Service Representative Customer

Tameka Goodacre

E: ******************@*****.***

P: 817-***-****

Professional Statement

A diverse professional with experience in high volume call center environment and office settings. Excellent communication skills with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent record in meeting productivity targets in all areas. In search of a career with growth opportunities with a business where I can utilize all my skills obtain through schooling and work experiences. Which include; over 2 years of customer service experience. Proven ability to deliver outstanding customer service, handle customer service queries within first contact, and meet department goals. Detailed oriented with strong work ethic, problem-solving, communication, interpersonal and teamwork skills.

Professional Experience:

Employee Solutions DSS Call Center Fort Worth, TX 02/2019-08/2019

Customer Service Representative

Made outbound calls to clients

Conducted healthcare surveys

Answered all customer inquiries

Maintained all production goals and stats

Simos Staffing- Walmart Warehouse Fort Worth, TX 10/2015-07/2019

Team Lead: Picker/ Packer

Replenish online orders

Provided an outstanding level of accurate orders

Reached daily goals and quotas

Maintained a neat and safe work space

RGIS Fort Worth, TX 01/2014-09/2015

Inventory Control

Counted inventory using a finger scanner

Accurately scanned each individual barcode

Maintained safe work environment

Reached daily goal

Academics and professional Credentials

Eastern Hills High School, Fort Worth, TX 08/2006-05/2010 HS Diploma

Professional Learning Skills/Technical Skills/Core Competencies

Strong written and verbal communication skills, typing speed over 50 wpm, Strong customer service skills with proven background, Proficient PC skills, Customer Service Orientation, Organizational Skills and Flexibility

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