Service Representative Customer/remote
Resume:
Work History
Customer Service
Representative
LORI
CARGILL
Contact
Address
Spokane Valley, WA 99206
Phone
************@*******.***
WWW
https://bold.pro/my/lori-
cargill-230*********/663
Skills
2. Data Entry
3. Experienced in Microsoft
Word/Excel
4. High volume/Multiple
phone lines
5. Scheduling
6. Accounts
payable/Receivable
7. Payroll
8. Quality assurance
10. Call center/Remote
Bookkeeping
QuickBooks
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Office Manager/Customer Service
North River Decks, Spokane Valley, WA
Supervising 6 employees, Duties consisting of
Customer Service, Payroll, Accounts payable,
Accounts
Receivable, Quality Assurance and Auditing.
2017-01 -
Current
Customer Service, Technical Support and
upselling
Inspiro Relia, Coeur D'Alene, ID
This was a secondary part
Assisted customers in identifying issues and
explained solutions to restore service and
functionality.
Documented support interactions for future
reference.
Responded promptly to incoming sales leads and
requests for technical support.
Answered constant flow of customer calls with
minimal wait times.
2019-04 -
2021-03
Graveyard Supervisor
Coeur d'Alene Resort, Coeur d'Alene, ID
Supervising approximately 35 employees, Janitorial, Valet, Room service, and Customer Service
Ensuring cleanliness and compliance with sanitation levels
Maintaining customer satisfaction.
Created successful work schedules for each team
member to maintain deadlines and fully staff shifts. Maintained clean and well-organized production
areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
2012-03 -
2017-01
2004-09 - Customer Service Floor Supervisor
2012-01
Education
Accomplishments
Supervising experience
Sales
Microsoft Powerpoint
Accounting
Schedule management
Organizational skills
Training & development
Communication skills
AGRI PAC, Pasco, WA
Supervising 40 employees, Duties including,
Customer service, Quality
Assurance, Safety lead, Scheduling, Hiring and
termination process
Responded to customer inquiries and resolved
complaints to establish trust and increase
satisfaction.
Optimized organizational systems for payment
collections, AP/AR, deposits, and recordkeeping.
Diploma
Faith Christian Academy - Mansfield
1999-06
cosmetology Richland Beauty School
Obtaining customer service representative employee of the month 2 months in a row due to customer
feedback. Inspiro/Dish Network.
Contact this candidate