CONTACT
India
***************@*****.***
Indian
SKILLS
LANGUAGES
PROFESSIONAL SUMMARY
Professional Food Delivery Driver providing positive customer experiences through secure, speedy deliveries. Prepares, packs and transports goods with care to maintain order quality and condition for professional, reliable service.
WORK HISTORY
Food Delivery Person
Zomato - India
Food Delivery Person
Brother burger Cafe Moga - India
• Feedback reporting
• Logistical planning
• Advanced driving safety
• Amazon Flex
• Food hygiene safety
• Order inspections
• Complaint management
• Just Eat
• Vehicle and equipment safety
• Google maps navigation
• Accurate fare collection
• Loading and unloading assistance
• Customer interaction and engagement
• Route optimization
• Strategic loading methods
• Road worthiness assessment
• Vehicle defect reporting
• Daily pick-up records
English
Upper intermediate
VIKRAM
• Verified orders with customers upon delivery.
Used and maintained refrigeration equipment and thermal bags to keep food at desired temperatures.
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• Stored and delivered food while maximizing food safety.
• Collected orders from various restaurant locations quickly. Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
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Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
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Delivered to customers on time by following pre-calculated route and schedule.
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Complied with company policies and food regulations for customer health and safety.
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• Informed supervisor in cases of lateness or vehicle failure.
• Complied with all traffic and safety laws while representing company. Received consistently positive customer feedback on delivery times and service levels.
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Maintained personal vehicle to roadworthy standards to support reliability.
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Completed no-contact deliveries, leaving items in customer-designated spots for collection.
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Manage multiple orders, delivery locations, and customers at the same time
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Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
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• Safely operate a vehicle in all types of weather conditions
• Navigate local streets and highways efficiently using GPS Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
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Verify orders before each delivery and maintain a detailed, comprehensive delivery log
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Informed management issues or delays in services, providing swift resolutions to restore satisfaction.
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Inspected and cleaned vehicle at regular intervals to avoid unscheduled downtime.
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EDUCATION
Intermediate, 2013
Senior Secondary School Education – India
Matric, 2011
Secondary School Education – India
HOBBIES
Communicated with dispatch personnel to exchange information and updates.
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• Checked food and drink orders for accuracy before leaving restaurant. Alerted customers about delays to pickup or delivery to foster satisfaction.
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• Internet surfing
• Social worker
• Travelling