Silenda Charles
Seaford DE, *****
********@*****.***
PROFILE
An enthusiastic and motivated individual committed to a career with an respected business or organization and gain skills from the global workforce. Currently seeking for an entry level position in a dynamic and progressive organization where professionalism, teamwork, and excellence is topmost priority.
HIGHLIGHTS
Effective Teamwork skills.
Over 3 Years Customer Service Experience
Excellent Verbal and Written communication skills.
Bilingual, fluent in English and Haitian Creole.
WORK EXPERIENCE
Medifast Ridgely, Maryland
Jan 2022-Oct 2022
Test parts or products using a variety of techniques
Checking that specifications are met and that the product works as intended.
Testing products and packaging in a lab or on the production floor to ensure consistency.
Mountaire/Nurse office Selbyville,Delaware
Oct 2022-Dec 2022
Accurately interpret and translate critical medical information between a healthcare provider and a patient who speaks a foreign language
Contacting patients with appointment reminders, assisting patients on the phone with follow-up phone calls and check-ins, and accompanying patients to follow-up appointments
Assist patients with understanding and filling out paperwork
Sams Club Salisbury, Maryland
Nov 2013-April 2015
• Constructed displays and stock shelves.
• Kept store clean and greet customer.
• Rotated products when stocking.
Wal-Mart Supermarket Dover, Delaware
Sales Associate Jan 2013 – Sept 2013
• Constructed displays and stock shelves.
• Kept store clean and greet customer.
• Rotated products when stocking.
• Set module and change out labels.
Wal-Mart Supermarket Jacksonville, Florida
Sales Associate June 2012-Sep 2012
• Maximized sales and profitably through the efficient handling transactions.
• Maintained stock and inventory count purchases.
• Provided customers with outstanding service.
TECHNICAL SKILLS
MS Excel
Pivot tables: create table using formulas
Formula functions: link data from one spreadsheet to another
Formatting: font sizing, brand-specific colors and uniform spacing
MS Word
Formatting & Page Setup: custom repeating headers, multiple columns, page numbering, and font and color choices.
Template Building & Editing: create, save and reuse the template again and again.
SmartArt & Textboxes
EDUCATION AND CERTIFICATION
Stick With Me Phlebotomy Training Center, LLC May 2023
Medical Assistant Program
Cardiopulmonary resuscitation (CPR) Certified
Stick With Me Phlebotomy Training Center, LLC Feb 2023
Phebotomy Certificate
Delaware Technical Community College In Progress
Associate Degree
Glades Central Community High School
High School Dipolma May 2013
***References Available Upon Request***