Diana Dominguez

Cell phone Number: (***) *** - **37 Email: adw1qp@r.postjobfree.com

Objective

Seeking a profession in a firm that is both challenging and will offer an opportunity for professional growth.

Profile

Committed and motivated chiropractor/acupuncture assistant, office assistant/receptionist, and shipping coordinator, with exceptional customer service and decision-making skills. Strong work ethic, professional attitude, and great potential. Proficient at quickly learning new procedures and taking ownership of diverse projects.

Skills

Bilingual (Spanish & English)

Critical thinking & problem solving

Teamwork & Collaboration

Professionalism & strong work ethic

Oral and written communications skills

Leadership

Education

SOUTH GATE SENIOR HIGH SCHOOL 3351 FIRESTONE BLVD SOUTH GATE, CA 90280 DIPLOMA

Graduated: June 2015

EAST LOS ANGELES COLLEGE 1301 AVENIDA CESAR CHAVEZ, MONTEREY PARK, CA 91754

Associate degree: Kinesiology (Pediatric Occupational Physical Therapist)

Start Date: November - 2018 / Expectation of Graduation: 2025

LOS ANGELES TRADE TECH 400 W WASHINGTON BLVD, LOS ANGELES, CA 90015

Safety Ed & First AID Certification September 2021

Volunteer

JOB VOLUNTEERING GROUP (PHULANTHROPY/ SUSTAINABILITY COMMITTEE) (February/2018-May/2021)

Trash pickup events

Food Bank Volunteering

CHIROPRACTOR/ACUPUNCTURE ASSISTANT SOUTH LA INJURY & REHAB (FEB/2022 CURRENTLY)

Responsible for facility operations/opening & closing on time.

Greeting and explaining procedures to clients/providing treatment to 20 – 30 visits per day including TENS, heat therapy, traction, and rehab exercise/sitting up appointments & confirming appointments with clients/ assisting clients with any questions regarding their case/ managing client’s folders & medical records/ taking a patient car & medical history

Sending multiple emails regarding clients’ visit status/referrals/setting up examination appointments and answering multiple phone calls per day.

Assisting and reporting to acupuncturists/ chiropractors and attorneys.

Maintaining an orderly work area/cleaning facility and restrooms.

RECEPTIONIST ICON SPORT GROUP (May/2021 – Feb/2022)

Greeting guests/keeping office and showroom area tidy/answering multiple phone calls/directing/informing visitors/customers appropriately, notifying company supervisor of visitor arrival, and maintaining security.

Garment measurements specs and writing down measurements on sheets/taking pictures of garments, packing, shipping garments to customers, and updating catalogs for store customers.

Updating & entering inventory on Excel & N41, and arranging courier’s pickup (Post office, FedEx, KAS).

CC holder/booking job interviews and meetings/arranging covid kit testing and shipping test to laboratory, and creating new employee account in Cloud Biometry, Emailing & updating payroll timecards to the agency, and sending paychecks.

Arranging company events and performing any other clerical duties necessary to keep the office running.

SHIPPING COORDINATOR & ACCOUNTING ASSISTANT RAILS INTERNATIONAL LLC (2018 –2021)

Creating and updating price tickets for garments (Bartender Software)/ order confirmation/pick tickets/ invoices/ RA’s and credit memos.

Emailing employees and major store customers such as Intermix, Rent the Runway, Net a Porter, and Gilt.

Answering and transferring phone calls to the correct department

Creating labels and shipping orders for major store customers and employees.

Sending daily reports for employees’ allowance and personal purchases to human resources, shipping purchases to employees, and daily inventory. Holding employees’ credit card information and collecting payments, returns, and exchanges.

Filing/organizing paperwork for the accounting department & shipping department.

Software used: Bartender Software, Apparel Magic, UPS, FedEx, Excel, and Gmail

SALES ASSOCIATE OWL FISH (2016-2018)

Store manager assistant/responsible for front-of-store operations/opening and closing on time.

Cash register, scanning items, collecting, and handling cash transactions with customers/ issuing receipts, refunds, and change, and keeping reports of transactions.

Charge merchandise and display/ update and check inventory, resolve customer complaints, guide them, and provide relevant information.

REFERENCE:

References upon request

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