and their infants to postpartum appointments.

●Follow up with members via phone calls, home visits, and visits to other settings where members can be found

●Accurate and timely documentation in company database of member activities and interventions

●Continuously expand knowledge of community resources, services and programs available to members and build ongoing relationships with these organizations to advocate for members.

2013- 2014 Neighborhood Wellness

Community Health Worker

. Enrolled members into programs and services by effectively communicating their value

● Worked with members to provide effective and efficient service coordination

● Provided on-site/in-home member assessments for safety risk, health needs and barriers to care

● Developed service plans and guides with members and providers that include health management goals.

● Assisted members in scheduling appointments and accessing community resources

● Conducted accurate and timely documentation in company database inputting outcomes

● Connected patients to care and assist with getting health insurance.

2012- 2013 Baltimore County Health Department

Prevention Specialist IIl (Grant Ended)

●STD/STI for Baltimore County and conduct HIV/STD education and conduct HIV testing also Conduct oral presentations and power points on HIV/STD stats

●Worked in all BMSI clinics in Baltimore County providing HIV education and testing.

●Conducted HIV education and HIV testing in various mental health and drug programs

2011- 2012 Total Healthcare

CTR Counselor III

●Tested clients for HIV and conducted oral presentations on STD’s

●Conducted HIV testing at different locations in the Baltimore metro area

●Visited clients and discuss the outcome of their test

●Addressed all inbound and outbound calls from clients on a daily basis.

●Provided, coordinates and teach workshops and classes on personal care for HIV.

●Demonstrated quality care, problem solving skills and effective use of resources, collaboration with other health professionals, and professional standards.

●Did referrals for clients form the courts and other outside agencies

●Act as a liaison between the HIV treatment team, courts and Outside Vender

2006- 2011 Gaudenzia

HIV Specialist III/ Administrative Coordinator II (Chesapeake Regional Office)

●Assisted in development, implementation and coordination of training needs and plans for staff compliance. Maintain and review all required documentation per individual contract.

●Intervened in problematic cases. Complete all necessary paper work for review by Program Director/ Supervisor.

●Facilitated HIV/AIDS seminars, workshops and education modules.

●Engaged in daily communications with department heads and direct supervisor.

●Implementation of contract deliverables.

●Submission of paper work needed for monthly invoices for review by direct supervisor.

●Attended all meetings and or trainings related to specific contracts

●Conducted (Extra Steps) program

Administrative Coordinator II (Chesapeake Regional Office)

●Assisted with the daily operations of the Chesapeake Regional Office.

●Maintenance and safe keeping of personnel files

●Maintained a system to inform Director/ Supervisor of staff evaluations, reviews, etc.

●Prepared and/or approved all facility correspondence, meeting minutes etc.

●Maintaining personnel records on program employees, working closely with the director to ensure

● Designed and completed special project(s) as defined in the Unit Unique Job Description or assigned by the Program Director or my supervisor.

Education

1986-1989 University of Maryland Baltimore County Baltimore, MD

1981-1984 Northwestern High School Baltimore, MD

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