Customer Service, Data Entry,Insurance Verification, Claims, Precertif
Resume:
CHRISTINA LEWIS
**********.**@*****.***
Administrative Support
Career Focus:
Professional administrative support person with excellent people skills, strong work ethic and quick comprehension. Looking to enhance all phases of my education, training, and experience.
Education:
Peirce College, Philadelphia, PA
Health Information Technology
2017-Present
Thompson Institute, Philadelphia, PA
Medical Office Management, Diploma, 2004
Experience:
Rothman Orthopedics-Access Center
Patient Access Coordinator I/Temporary
January 2023-May 2023
Answer incoming calls, verify patient demographics, schedule specific appointments according to what body part is injuries utilizing MDFIT and ECW scheduling systems. Paid close attention to Doctors scheduling protocols, blocked time slots, single slots etc. Utilized time management skills to stay within the adherence guidelines for monthly calls.
Thomas Jefferson University-Custodial Services
Custodial Service Worker
October 2017-January 2023
Cleaning of offices, conference room and restrooms, emptied trash, vacuum, and mopped floors. Replaced needed paper supplies, soap, hand sanitizer.
Thomas Jefferson University Hospital-Nursing
Unit Clerk- MICU
June 2007-October 2017
Answer incoming calls, route to appropriate staff member, verify patient identification bands, chart information, check orders from physicians, record all pertinent information pertaining to patient in computer and charts, set up new patient packets for charts, order supplies, complete nursing clerical check list at end of shift.
Thomas Jefferson University- Pulmonary Associates
Registrar II/Scheduler,
June 2004-June 2010
Front desk receptionist, answer incoming calls, route calls to appropriate staff, check in and check out patients, verify insurance, maintain files for pre-registration, verify demographics, insurance information and ICD-9 codes, schedule patient for appointments, test and procedures, IDX certification.\Presbyterian Medical Center -GI Division
Patient Representative/Externship,
April 2004-May 2004
Register patients, verify insurance, record co-payments, checked system for referrals, answer phones, take messages, and route calls, maintain medical record room, prepare charts for daily visits, schedule appointments utilizing IDX systems, call to confirm patient’s appointments.
Medrisk, Inc.
Medical Billing/Data Entry Associate
May 2003-August 2003
Temporary position performing alpha-numeric data entry. Claim submission on HCFS 1500, UB92 and
pharmacy invoices, tax ID, assigning ICD-9/CPT codes, and insurance verification. Provider and Patient
verification. Quality Assurance of data entry team’s work.
Philadelphia Insurance Companies
Administrative Assistant/Claims,
October 2000-May 2003
Claim entry, insurance, and loss specific coding verification. Answer inbound and outbound calls.
Receptionist relief monthly. Type correspondence letters, process incoming mail and distribute checks,
created spreadsheets to maintain open claim files.
References available upon request.
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