NANCY AMOAH

LEXINGTON PARK, MD ***** 904-***-**** adw1pd@r.postjobfree.com

Professional Summary

Seasoned IT professional with over three years of experience as a Linux System Administrator and five years of technical experience in an area such as application support, and security optimization. Proficient in responding to information system security incidents to identify and determine root causes of incidents using various security tools. Expert skills in Linux RedHat operating system administration and maintenance. Strong team player with excellent work ethic, collaboration skills, and independent judgment.

Skills

OS: RHEL 5,6,7,8,9

HW: HP Proliant Servers

Software: Ansible, VmWare ESXI 7.0, Powershell, RedHat Satellite, Prometheus & Grafana, Unitrends Backups, ServiceNow Ticketing system, MobaXterm ssh client

Languages: Yaml, Bash, Python (entry)

Networking: TCP/IP, DNS, DHCP, LAN, SFTP, SSH, RDP

Storage: LVM, SATA, Ext4, XFS, SAN, NFS, SAMBA, Raid(0/1/5)

Patching

Team collaboration

Troubleshooting

System Upgrades

Server Improvements

Work History

RedHat System Administrator 06/2020 - Current

NEXTGEN DATA CLOUD – Frederick, MD

• Reading Grafana Monitoring dashboard, Unitrend Backup report, and Deploying VMware EXSI 6.7/7.0 Snapshots

• Install and Decommission of servers using VMware EXSi 6.7/7.0 (VMware Vsphere) for Virtual Servers and HP iLO 5 (HP OneView) for physical RHEL servers

• DNS entries and removal on Windows Server Datacenter 2019

• Joining RHEL servers to Active Directory. Querying AD users and AD groups using Powershell

• Various System Administrator tasks: user management, File system management, Permissions and Ownership of files and Directories, Working with Vendor to setup applications, Sudo Files configuration, Kernel Tuning, Troubleshooting service failure such as network, ssh, etc...

• Participate in various projects such as server migration from one datacenter to another and for virtual servers, from one Datastore (LUN) of a specific EXSI to another

• Data migration using SCP and RSYNC with a combination of automated tasks using AT and CRONTAB

• Setting SSH keyless communication between servers

• Setup SSSD communication between AD and Rhe1 servers and allow AD groups to access RHEL servers. And with a combination of sudoers files and bash scripts, AD users can switch to local users

• Setup temporary root access for application team that will be removed with AT job.

• Write my own Ansible Playbooks, and bash scripts to accomplish various projects

• Creating Documentation to help new staff following company standards

• Verifying daily Unitrends backup of assigned servers

• Take VMware snapshots of newly built VMs before handing it over to application teams

• Viewing Grafana dashboard to detect filesystems (LVM) running out of space and troubleshoot it, viewing services issues that need a restart/reload with systemctl

• Setting up NFS home directories and NFS mount for applications

• Follow Linux security standards and guideline, Record to Change Management

• View logs under /var/log for troubleshooting various issues (ssh access issues etc...)

• Resolving File/directory with permission issues by setting up proper ACLs

• Setup new NFS (on NFS client), SAN, LVM, and partitions filesystems

• Experience with ticketing tools ServiceNow.

• Running SOS reports to Redhat for Production and QA servers with persistent issues

• Participate on the ON-Call Rotation every 2 months. (Mon — Sun from 5pm to 7am)

Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.

Worked with users to determine areas of technology in need of improved usability.

Help Desk 2 01/2018 - 05/2019

CHARLOTTE HALL VETERANS HOME – Charlotte Hall, MD

Ran network cables Cat5 from patch panel and network jacks

Unlock users accounts

Daily check of network closet, to make sure switches, router, and servers don't have any orange or red blinking light

Backed up data for workstations and servers, troubleshooting windows errors

Daily use of GFI, ConnectWise, Team viewer, Office 365, Managed Online Backup, and Webroot Antivirus Anywhere software on Windows server '03,'08,'12. And Windows OS 98,Vista, XP, 7

Install new or replace access points

Excellent communication skills, both verbal and written

Identified issues, analyzed information and provided solutions to problems

Education

Bachelor of Science: Computer Networking Expected in 01/2025

University of Maryland Global Campus (UMGC) - College Park, MD

Associate of Science: Nursing 09/2009

Winneba Nursing College - Ghana

High School Diploma 08/2003

Wesley Grammer Senior High - Ghana

Certifications

RedHat RHCSA (scheduled in 4 months)

LPI Linux Essentials

LPIC-1 System Administrator (Exam 101 & 102)

CompTIA Security +

CompTIA Linux +

CompTIA server +

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