Service Representative Customer
Resume:
Dilshad Lasne
Canyon Country, CA *****
****************@*******.***
Professional Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Personable Office Administrator with [Number] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Work History
Indiana Technology - Melbourne Australia
Office Administrator
Developed detailed plans based on broad guidance and direction.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
January 2018 - Current
Papa John's Pizza - Newhall, CA
Owner/Operator
Assessed damaged materials and notified maintenance personnel of needed repairs.
Prepared bank deposits and handled business sales, returns and transaction reports.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and developed team members to build human capital.
November 2004 - April 2005
Safeway - Melbourne Australia
Customer Service Cashier
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Set up new sales displays each week with fresh merchandise.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Met customer service goals and exceeded customer expectations.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
October 2003 - January 2004
Myer - Melbourn Australia
Customer Service Representative
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Utilized customer service software to manage interactions and track customer satisfaction.
Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Languages
English
Full Professional
Urdu
Full Professional
Hindi
Full Professional
Skills
Inbound Phone Call Handling
Time Management
Sorting and Labeling
Managing Office Supply Inventory
Office Management
Office Reception
Recordkeeping and File Management
Performance Improvement
Inquiry Requests
Office Workflow Support
Education
Kangan Batman TAFE Melbourne Australia Melbourne
Certificate in MYOB Including Payroll Accounting
Kangan Batman TAFE Melbourne Australia Melbourne
Diploma in Information Technology Computer And Information Sciences
NEC Education & Training U.K Vashi New Mumbai India
Certificate of Proficiency in Information Systems Computer And Information Sciences
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