Quality Manger, Quality Assurance, Qaulity Control,Process Improvement
Resume:
AMR MOHAMED HAMED ELTAHAN
Saudi Arabia, Riyadh (Current residence)
LinkedIn Profile: https://www.linkedin.com/in/amr-eltahan-8b924833/ E-mail: ***********@*****.***
Mobile: +966-****-***-**
QUALITY MANAGER (QUALITY MANAGEMENT AUDITING, TRAINING & CONSULTATION)
(ASQ - CQE&CSSGB), QUALITY MANAGEMENT CONSULTATION & TRAINING, LEAD AUDITOR ISO 9001- ISO 45001& ISO 14001
• More than 13 years of experience in the Industrial and Service sectors, with significant successes in areas of Quality Management and Process Improvement, looking forward to another achievement in a well-established firm.
EDUCATION
Arab Academy for Science, Technology & Maritime Transport,
• Master degree in Quality Management, 2014
• GPA 3.5
• Subjects accomplished:
• Quality Assurance • Contemporary Management.
• Statistics for Decision Making • Statistical Quality Control.
• Quality Management • Customer Relationship Management.
• Advanced topics in Quality management • Business process reengineering.
• Research Methodology • Group dynamics.
Akhbar Elyom Academy,
• BSc Industrial Engineering, 2008
• General Grade: Very Good.
• Graduation Project: Applying Lean manufacturing system in the industry of vehicles exhaust systems. CERTIFICATIONS
• NEBOSH IG1,IG2 (National Examination Board of Occupational Safety and Health) – 2021
• CQE Certified Quality Engineer, American Society for Quality (ASQ)-2019
• CSSGB Certified Six Sigma Green Belt, American Society for Quality (ASQ)-2013
• ISO 9001:2015 Lead Auditor, IRCA Certified (IRCLASS) – 2020
• ISO 45001:2018 Lead Auditor, IRCA Certified (IRCLASS) – 2020
• ISO 14001:2015 Lead Auditor, IRCA Certified(IRCLASS) – 2021
• ISO 9001:2008 Lead Auditor, IRCA Certified (SGS)-2014
• ISO 17020:2012 Awareness of implementation (ANOHA)-2021
• ISO 17025:2017 Internal Auditor & Awareness, Egyptian Society for Quality (ESQ)-2021
• ISO 31000:2018 Training, Risk Management, Egyptian Society for Quality (ESQ)-2023
• ISO 22301:2019 Business Continuity Management Awareness of implementation, (JIDOKA)-2023
• TOT, Training of Trainers, Egyptian Society for Quality (ESQ)-2023
• Internal Auditor ISO 9001, International Quality Center (IQC) – 2013
• Integrated management system Internal auditor ISO14001 & OHSAS 18001, Applus Velosi-2017
• Data Analytics Practitioner, Symbios Consulting-2020
• Project Management Professional Training Course, Becom Academy-2013 AREAS OF STRENGTH
• Risk Assessment • Process Improvement • FMEA methodology
• Lean Management • Statistical Quality Control • Quality Plan & Audits
• Eight Disciplines (8D) • (Visio) Process Flow charts • Power BI
• Oracle & MS Office • Microsoft Dynamics • Microsoft Project LANGUAGE & DRIVING LICENSE PERSONAL DATA
• Arabic native language • Date of birth 11-June-1985
• English fluent • Nationality, Egyptian
• Egyptian and Saudi driving licenses • Marital Status, Married AMR MOHAMED HAMED ELTAHAN
+966-****-***-**, ***********@*****.***
Page 2 of 4
TRAINING, AUDIT & IMPLEMENTED PROJECTS
SCOPE OF SERVICE TYPE OF SERVICE ORGANISATIONS COUNTRY ISO 17020
Consultation
(Development of the Quality
Management system) Communications and Information
Technology Commission
KSA
ISO 17020
Training
(Awareness sessions)
KSA
ISO 9001, ISO17020
Consultation
(Development of the Quality
Management system)
Saudi Industrial Inspection
Services
KSA
ISO 9001 Lead Auditor Training Saudi Electricity Company KSA ISO 9001
Training
(Internal Audit)
Al Shareed Steel Factory KSA
ISO 9001
Training
(Internal Audit)
Ready Mix Concrete Factory KSA
ISO 9001 Audit Alkhobar Electric KSA
ISO 9001 Audit Riyal Motor KSA
ISO 9001 Audit Business Wear KSA
ISO 9001 Audit Abdul-Rahman Al-Hadar Factory KSA
ISO 9001, ISO 14001
& ISO 45001
Audit Nesma Telecom Technology KSA
ISO 9001 & ISO 45001 Audit
Saudi Electronic Materials Co.
(SEMC)
KSA
ISO 45001
Consultation
(Safety Risk Assessment)
AES Arabia LTD KSA
ISO 45001
Training
(Awareness sessions)
Mohammed S. Al Sdais & Partners
Co.
KSA
ISO 14001 & ISO 45001 Audit INMA Steel KSA
Quality Assurance
RO and Waste Water Treatment
Plant
Al Safi Dairy Co.
Middle East Paper Co.
Abar Water Factory
KSA
Quality Assurance
Gas Modular Skids
Chemical Modular skids
ARAMCO KSA
Project Management
Lean Management (Great Wall
Automotive Harnesses) Industrial Development for
Automotive Components (IDACO)
Egypt
Project Management
Lean Management (Nissan
Sunny Automotive Harnesses)
Egypt
Project Management
Product Development (Crystal
stones inspection process
development)
Asfour Crystal Egypt
AMR MOHAMED HAMED ELTAHAN
+966-****-***-**, ***********@*****.***
Page 3 of 4
PROFESSIONAL EXPERIENCE
UNIGAZ Arabia LTD, Saudi Arabia 3/2022 to Present
Project Quality Manager
• Develop annual internal audit program to cover the requirements of the Quality management system ISO 9001:2015
• Overseeing the development of Quality Functions’ policies, procedures and organizational chart in order to ensure standardized processes.
• Participates in the development and implementation of departmental KPI's in line with the corporate objectives.
• Collect, compile, and analyze relevant customer feedback using statistical tools to obtain information regarding customer satisfaction index.
• Updated Quality management system with the new recommendations related to ISO 9001:2015 that received from external audits.
• Convert non-conformance to opportunities for improvement, and leading the implementation of its related corrective actions.
• Work with all departments to create and apply the risk management framework, utilizing the centralized risk register.
• Providing training and awareness sessions related to quality requirements in order to develop the quality culture inside the organization.
• Reflect client’s quality requirements of all different plans (Mobilization, procurement, project execution, interface management & Design quality plan).
• Review ITPs, material submittals and Method of statements related project’s equipment and materials.
• Handle inspection processes on sight with the QC team and 3rd party inspection providers. TUV Austria, MOTABAQAH Holding, Saudi Arabia 9/2020 to 3/2022 QHSE Manager
• Manage the operation and maintenance of quality & HSE management system with the capability of developing quality system, quality plans, work procedures and inspection plans.
• Developed and established internal integrated management system related to ISO 9001, 45001 & 14001.
• Integrated the QHSE internal system with ISO 17020 requirements.
• Develop internal audit program and lead internal auditors to cover the requirements of the integrated management system ISO 9001, 45001 & 14001.
• Manage, plan and perform operations and business developments related to third party certification audits and Quality Management trainings, health and safety, food safety, and environmental services.
• Create technical and commercial proposals regarding the required third-party certification audit and QHSE technical support.
• Reviewing and developing relative procedures according to domestic, global standards and workflow.
• Review existing processes and services specification to identify the need for improvement or upgrade. AMR MOHAMED HAMED ELTAHAN
+966-****-***-**, ***********@*****.***
Page 4 of 4
AES Arabia LTD, Saudi Arabia 11/2014 to 9/2020
Sr. Quality Assurance Engineer
• Successfully direct and report Internal Quality Audits and overseeing the management of non- conformities related to quality and customer requirements, corrective and preventive actions.
• Overseeing the management of non-conformities related to quality and customer requirements, corrective and preventive actions.
• Develop in-process inspection in cooperation with the functional teams and analyze business processes in order to identify and optimize existing resources, create process flow charts related to shop floor and managerial processes.
• Supervise the development of Quality Functions policies, procedures and organizational chart in order to ensure standardized processes.
• Updated and handled the QHSE management system with the new requirements related to ISO 9001:2015, Environmental management system ISO14001 & Occupational Health and Safety management system 18001 certification audits.
• Participates in the development and implementation of departmental KPI's in line with the corporate objectives.
• Participate in ASME re-certification and various ARAMCO audits. Integration with the relative departments to handle and prepare ARAMCO 9COMs, approvals and questionnaires that needed to get ARAMCO new projects.
Asfour Crystal, Egypt 9/2011 to 7/2014
Process & Quality Engineer
• Defined and lead execution of improvement projects and programs to realize the projected benefits through method of manufacturing, layout & process flow chart.
• Ensured proper implementation of the Quality Management System and applying of Lean methodology, 5S techniques through developing and providing training and coaching.
• Successfully Partnered with Engineering/Production team during the definition and introduction of new and improved processes, ensuring all validation, calibration, risk management and documentation activities are completed.
• Designed a robust calibration plan and systematic schedule of actions necessary that were aligned with technical requirements and is traceable to nationally recognized standards.
• Evaluated findings submitted by calibration technicians and work with the different concerned parties to figure out the problem root cause and establish corrective action. Industrial Development for Automotive Components (IDACO), Egypt 3/2010 to 8/2011 Project & Process Engineer
• Led the engineering phase related to the electrical harnesses manufacturing and assembly project pertinent to Great Wall and Nissan Sunny vehicles.
• Actively performed & handled project activities within the concerned teams & in line with company objectives, in order to implement Lean manufacturing methodology and value-added methods to improve cycle times, workflow, layout & process flow chart.
• Directed the quality improvement activities, and led process improvement to meet deadlines.
• Approved and accomplished continuous improvement and applied General Motors Quality System Basics (QSB) on production lines to achieve Lean manufacturing objectives.
• Developed, enhanced and maintained product documentation for all engineering changes on time.
• Served as a key contributor to the Lean manufacturing improvement of the technical competence in tooling & number of labors calculation during pricing of new projects. Mac Carpet, Egypt 2/2009 to 3/2010
Calibration Specialist
• Proposed and implemented a complete calibration plan and ensure that the measurement integrity of all instruments is meeting the planned objectives, complies with internal quality system and external audit requirements.
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