Stephanie Vivier Hyde
Pasadena, TX ***** 832-***-**** *********.********@*****.***
EXPERIENCE
Attendance Clerk/Paraprofessional CCISD Clear Lake HS Jan 2022-Sep 2022
● Responsible for checking students in and out and verifying the identity of and cross checking with student records any persons picking up students.
● Entered and maintained accurate record-keeping of weekly and daily attendance reports used for ADA and managed the filing of absence letters within the required timeframe.
● Provided Spanish translation for calls, absentee notes, and documentation regarding absences or early releases.
● Other duties as necessary included: relieving other office staff, maintaining school function list and records of student participation, print forms and supervise student office aides.
Receptionist/Paraprofessional Dickinson ISD
04/2019- 12/2021
● Operated a multi-line telephone system to accurately direct callers to appropriate department or staff member or take detailed messages if they were unavailable.
● Office management which included inventory management of office supplies, maintained cleanliness of the office, data entry, cash handling, and ensuring proper record filing using secure systems.
● Provided Spanish translation for front office and other staff
● Responsible for communicating incidents to appropriate leadership in a timely manner and communicating maintenance and facilities needs to the appropriate staff members.
Receptionist Bayway Lincoln Volvo
Sep 2013 - Sep 2015
● Handled cash and credit card payments with accuracy.
● Operated a multi-line phone system to answer incoming calls and accurately direct callers to appropriate employees or departments.
● Welcomed and checked in visitors, then directed or escorted them to the appropriate department or personnel.
AD Coordinator Houston Chronicle
Aug 2012 - Jun 2013
● Automotive department liaison connecting the ad sales team with internal teams such as ad ops, graphic design, production & pagination, accounting & billing, and marketing research teams.
● Assisted sales team with client management ensuring advertising insertion orders were placed and ad materials submitted before deadlines.
● Coordinated with graphic designers to make ad changes and submit proofs to client for review and approval.
SKILLS
● Verbal and written
communication
● Organization and
prioritization
● Document control
● Time management
● Familiarity with Raptor
& Skyward systems
LANGUAGES
Spanish
EDUCATION
High School Diploma
Stanberry High School
Completed 2012
Medical Assistance
Certification
Everest Institute
Completed 2009
Medical Assitant Parkview Medical Associates
Jan 2009 - Feb 2010
● Front-line customer service checking patients in for medical office visits, including checking patient vitals, verifying health insurance, entering patient information into CRM, and communication with other offices for referrals.
● Assist with patient scheduling.
● Inventoried vaccine vials in accordance with state standards. Store Manager Spirit Halloween
Aug 2007 - Nov 2008
● Manage daily operations of retail store including customer service, store cleanliness, and coordinating staff · Inventory management and loss prevention.
● Manage store organization and assist with record keeping and cash deposits.
● Provide excellent retail customer service assisting customers to locate specific merchandise.
● Process cash & credit card transactions, and customer returns in a timely manner according to company policies · Maintain store cleanliness and product presentation in line with brand standards. Advertising Assistant/ Receptionist Houston Chronicle via Core Staff Jul 2001 - Jun 2005
● Answered multi-line phone
● Dictated messages for department
● Provided assistance to advertising executives
● Provided assistance to advertising director
● Organized advertising meetings
● Assisted with Excel spreadsheets, and word documents
● Ordered office supplies
● Organized advertising director's daily appointments